Tokenstudio Anmeldelser 

323
•
TrustScore 3.5 ud af 5

3,3

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Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Very disappointing experience. The paints were mostly dried out or nearly empty, and when we raised this, we were told to “make do with what you have.” Another staff member added water to them, wh... Se mere

Bedømt til 1 ud af 5 stjerner

I attended the class last month. Very disappointed with the service. Did not give enough time to student. On second part student was rush regularly and being told you have only 10 minutes regularly.... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Did the Ultimate Pottery Experience with 4 friends for a belated birthday celebration & we had the best time! So much fun & it was a BYOB event so enjoyed it with our favourite bottle of wine. Tutor w... Se mere

Bedømt til 5 ud af 5 stjerner

I did the BYOB pottery throwing experience with my sister as a birthday gift and she loved it. We were instructed on how to to do the pottery throwing, design our pieces and then we were able to paint... Se mere


Kontaktoplysninger

3,3

Middel

TrustScore 3.5 ud af 5

323 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 54 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,3

Alle anmeldelser

(323)

48 anmeldelser inden for de sidste 12 måneder

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Bedømt til 1 ud af 5 stjerner

Had a really disappointing experience…

Had a really disappointing experience with the BYOB Pottery class. Little guidance, rushed from the start - if you didn't manage something first time the "teacher" would just come round and do it for you instead. Explanations were quick and hard to follow and you weren't really give a chance to try yourself. When the wheel bit was done the instructor disappeared without a word and left us with someone else who made it very clear as we were the last class of the day that he wanted us out of there as soon as possible. Instructions on painting were brief and not really explained well and the microwave we were supposed to use wasn't working properly. Having already paid almost £100 for the privilege, you then have to fork out another £20 for the 2 pots to be glazed. Was bought as a gift and both left really underwhelmed and feeling it was a waste of money

Update to respond to review reply: It's a shame that they don't recognise that making the most of a situation and enjoying the company you're with (including laughing over what a shambles it was) doesn't mean it was a good service or worthwhile. I think everything you need to know about Token can be found in their unprofessional and defensive replies to negative reviews.

11. juni 2025
Uopfordret anmeldelse
Tokenstudio-logo

Besvarelse fra Tokenstudio

But you had a good time as you were smiling and laughing...

I doubt you were even laughing and joking with the tutor who was me.

It is always a shame when people smile through their teeth, acting fake. But you were probably upset because the staff kicked them out for staying too long.

And how to paint...Apply paint to the brush and then apply it to the pot. But that might be too hard to follow for you.

Bedømt til 4 ud af 5 stjerner

So much fun

It was so much fun and would definitely recommend it to anyone. Just to make it even more enjoyable, I would’ve appreciated a bit more time within stations and no rush to finish so quickly.

6. juni 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Really fun byob time

Had a really fun time with 7 friends, first time making pottery myself and the instructor was very helpful which meant I ended up with a decent small bowl! Also loved that it was byob :)

6. juni 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Highly recommend!!

My mum and I had such a fabulous time at Token Studio as a belated Christmas present. The workshop was so well run and whilst being left to create your own pottery, the staff were careful to make sure everyone went home with something they were happy with.
Highly recommend!

31. maj 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

HORRENDOUS - DO NOT WASTE YOUR TIME OR MONEY!

My partner and I attended a BYOB pottery class at Token Studio in April, and it was honestly one of the worst experiences I’ve ever had. Would give it 0 stars if I could.

From the moment we arrived, it was clear the session would be disorganised. There was no welcome, no proper check-in, and no structure. The studio was run-down, cold and had zero atmosphere. The employees all looked like they didn’t want to be there are were dismissive and disinterested. The “instructor” if you can call him that was difficult to understand and it felt more like we were in a rushed production line than a creative class.

Not to mention that the hygiene situation was particularly appalling! We were told to wash our hands in a grimy communal bucket of used clay water with no soap, and the only drying option was shared wet towels.

When I followed up with a polite complaint about our experience, I was met with an incredibly defensive and unprofessional response (after chasing 3 times over the course of a month following radio silence to my previous emails) dismissing my concerns as “mean spirited” and refusing any accountability. When I responded explaining the many reasons why my complaint was valid and expressed that I would now be proceeding to post a negative review, I simply got “I would expect nothing less from you.” as an immature, rude and unprofessional response from them. Unbelievable! I can’t believe this company are allowed to operate.

Do not give these scam artists your money! AVOID AVOID AVOID.

5. april 2025
Uopfordret anmeldelse
Tokenstudio-logo

Besvarelse fra Tokenstudio

You have kind of proved us right...

Regardless of your complaint. It is quite clear we are a hospitality business running pottery workshops.

To call us a scam artists is obviously not true as you have stated in your review that is what we do and makes our response 100% correct.

Proving your complaint is mean spirited as well as your review.

It is done purely for attention and for shock value and holds no substance.

I think people will easily see through this mean spirited Karen.



Bedømt til 5 ud af 5 stjerner

Wonderful experience - don't understand the moaners

This was a Christmas present and one of the best I have ever had. The people were lovely, the instructor informative, and although I went on my own everyone was friendly. I found I was a natural! Great fun - would love to do again. Was assured pots are glazed in a kiln. Looking forward to picking mine up. Great way to spend a Saturday afternoon.

5. april 2025
Uopfordret anmeldelse

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