Very disappointing experience. The paints were mostly dried out or nearly empty, and when we raised this, we were told to “make do with what you have.” Another staff member added water to them, wh... Se mere
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Se, hvad kunderne siger
I attended the class last month. Very disappointed with the service. Did not give enough time to student. On second part student was rush regularly and being told you have only 10 minutes regularly.... Se mere
Virksomheden har svaret
Great day evening at Token Studio! My partner and I did the Pottery Experience and it was great fun!
Did the Ultimate Pottery Experience with 4 friends for a belated birthday celebration & we had the best time! So much fun & it was a BYOB event so enjoyed it with our favourite bottle of wine. Tutor w... Se mere
Kontaktoplysninger
Unit 1, St. Saviours Wharf, 23 Mill Street, SE1 2BE, London, Storbritannien
- info@tokenstudio.co.uk
- tokenstudio.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 57 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I would not call this the “Ultimate…
I would not call this the “Ultimate Pottery Experience” — it’s barely pottery at all.
We had a booking for 6pm, but when we arrived we were told there would be a 15-minute wait, which ended up being closer to 30 minutes. The staff were rude and unhelpful from the start.
We were given about a 5-minute explanation on how to use the wheel. As soon as we made a hole in the clay, they rushed us off and told us to go paint instead. There was no proper instruction, no guidance, and no real pottery experience.
The safety standards were also concerning. A hot gun was left on even when no staff were around.
To make things worse, if you actually wanted your piece fired in the kiln, you had to pay an extra £10 on top of the experience.
Overall, the service and organisation were extremely disappointing. This felt like a rushed, poorly run experience that did not match what was advertised. I would not recommend spending money here if you actually want to try pottery.
Overall a good time
Had a great time, the class was well instructed and the overall studio space is great. Only improvement would be to have better washing hand facilities as it gets quite messy, and also aprons as they kept breaking!
Had a really nice experience at Token…
Had a really nice experience at Token Studio with my friend. The activity itself was fun and the staff were friendly. The only downside was that the end felt a bit rushed, it would be helpful if there were time updates or timestamps during the session so you know how much time you have left. Overall, we had a great time and would recommend it.
Was so fun and reasonably priced!
Top class
Top class. This wor a Xmas prezzie, dint know wat to expect but it was great, ta.
Amazing experience I loved it
Amazing experience I loved it was such an exciting and fun time will recommend to go other to go
Listen to the 1 star reviews!
The experience started 20 minutes late, which we understand things happen. However, the whole experience was completely rushed. The instructor had 0 interest in helping anyone - you would ask for his help and he would either ignore you or do it for you in the quickest time possible, rather than explaining. He was focusing on two people only and the other 15 people were just left. You are provided with the tiniest amount of clay and therefore can only make small items. It took around 10-15 minutes to wait for a blow torch which then delayed everything else and he would move on to the next part without majority having finished the part before.
When moving on to the painting section, we were given 15 minutes to paint which involved 15-20 people waiting to use 3 hairdryers. The whole experience felt very rushed and unprofessional and quite uncomfortable at times.
Because of how rushed we were and the awful experience, we declined paying the extra £10 to glaze so we were thrust a paper plate and a co-op carrier bag. Awful experience, please avoid.

Besvarelse fra Tokenstudio
Pottery painting was so much fun!
Was a great first time pottery…
Was a great first time pottery experience. Be prepared to try and fail over and over until you finally get it right.
Positive experience
Me and my girlfriend had a lovely time coming here to pottery it was a positive and creative vibe there it was fun and all the staff were very nice and helpful.
Had an amazing time here creating my…
Had an amazing time here creating my own cup. Would definitely recommend
It was a fantastic experience
It was a fantastic experience. Really enjoyed it!
Total scam - be careful
Total scam - you will end up in a circular online journey where you have to enter multiple codes - when you contact them you then get a very abusive reply - it’s actually quite sad.
Be very careful as you will lose your money.

Besvarelse fra Tokenstudio
Management told me to write a bad review if I want to embarrass myself...
I was told to write a bad review if I want to "embarrass" myself, so here goes, but I'll keep it short... believe the negative feedback!!! Management's responses tell you everything you need to know. It's so bad it's comical.
Edit: For the record, my pot is adorable LOL! Oh, and 'expert' is highly subjective.

Besvarelse fra Tokenstudio
Great experience!!
I had a great time, and the staff were incredibly helpful. While making my clay vase, I made a few mistakes, but the staff patiently guided me through fixing them every time. I especially enjoyed the painting and decorating part and was really happy with my final result.
Pottery workshop
So much fun! It was great to experience the whole process from beginning to end. Not sure how my piece will turn out haha! But it will be one for the memory book for sure! I would definitely recommend!
Great experience would do again
Amazing experience with an attentive teacher. The class was fun and a great introduction to the basics of pottery. We were able to create, design and paint our pots. I’ve developed a real appreciation for the art and would love to take more classes in the future.
Wouldn't recommend
Wouldn't recommend. We were rushed through it. Poor communication. Very low quality paint....more like slop.
End result not usable.

Besvarelse fra Tokenstudio
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