Very impressed with speed of service, communication and the manner in which my phone enquiries were handled. Very much in contrast to cobtacting samsung who TMT work on behalf of. Despatched ring on... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Sent my phone to them under Samsung warranty. They sent me a photo of alleged damage to my phone and asked if I would like them to quote for the repair. Other than the screen fault being repaired u... Se mere
Virksomheden har svaret
I request a repair from Samsung. The entire experience was smooth and easy. The parcel company collected my device from my house and then Samsung's technicians repaired it and sent it back to me withi... Se mere
Virksomheden har svaret
They arranged pick up notified me what was happening. They received my phone on Wednesday. I had it back following Tuesday by courier. All clean and like new
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
We are an official Samsung repair partner, repairing both in and out of warranty smartphone, tablet and wearable devices to Samsung's high standards.
Kontaktoplysninger
TMT First, Holditch House, Holditch Road, ST5 9JQ, Staffordshire, Storbritannien
- 01782 576930
- info@tmtfirst.co.uk
- tmtfirst.co.uk
4,5
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Was a very smooth process from start to…
Was a very smooth process from start to finish.
From the first very friendly phone call on first contact about my faulty Tablet.
To the re delivery of it and delightful outcome of it working fine now .
31. marts 2026
Besvarelse fra TMT First
Hi there, Happy man.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us at TMT First.
Kind regards
Owen
Exceptional service from samsung
Exceptional service from samsung. If i could give more than 5 stars i would.
1 week turnaround, fully refurbished, amazingly good communication amazing courier service. Service so good it can only be for the sake of reputation, not profit.
I am very grateful for the amazingly generous and efficient service thank you. I am an avid samsung consumer and this has reinforced my opinion and nrand loyalty.
23. marts 2026
Uopfordret anmeldelse
Besvarelse fra TMT First
Hi there, Tim.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us at TMT First.
Kind regards
Owen
Terrible experiance
Sent in for repair sub board that was comolete but also they had to replace the back cover as my camera lense was cracked. So paid for it then recieved device back after 3 weeks and the back cover was peeling away to stuck down correctly, sent it back to be rectified and come back in same condition cant afford to send the phone back again for a third time.
27. marts 2026
Uopfordret anmeldelse
Besvarelse fra TMT First
Hi there, Ricky.
Thank you for leaving feedback.
Can you please provide photographic evidence to show the current condition of your device, along with your service order number so that I can assist further?
Kind regards
Owen
Besvarelse fra TMT First
Hi there, Tom.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us at TMT First.
Kind regards
Owen
Screen protector replacement
From the collection of my device via DPD to being repaired and then delivered back to me by the end of the week. This was the first time using this service and would highly recommend. Also the team conducted various different checks on my device which they gave me a list of all those that passed which was 100%. That was a nice touch as it provided confidence the device is all working correctly.
16. marts 2026
Uopfordret anmeldelse
Besvarelse fra TMT First
Hi there, JJ.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us at TMT First.
Kind regards
Owen
The phone hot when using it..
The phone hot when using it..
My USB cord was never returned. I contacted them and not even an effort to send me the cord...I was told I won't get it...
Poor customer service...
29. marts 2026
Uopfordret anmeldelse
Besvarelse fra TMT First
Hi there, Emmanuel.
Thank you for leaving feedback.
When trying to make contact with you a voicemail was left but we have not heard anything back from you since this review. Can you please contact Samsung on 0333 000 0333 where they can assist further.
Kind regards
Owen
I sent my damaged Samsung Ring back for…
I sent my damaged Samsung Ring back for repair and instead of asking me await the repair they sent me a new ring back! Absolutely unbelievable customer service.
30. marts 2026
Uopfordret anmeldelse
Besvarelse fra TMT First
Hi there, Nicola.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Super quick turn around
Super quick turn around. They ended up replacing rather than repairing my Galaxy buds pro 3 for what I can presume is a refurbished pair but I'm okay with that.
5*'s
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra TMT First
Hi there, Roy.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Excellent service.
The customer service provided was exceptional, with prompt responses to all email inquiries directed to TMT. The repair process under Samsung warranty was executed with remarkable efficiency. The entire service, from collection to delivery, was seamless and highly professional. Being without a mobile device can be a significant inconvenience, and i extend my sincere gratitude to TMT for their swift turnaround.
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra TMT First
Hi there, Amrik.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
My phone was picked up ,fixed and…
My phone was picked up ,fixed and delivered back to me in 4 day s ,the process was easy too ,brilliant service
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra TMT First
Hi there,Michelle.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Besvarelse fra TMT First
Hi there, Helen.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Excellent service
Excellent service. Item collected for repair on Tuesday and returned by Saturday Morning, really cannot fault the service.
kept informed throughout all stages of inspection/repair and return.
28. marts 2026
Besvarelse fra TMT First
Hi there, Ian.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Flip phone was repaired timely and…
Flip phone was repaired timely and updates were given as well. Thank you
20. marts 2026
Besvarelse fra TMT First
Hi there, Kc.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
My watch was returned with exactly the…
My watch was returned with exactly the same fault. No one asked what the problem was or explained to me what was actually repaired. So sadly zero stars .
How do you even know what the problem was ???
19. februar 2026
Besvarelse fra TMT First
Hi there, Bellas.
Thank you for leaving feedback.
We are sorry to hear this.
When reviewing your recent repair it shows a full repair was completed with a new main board, battery and speaker along with all the final checks passed too.
Please contact Samsung on 0333 000 0333 where they can assist further with trouble shooting steps.
Kind regards
Owen
Besvarelse fra TMT First
Hi there, Muhammad.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Brilliant service
Brilliant service from sending phone to return kept informed all steps of the way on status of the repair
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra TMT First
Hi there, Sam.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Besvarelse fra TMT First
Hi there, Mr Emmanuel.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Simple! Quick! Hassle free!
Collected within 24 hours, repaired in 2 working days and delivered back to me next day after that! Superb!
18. marts 2026
Uopfordret anmeldelse
Besvarelse fra TMT First
Hi there, Mrs S.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
This made my grandson very happy all…
This made my grandson very happy all fixed thanks
20. marts 2026
Uopfordret anmeldelse
Besvarelse fra TMT First
Hi there, Sue.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Very fast service.Thanks
27. marts 2026
Besvarelse fra TMT First
Hi there, Alternative für Deutschland.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.