The staff on the phone were very helpful when the product I needed wasn’t available. We discussed alternative options suitable for the application, including sizes that would offer some savings. They... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Website was easy to navigate, order promptly processed. Delivery driver kindly put my order behind my back gate as I’d been called into work. Wood is great, has made fantastic shelving. Would certainl... Se mere
Virksomheden har svaret
A bit mixed - good quality wood, minimal warping, reasonably free of defects, low moisture content. A hell of a lot better than anything I've gotten from B&Q. Delivery was prompt, but we agreed one da... Se mere
Virksomheden har svaret
New Carpenter here, i needed high quality poplar wood for shutter in my house. Fantastic quality, 90-95% straight unblemished wood, perfectly cut, good corners, well packaged. Cons: wasn't sure of... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Timbersource is a leading online timber merchant in the UK with an extensive range of premium quality hardwoods and softwoods at competitive prices. With over 160 years of industry expertise we can offer a wealth of advice and assistance. Plus we offer a number of other helpful services that save you valuable time, effort and money.
Kontaktoplysninger
Quarry Way, BA4 4RN, Waterlip, Storbritannien
- +44 (0) 1373 469905
- sales@timbersource.co.uk
- timbersource.co.uk
4,4
Fremragende
244 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 28 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy, fast and good quality
Easy to use website, fast delivery, quality product
20. september 2024
Uopfordret anmeldelse
Excellent service and product was…
Excellent service and product was delivered on time.
2. september 2024
Excellent service
Excellent service have used this company a few times now and will continue to do so. Sent an enquiry on the last order and they got straight back to me with the answer. Also from order to delivery was very prompt.
5. september 2024
Uopfordret anmeldelse
Faster delivery than expected but the…
Faster delivery than expected but the piece of timber had a considerable bow in it. Just as well thar I'm cutting it down to 200mm pieces!
2. september 2024
I purchased a really rather small piece…
I purchased a really rather small piece of timber from Timbersource and was concerned about how they could send it through the post without being damaged.
The item was so well packaged it arrived undamaged. There was no delay between my order and the delivery.
I had not shopped with them before but did so because I was unable to find an outlet who stocked the species of timber I required. I will have no hesitation to buy from them in the future. Great service.
2. september 2024
Sample box
Quick and easy website, and the sample box was a great option to decide on which woods to use
27. august 2024
Total customer care
From start to finish there was a reassurance that the team had the customers needs in mind.
29. august 2024
I needed a lot of Beech for an old…
I needed a lot of Beech for an old house, doors, fracture, cabinets etc, an on going project. Very helpful and knowable people at Timbersource. Couldn't ask for a better service. Used them all this year and will continue to do so.
Thanks
Dave
1. august 2024
Uopfordret anmeldelse
My first time buying hardwood sight…
My first time buying hardwood sight unseen and am super happy with the result. Chris at Timbersource was very knowledgeable and helpful in coming up with the most cost effective timber for my project. Thank you!
2. september 2024
Uopfordret anmeldelse
Door repair
I needed a small piece of sapele for a door repair and didn't want a load of waste.
Flooring sample was just the job and arrived within 24 hours
28. august 2024
The guy who helped me load couldn't…
The guy who helped me load couldn't have been more helpful. Sadly I didn't get his name
12. august 2024
Timbersource's service - wood2size.com
I've now used Timbersource's wood2size.com service twice. Both times the wood was cut really accurately in every dimension. In my case I was getting pine battens made. Price is very competitive with delivery included, and delivery itself is very fast. When I needed to query an order, customer service on the phone was great too. Will be using again for sure!
23. august 2024
Uopfordret anmeldelse
Happy to use again
Guys very helpful and quick replies to questions.
Prompt delivery too.
9. august 2024
Service over and above what was asked
Service over and above what was asked. On time and exactly as required
8. august 2024
Great quality product
Great quality product. Customer service was also excellent, as was delivery.
8. august 2024
Helpful and human
Not everything i ordered was in stock, which happens, but the company phone me to advise and gave me options, rather than just email like most companies do.
My solution was to get them to send me a wood of their choice in place of cherry after I explained what I wanted it for.
They were really helpful and human, which is rare at the moment.
8. august 2024
Great service
Great service, brilliantly prepared PAR wood and very quick delivery. Thank you
8. august 2024
Excellent service and perfect beech…
Excellent service and perfect beech wood for my project. Absolutely fabulous quality and exactly as advertised. Thank you.
1. august 2024
Dette er Trustpilot
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