Ordered 3 pigs - no confirmation sent monies taken Left 3 days contacted customer service bot - useless no order found Asked for a human who found order in seconds Dispatch next day arriva... Se mere
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Se, hvad kunderne siger
Ordered on a Monday lunch break delivered by breakfast Wednesday! It wasn’t something I’d seen before so I was sceptical but I was given updates from Royal Mail along the way. Can’t fault the company... Se mere
Virksomheden har svaret
Great christening present 🎁 I have had three now and my four year old granddaughter loves putting her money in and learning how to save and you can open up the bottom so no smashing the pig to get th... Se mere
Virksomheden har svaret
After ordering a tilly pig for a birthday present, I found the pig had a few surface cracks. On contacting tilly pig, I was contacted back by Kat. I sent photos and the information she had asked for.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Tilly Pig is your go-to for fun, personalised piggy banks and children’s educational products. We believe that learning to save should be a joyful experience, and our adorable collection of piggy banks (aka "money boxes") is designed to spark a lifelong interest in money management. We are passionate about helping kids learn to save, one coin at a time. Our Mission and Products We create handcrafted, ceramic piggy banks that are as unique as the children who own them. Each money bank can be a custom gift with a personalised name and message, making it the perfect gift for milestones like a christening, birthday, or baby shower. Beyond just a place to store cash, our Tilly Pig collection acts as a tangible tool for parents and grandparents who want to teach their little ones about financial literacy for kids. By giving children a special place for their pocket money, you can help them visualise their savings grow, making the process both rewarding and fun. Teaching and Giving Our products are specifically designed for kids to make saving an engaging and exciting activity. We help you give a gift that truly matters, providing a foundation for a healthy financial future. Whether you're a parent looking for a way to get your child interested in money management or a relative searching for a memorable newborn gift, Tilly Pig has a saving solution for every young person. Join our community and discover how our cute piggy banks can empower the next generation of savers. Visited www.tillypig.com today to discover our imited edition piggy banks that help you raise responsible little savers.
Discover Tilly Pig!
Skrevet af virksomheden
- Tilly Pig is your go-to for fun, personalised piggy banks and children’s educational products. We believe that learning to save should be a joyful experience, and our adorable collection is designed to spark a lifelong interest in money management. We are passionate about helping kids learn to save, one coin at a time.
Our Promise
Easy Returns
We really hope you love everything in your order —but if something’s not quite right, we’re here to make things easy. The return process depends on where you’re located. Returns from the UK: Returns are free when you use our Royal Mail Tracked Returns service; You have 28 days from dispatch to return your item. Returns from outside the UK: You have 40 days from dispatch to return your item
Kontaktoplysninger
PO Box 9438, BH15 9HR, Storbritannien
- support@tillypig.com
- tillypig.com
Discover amazing gifts today
4,4
Fremragende
195 anmeldelser
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Poor Quality and Overpriced Product
Delivery excellent however retail box was dirty and scratched ( looked like it had been dragged around a warehouse floor). The pig itself - the printed Disney design was faded, stretched and looked nothing like the bright web images. The glazing was cracked in several places and the nose wasn’t painted properly and looked unfinished. The underside was covered in dirt marks on the rubber stopper.
Never been so disappointed to receive something. Wasn’t worth half of the £30 plus I paid for it.
Returned for a refund and won’t be coming back I’m afraid.
20. september 2023
Uopfordret anmeldelse
Besvarelse fra Tilly Pig
Hi Cheryl,
We sincerely apologise for the disappointing experience you had with your recent purchase. We greatly value your feedback and are committed to resolving this issue promptly. We have contacted you to gather more details about your order, and we are determined to investigate the matter thoroughly. Your satisfaction is our top priority, and we aim to make this right.
Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.
Best regards,
The Tilly Pig Team
Amazing service by Kat
Amazing service by Kat. She was fast with her responses and organised a replacement Piggy (I had purchased the insurance) the same day.
The piggies are adorable. My kids love them!
13. juni 2023
Uopfordret anmeldelse
Besvarelse fra Tilly Pig
Hi Fros, thank you for taking the time to leave us a review!
We're happy that we could assist and that Kat has helped you with your recent query! We will make sure to pass this on to the team.
If there is anything else that we can help you with at all, please don't hesitate to let us know.
Many thanks,
The Tilly Pig Team
Im Februar bestellt und nie angekommen
Im Februar bestellt und nie angekommen. Anfang April sollte ein Ersatzschwein geschickt werden. Auch das ist nicht angekommen und der Tracking Code unbekannt. Glücklicherweise habe ich über PayPal gezahlt und das Geld erstattet bekommen.
12. maj 2023
Uopfordret anmeldelse
I had a problem with one out of the two…
I had a problem with one out of the two Tilly Pigs I’d purchased for a christening and Kat resolved the issue promptly and courteously.
Excellent customer service.
10. maj 2023
Uopfordret anmeldelse
Besvarelse fra Tilly Pig
Hi Debbie, thank you for taking the time to leave us a review!
We're happy that we could assist and that Kat has helped you with your recent query! We will make sure to pass this on to the team.
If there is anything else that we can help you with at all, please don't hesitate to let us know.
Many thanks,
The Tilly Pig Team
Pigs Don't Fly
3 attempts to deliver a Tilly Pig to Ireland over a period of 2 + months. Not once did I receive any tracking information. Numerous emails sent back and forth, WhatsApp messages, and even managed to get them to call me to discuss next steps (they have no contact number to call) but unfortunately broken promises...
Each time Royal Mail were blamed... 3rd attempt was DHL still no tracking info sent to me, still no product arrived. Over this period, I had made other purchases online and received goods via Royal Mail so I don't believe they were to blame.
Luckily paid via PayPal, raised a complaint and they refunded me (Tilly Pig kept asking me to cancel my complaint with PayPal, I'm so glad I didn't)
I would avoid using this company if you want the product as a present quickly, save your money (excuse the pun) and time.
All in all, terrible experience and very unprofessional company.
31. december 2022
Uopfordret anmeldelse
Besvarelse fra Tilly Pig
Hi Steve, thank you for taking the time to leave us a review.
We can only apologise for the experience you've had when ordering with us, this isn't the easy experience that we want for our customers. Recently we've unfortunately experienced some challenges with parcels arriving to Ireland successfully, therefore we're very sorry that this has impacted you receiving your Tilly Pig as anticipated.
Rest assured that we're working closely with our couriers to ensure that this issue is resolved going forwards.
Many thanks,
The Tilly Pig Team
Hätte ich die Negativ-Erfahrung hier…
Hätte ich die Negativ-Erfahrung hier vorher mal gelesen😖
Warte seit 1 1/2 Monaten auf meine Lieferung, natürlich bezahlt. Werde ständig damit vertröstet, dass die Ware angeblich auf dem Weg ist. Bei meiner letzten Mail habe ich um Rückerstattung gebeten - natürlich keine Reaktion drauf, nur weiteres Vertrösten🤬
Sollte ich vom Zoll kontaktiert werden, werde ich die Annahme verweigern.
Leider 35€ in den Sand gesetzt🤯
4. marts 2023
Uopfordret anmeldelse
Besvarelse fra Tilly Pig
Hallo Myriam, vielen Dank, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu hinterlassen.
Es tut uns leid zu hören, dass Sie Ihr Sparschwein zum Zeitpunkt des Schreibens dieser Bewertung noch nicht erhalten hatten. Wir können uns nur dafür entschuldigen, dass Ihr Paket nicht rechtzeitig bei Ihnen angekommen ist.
Wie ich sehe, haben Sie mit einem Mitglied unseres Customer Care Teams gesprochen und wir haben Ihnen ein Ersatzschwein Tilly zukommen lassen, da Ihr Paket nicht angekommen ist. Dieses ist noch auf dem Weg zu Ihnen, aber wir gehen davon aus, dass es sehr bald bei Ihnen eintreffen wird.
Wenn wir Ihnen anderweitig helfen können, zögern Sie bitte nicht, uns dies mitzuteilen.
Vielen Dank dafür,
Das Tilly Pig Team
Absolute Betrugsseite
Absolute Betrugsseite! Wir haben ein Disney-Sparschwein dort bestellt. Nach über einem Monat Wartezeit bekamen wir Post vom Zoll. Beim Zoll angekommen, haben wir die dringliche Empfehlung bekommen, das Paket nicht zu öffnen, sondern sofort zu retounieren, da wir sonst mit erheblichen rechtlichen Konsequenzen rechnen müssten. Das Paket kam aus China und das Unternehmen hat keine Lizenz von Disney, um entsprechende Ware zu vertreiben. Finger weg!!!!
12. januar 2023
Uopfordret anmeldelse
Besvarelse fra Tilly Pig
Hallo Diana, vielen Dank, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu hinterlassen.
Es tut mir leid zu hören, dass Sie Ihr Sparschwein aufgrund eines Problems beim Zoll nicht wie erwartet erhalten haben.
Bitte seien Sie versichert, dass wir offiziell von Disney lizenziert sind und die Möglichkeit haben, Ihre Artikel in Ihr Land zu versenden. Ich gehe davon aus, dass es bei Ihrem Paket ein anderes Problem beim Zoll gab, wofür wir uns entschuldigen müssen.
Ich würde dies gerne für Sie näher untersuchen. Zu diesem Zweck haben wir Sie um einige weitere Informationen gebeten, damit wir uns privat mit Ihnen in Verbindung setzen können. Wir hoffen, bald wieder mit Ihnen sprechen zu können.
Vielen Dank, Das Tilly Pig Team
Fast postage can’t fault them 100%
Ordered on a Monday lunch break delivered by breakfast Wednesday! It wasn’t something I’d seen before so I was sceptical but I was given updates from Royal Mail along the way. Can’t fault the company the pig itself is so well made and made the perfect gift to go along side my daughters Disney on ice tickets for her birthday. Will be buying another soon for my friends son for Christmas. It’s lovely how they’re limited edition too.
11. januar 2023
Uopfordret anmeldelse
Besvarelse fra Tilly Pig
Hi Rhian, thank you for taking the time to leave us a review.
We're so glad to hear that you've enjoyed your experience with us, from ordering through to receiving your piggy bank! We hope to welcome you back again soon!
Many thanks,
The Tilly Pig Team
Beautiful product, first class service.
Beautiful product! I first saw this as an Instagram advert and am usually sceptical but fell in love with the Disney pigs (my adult daughter is a collector of all things Disney) Delivery took a couple of days longer due to Christmas and the postal strikes but i was able to track the parcel along the way. Securely packed and is as beautiful as the advert!
15. december 2022
Uopfordret anmeldelse
Besvarelse fra Tilly Pig
Hi Beverly, thank you for your review.
We're so glad to hear that you loved your Disney Tilly Pig when this arrived with you! We hope your daughter enjoyed this just as much.
If there is anything else we can help you with in future, please do reach out to our friendly Customer Care Team.
Many thanks,
The Tilly Pig Team
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