TileStyle Anmeldelser 

Very rude and unhelpful staff that just sit behind a desk looking at laptops and reluctantly help with a bored expression if asked. There are many other tile shops that have just as good a selection with better prices and excellent customer care. Avoid this place, a shop this size needs friendly, helpful staff that have an genuine interest in tile design and customer care.

Great service from Omer Karatas. He was very patient and helped with the collection process for us as I needed to delay collection due to a back injury. Omer kept in contact and was very proactive. Would recommend.

I recommend you don't buy wooden flooring especially Parquet flooring as what you see in the shiw room is a very poor quality from what you get delivered and you will likely have to pay a hefty amount .e thousands of euros to repair damaged flooring so beware.Poor quality wooden flooring

My experience with Tile Style was a total pleasure. Their showrooms are absolutely fabulous. It is worth a visit as they have very up-to-date bathroom suites/tiles wood of very good quality. Airton was very helpful in the showrooms. Unfortunately I had to return the wood as carpenter said it was slightly too wide for the area. My carpenter commented on the high quality texture of the wood. I do intend to return to their shop to choose a different wood/tile from their huge selection. I had no issue returning the wood to them. They organised transport from my house to their store room and gave me a full refund. I have to thank Aoife on reception who organised everything. She provided a great customer service from start to finish. I highly recommend your huge warehouse as it is so professionally designed for a person to find what they are looking for as they will find something unique in your store.
Thank you for a positive experience.
Mary

Very helpful and professional service when choosing bathroom products.... after payment things went down hill fast. Delivery delayed three times which resulted in 2 week delay on installation, main bathroom was out of operation during this time frame as builders had started already expecting delivery. One of the cabinents was far too dark for bathroom and we wanted to return, Tilestyle informed us that there was a non-return policy after the fact. Nowhere in the qoute or invoice does it state this.

I drove a long way to the TileStyle showroom. Top notch is the only way to describe the Showroom and selection of Tiles. Choosing tiles takes time and after I had ordered and paid, I drove to the warehouse for pick up. Waited there for a good while, while the Store man dealt with a customer who was missing half of his order, because the other half wasn't in stock. When it came to my turn, my tiles weren't in stock either and there was another lady there who was in the same boat. So....I wasted a lot of time and effort with all that today. Getting service on my return also took a little too long and I'm without my funds while I wait for them to return to my account. I don't know who is looking after Sytems and stock control, but it's completely unsatisfactory.

Great experience!
Hercules (bathrooms) , Airton (tiles) and Fintan (flooring) were very helpful. Couldn’t praise them high enough.
Thank you guys 😊
Aislinn

All well within the sales dept, however very disappointed that no credit allowed for broken tiles received, never mind an apology for the huge inconvenience caused in trying to complete the tiling with reduced amount. Poor form and unapologetic.

I’m not usually one to write reviews, but I felt I should share this feedback.
I first came across TileStyle Ballymount three years ago when I was looking for a kitchen for my new home. I was genuinely blown away by the showroom — the displays are stunning, the quality looks excellent and the range of styles is really impressive. I would absolutely have loved to buy my kitchen there.
Unfortunately, despite several attempts to engage with staff about designing a kitchen, I found the experience very disappointing. I repeatedly felt that I was interrupting rather than being welcomed. Staff seemed uninterested, and at times I found the interactions quite dismissive. In the end, I gave up and purchased my kitchen elsewhere — and I’ve never regretted that decision.
This week I returned, this time looking for ideas and products for our master bathroom. Again, the showroom was beautiful and full of inspiration, but sadly I experienced the same issue. I couldn’t get meaningful help, and I left feeling like more of a burden than a potential customer. As a result, I left without buying anything.
It’s such a pity, because the store itself and the product range are fantastic. I would happily have invested a significant budget there over the years if the customer service had matched the quality of the showroom. I’m not sure if the focus is more on large or trade projects, but as an individual customer ready to spend, I just never felt welcomed or supported.
I hope this feedback is taken on board, as the products and displays really do deserve a customer experience to match.

During the Tilestyle sale I purchased 12sq metres of tiles with accessories to tile an en-suite bathroom. I received a receipt on payment which I foolishly did not carefully examine. When the job was completed I noticed that there was a large quantity left over. I checked the receipt and found that I had been sold 22sq metres instead of 12. I did not expect to receive any consideration from Tilestyle but contacted them anyway. I was correct, and the response was tough luck its your own fault, but as a (laughable) "goodwill gesture" they offered me a discount off my next purchase. Caveat Emptor applies when dealing with this company, as other than with reference to adhesive you will not find "flexible" in their documentation. Proceed with caution.

Overall a great experience and really helpful staff.

Can only assume the low ratings are because more people write just the bad reviews following any issues rather than praise when it is due.

September 2025

I have had an excellent experience dealing with Tilestyle, Ballymount.

Sales people were v helpful, (Hercules, Stephen) . It does help that I’m decisive. I ordered my new tiles on the Friday and I received them four days later. I have another bathroom to do and I will only go there. Great selection of bathroom furniture too all in their showrooms.

I borrowed a few tiles to bring home and I returned them a week later. Nothing was a problem. In fact I felt v confident leaving after making my choice of tile. It is such a big decision.

Thank you to Tilestyle, Ballymount.

Elaine

I paid €50 for a sample tile. After driving 2 hours to return the tile to get a refund on a Saturday, the showroom expert would not accept the tile back as the warehouse is not open at the weekend.

Therefore, he expects me to drive 2 hours again on Monday to return a sample tile. Very poor customer service.

Horrible delivery experience. Live in a duplex apartment and the driver wanted to leave massive tiles in a shared parking lot which is no where near the bottom of my stairs entrance. He said he could not get the tiles onto the path and when I said he could keep them he magically managed to use his pallet lift to get on the path. Pure laziness and rudest experience ever, especially as I was 7 months pregnant and unable to carry the tiles. When I complained TileStyle said they'd give me a future discount and when I enquired they ignored my request. Absolutely disgraceful which is disappointing as the tiles are nice but much better customer experience with Deluxe Bathrooms and Tiling or Tile Merchant. Avoid!!

Can I give zero stars?
Biggest cowboys out there. Unreasonable delivery charges, unachievable returns policy. Ruined my day with their utterly rubbish and downright awful and unfair behaviour. Don't waste your time or money in ever shopping with these people.

Went to TileStyle in January 2023 as there was a sale on. Got talking to a salesman and picked our tiles. Explained to this so called experienced salesman that tiles would not be fitted until closer to Christmas or very early 2024. I'm not a tiler or builder so know nothing about any of it. What he failed to mention was the possibility of the adhesive and grout he sold me could 'go off'. My tiler arrived just before Christmas and advised that the adhesive could not be used as it had gone lumpy and had starting going hard in the bags that where stored in my weather tight sealed garage, wrapped and on pallets. All of which cost me over €1000 for the adhesive and grout only. No issue with the tiles. I flagged this issue with the tilestyle salesman who then obviously put me onto customer care (why would he care he has made his sale). Customer care took over 2 months to get back and when he did he said he was on holidays. In the mean time my tiler had to get on with the job so I had to bite the bullet and bought adhesive and grout elsewhere. When customer care finally got back to me they said their staff are well trained and wouldn have advised me to buy the adhesive knowing the job was so far from being started. The salesman also can't remember the conversation strangely enough. Of course he can't he was thinking of the big sale ONLY. He really should have advised me on the day to buy the tiles only and when the job was closer come back and get the adhesive but he didn't. A very simple thing to advise a customer but I think the bigger sale was more important.
Customer care could not reimburse me for the gone off adhesive or grout they could only offer a discounted price on more adhesive which is useless at this point as the job was done. If it didn't take them 2 months to get back maybe something better could have been done, but I still doubt that very much. Wouldnt step foot in d door ever again. No advice given on my order it was just sell sell sell and customer care took forever to get back. Enter with caution or in my case don't enter at all ever!!!

Our experience with Tilestyle Ballymount was among the worst we have ever encountered with an Irish company. After an initial meeting which was really positive and agreeing to order from them, they sent someone to quote on our bathroom fitting - no design was forthcoming, the costing made no sense, the contact staff were either sick or on holidays and they went silent for two months after taking our money and us literally chasing them, emailing and trying to get to speak with someone. There were problems with delivery, problems with some of the product elements they supplied and at every turn we encountered no support despite promises. We ended up using another fitter and being stuck with products which are simply unusable despite them being recommended by Tilestyle. Be extremely careful in dealing with them - if they don’t have it in their warehouse they claim an item is “bespoke” despite the fact there’s a problem with the product. Multiple promises of follow up which never happened and we have a trail of emails to testify to this. As a family business we were keen to work with them but never again

Staff have no knowledge of tiling industry warehouse staff kept waiting hour and half to collect tiles customer service Alex never responds

We renovated our house and spend a significant sum with Tilestlye. We used one of their tiles in a utility room which required a sealant to be applied. The tiles were so filthy that we couldnt clean the tile after the sealant was applied.
We had to take them up and replace with wooden flooring. Tilestyle did not want to know and accepted no responsibility for selling filthy tiles. Nothing was communicated at the time of purhcase yet they still refuse to do anything.
The after sale attitude was appalling.

Just want to give all the stars to 'Five Star Fintan Farrelly'. In my dealings with him over the past month or so, he has gone above and beyond to make sure the right tiles arrived, the wrong tiles were returned and all with a smile. It's not the first time I've used Tile Style and it won't be the last. Give that man a raise!!