Tikamoon UK Anmeldelser 979

Had to cancel order given measurements changed and had a great client experience (Munro): very quick reply, very efficient and very client centric.

Great products made of natural materials and real wood. Excellent value for money.

Waited almost 4 months for delivery of a Lila mirrored bathroom cabinet in acacia wood. Lovely cabinet, solidly built. It’s a pity that the shelves inside are at fixed heights, however, as none of the shelves accommodate my electric toothbrush (when stood upright). Also, the finish is much greyer than the brown shown online.

We were really delighted with the look and quality of their Jill solid teak and ceramic bathroom cabinet with inset sink. It looks wonderful in our new en-suite. We ordered another one for another bathroom but had to return it unopened as it was too big for the space - they were a joy to deal with and made this process so easy.

We purchased a beautiful Greco mango dining table for our new apartment. On delivery, much to our disappointment it was immediately apparent that it was going to be too large for our living room. We contacted Customer Service and explained our dilemma to Fiona, as we retained the original packaging she willingly agreed for it to be returned for refund and made arrangements for its collection.
A reflection of a good company is how it handles customer services, not just at the point of sale but on those occasions when matters don’t quite work out as planned. We love Tikamoon not just for its magnificent furniture but for its excellent ambassadors like Fiona!

Lucie was super helpful and very friendly, she went out of her way to enable me to place my order.

Lucie was super helpful and understanding of my situation - super quick and easy to sort out my refund (nothing to do with the quality of the product, just sadly couldn't accept the delivery!) Couldn't have asked for a better customer service experience.

Great product and experience.
Not only is this a great table at a really reasonable price, it arrived sooner than the quoted delivery date, I was given several opportunities to accept and change the delivery date and then they phoned with a one hour window.
Thank you to Fiona in customer care who helped me with an error on my part in a really timely and cordial manner.
I will recommend this company to all my friends.

Excellent customer service provided by Lucy. Very professional, friendly, and knowledgeable.

A great ambassador for her company

Ordered two of the Teo - Low garden armchair in solid teak. The chairs are lovely and extremely well made from what I can see. Ordering was easy and delivery communication was great plus they delivered the chairs to the exact area of the garden where I wanted the chairs.

We had a few problems with the external delivery and Lucie was great in helping us sort it. Wonderful customer service!

I recently reached out to Tikamoon customer service with a delivery inquiry, and I was assisted by Tracey. She was very prompt, clear, and professional in her communication. Thank you!

10/10 customer service from Tracey. You won’t get better customer relations anywhere else! Absolutely love the products too ⭐️

Tracey was very helpful. I purchased a product but forgot to put in the code for free shipping. I emailed and she got back to me within hours, confirming a refund for the delivery. Great service.

Many thanks to Tracey for making the returns process easy and hassle-free. Excellent service and communication. Thanks!

Great product but my experience with the delivery company wasn't great, I tried to modify the delivery date to a specific day but it registered as requesting delivery on the next working day instead. Be careful when changing delivery dates and double check what the system has registered.

LUCIE WAS A PLEASURE TO CHAT WITH VERY HELPFUL AND INFORMATIVE

We have purchased a number of Items from Tikamoon and the quality is excellent. We recently spoke with Lucie who was extremely helpful in assisting us with a few product details and guided us to a discount offer that was available which ensured we paid the best possible price. Excellent Customer service.

Bought a mindi wood mirror from Tikamoon - it is stunning and looks amazing in our living room. Quick delivery and good communication.

Tikamoon is a good company with an excellent choice of items that are always of a good design and build. You can find some unique pieces here. Lucie provided me with excellent support and customer service. Highly recommend this company for beautiful products and great service.