Tidal Services Anmeldelser 

364
TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Have just had our first clean with Tidal and we are very pleased with the service! David and Kat did a lovely job, very quick but thorough and super efficient and friendly. Also really appreciate the... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Jeremy is fantastic. Reliable friendly guy who does an excellent job every time. No complaints with the quality of work. Always punctual and reliable. He takes pride in his work and it shows. Would re... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Kevin is efficient, lets me know by text 24 hours beforehand. My windows always look sparkling clean, after he’s cleaned them. Kevin noticed that my gutters need cleaning too, so when he visits next... Se mere

Bedømt til 5 ud af 5 stjerner

I really struggled to find a reliable window cleaner after moving into my new house, until I came across TIDAL. Best window cleaners I’ve ever had, windows are always left sparkling clean. Also clean... Se mere

Virksomhedsoplysninger

  1. Vinduespudser

Skrevet af virksomheden

A window cleaning franchise network throughout the UK


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

364 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 50 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(364)

205 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Excellent all round service.

I really struggled to find a reliable window cleaner after moving into my new house, until I came across TIDAL. Best window cleaners I’ve ever had, windows are always left sparkling clean. Also clean my frames and doors. Price is also very reasonable. They send a text message the day before so I always know when they are coming, which gives me chance to unlock the back gate. Communication is excellent, so I would highly recommend TIDAL all day long.

12. januar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Conned into a min 3 clean contract without warning

Tidal approached my 3 storey home canvassing for business. Offered me a one off clean, set up an account on my doorstep to pay by card. No terms and conditions presented. Told me I could cancel any time. He did the clean, advised he'd cleaned the window vents. Checked each room, water had been sprayed through the open vents leaving black dirty water on my roman blinds, paintwork and over documents which were on the windowsill. Windows on top floor weren't clean. How could they be when no force can be applied to a hose with a brush on the end squirting water? Poor service, horrible experience. Not recommended

26. november 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I have asked this company 10 times to…

I have asked this company 10 times to not put the hose on my property (grass:drive)as they are cleaning next door and not my windows. All requests have bean ignored:back chat and immaturely laughed at by this cowboy outfit.

There is no need to go on my property with hose as there is a driveway:dedicated path to front and back of the customers property,

No respect/ consideration for anyone, be aware before getting this unprofessional company to clean your windows !!

12. november 2025
Uopfordret anmeldelse
Tidal Services-logo

Besvarelse fra Tidal Services

Hi David

We’re sorry to hear about your experience and appreciate you taking the time to let us know. This is not the level of service we expect from anyone representing Tidal. Our cleaners are reminded to respect neighbouring properties and to keep hoses and equipment clear of driveways and lawns where possible.

Please email us at contact@tidalcleaningservices.co.uk
with your address so we can identify the cleaner involved and make sure this does not happen again. Your feedback helps us maintain high standards, and we will address this directly with the team.

Kind regards,
The Tidal Services Team

Bedømt til 1 ud af 5 stjerner

Massively let down by customer service. Avoid.

Actual window cleaner was amazing and couldn’t fault him. However I received a link to a payment page asking me to input my card details. Following a recent fraud on my card I could not pay in this way so requested bank transfer details. Eventually given after a week of arguing with customer service and requested to cancel my account as too much trouble if I’m honest. They requested I give them another chance so did so. Paid by bank transfer then received repeated messages claiming I hadn’t paid. Showed proof I had and again requested my account cancelled. Was told by customer service it’s a 3 clean minimum and I cannot cancel. I disputed this as not something ever mentioned or agreed to. She apologised and again asked for another chance which I denied. They accessed my property yesterday and cleaned despite my cancelling and invoiced me today. Still citing the 3 clean minimum I did not consent to or was ever aware of. The customer service from Alana is letting the entire business down from my experience and I do not recommend at all. Currently seeking advice from trading standards with regards an invoice for a service I did not want.

28. oktober 2025
Uopfordret anmeldelse
Tidal Services-logo

Besvarelse fra Tidal Services

Hi Leanne,

Thank you for sharing your feedback and we’re sorry to hear about your experience. We’re pleased to hear that you were happy with your window cleaner, but disappointed that our customer support fell short of expectations.

We never want any customer to feel frustrated or unheard. Our team is reviewing this with Alana and the support department to ensure clearer communication around payment options and cancellation terms. While our system automatically schedules recurring cleans, customers can opt out at any time once notified, and we’ll make sure this process is better explained going forward.

Please email contact@tidalcleaningservices.co.uk
with your booking details so we can review your account directly and make sure this is fully resolved.

Kind regards,
The Tidal Services Team

Bedømt til 1 ud af 5 stjerner

Great use of Apps and Technology but…

Great use of Apps and Technology but customer service poorly lacking. Never used this company before but decided to use them based on Trustpilot reviews. Original appointment was cancelled due to the Window Cleaner having his van stollen. Was then re-arranged, last minute, on three separate occasions. When I messaged the Tidal team at 3 p.m. on the rearranged date, they simply cancelled the appointment with no explanation. I'm sure they're better than this but I won't be contacting them again. Oh, its now 2-months since we originally contacted them and I can't see out of our windows - thanks Tidal!!

22. juli 2025
Uopfordret anmeldelse
Tidal Services-logo

Besvarelse fra Tidal Services

Hi Andrew,

Thank you for taking the time to share your experience. We’re sorry for the repeated rescheduling and the poor communication you experienced. While unexpected issues like vehicle theft can occasionally cause delays, we recognise that the follow-up and handling of your booking were not up to our usual standard.

We’re currently reviewing how cancellations and reschedules are communicated so customers aren’t left waiting without clear updates. Please email contact@tidalcleaningservices.co.uk
with your booking details so we can look into this and make it right.

We really appreciate your feedback as it helps us improve our service.

Kind regards,
The Tidal Services Team

Bedømt til 5 ud af 5 stjerner

A*** service

The service was amazing. Kevin was friendly and very helpful. Knocked on the door before he started and knocked after just to let us know it was done. Budget friendly service. Would recommend to anyone who asked.

8. juli 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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