I used this service for the first time and had a good experience. All went well with the booking process. The only downside that I didn't expect was the €16 additional fee charged for Visa and MasterC... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
norėjau pasikeisti laiką nes užsakydama padariau klaidą , pastebėjau kai padariau apmokėjimą, paskambinau konsultantei kuri pasakė kad kad pakeisti laiką užtruks mėnesį , kažkokia nesamonė , dar iki š... Se mere
Virksomheden har svaret
Extremely disappointing experience – still waiting for our refund! I strongly advise people to think twice before booking through Tickets.lt. Our flight booking was changed by the... Se mere
Andriiana López made my day and saved a lot of struggle on my way to the airport by checking in for me. I as a boomer am very comfused by all the links and 8 downloaded apps seeking for some intuitiv... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Tickets.lt yra pirmaujanti internetinė kelionių agentūra, kurios specializacija yra visapusių kelionių paslaugų teikimas. Siūlome platų paslaugų spektrą, įskaitant skrydžių ir viešbučių rezervavimą, todėl kelionės planavimas yra patogus ir saugus. Dėl intuityvios mūsų svetainės sąsajos galite greitai rasti geriausius savo kelionės variantus geriausiomis kainomis. Mūsų tikslas – teikti klientams aukščiausio lygio paslaugas ir palaikymą kiekviename jų kelionės etape. Patikėkite savo keliones Tickets.lt – savo patikimam partneriui kelionių pasaulyje.
Kontaktoplysninger
TTN GmbH, 7A Tuchlauben, 1010, Vienna, Østrig
- +370 521 410 16
- info@tickets.lt
- tickets.lt
2,9
Middel
240 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 97 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Daily lies, wrong country, stalling until the last minute — finally getting our money back
Our flight to China Nr. QQCE3RUB was cancelled by China Eastern Airlines. China Eastern themselves confirmed in writing that we are entitled to a full penalty free refund OR free flight change, but only within a 6 day window. That deadline expires tomorrow.
Here is what tickets.lt did with those 6 days:
First they offered us a replacement flight to Indonesia - we were flying to CHINA. This is the kind of customer support you will be dealing with.
We made a new request for flight change, every single day for days we called and used live chat every time we were told "we will have an answer today." Every single day - nothing. I have complete chat transcripts proving this deliberate pattern of lying and stalling.
Now the 6 day deadline is tomorrow, tickets.lt still has not submitted anything to the airline, their agent today could only say "as soon as possible" instead of confirming it would be done, and now they are not even answering the phone.
Because of their stalling and daily lies we have been forced to purchase new replacement tickets which cost 200€ more than our original tickets. And if they tell you that flight changes are a long and complicated process - they managed to find us a flight to the completely wrong country within 2 hours. Finding the right one apparently takes them days and ends in nothing.
UPDATE: The refund was processed after posting this review. They said it will take 5-10 business days to arrive in the account. Will update again once the money actually lands.
13. maj 2026
Uopfordret anmeldelse
Besvarelse fra Tickets.lt
Dear Dovydas Gelmanas,
First of all, we would like to sincerely apologize for the stress, frustration, and inconvenience this situation has caused you. We completely understand how important this trip was for you and how disappointing and exhausting this experience must have been, especially considering the limited timeframe provided by the airline for the available options.
We have carefully reviewed the information regarding your booking and would like to inform you that the refund process has already been successfully completed in our system.
Please kindly note that, depending on the bank or payment provider, the final processing of the transaction and the actual crediting of the funds may sometimes take several additional business days. In order to assist you further, we have also sent you the refund transaction reference number by email, which you may use to verify the current refund status directly with your bank.
We sincerely regret the negative impression created during the handling of your case and apologize for all the inconvenience and uncertainty you experienced throughout the process. At the same time, we truly appreciate your patience and the time you took to share your feedback with us.
Once the funds are successfully received in your account, we would also be very grateful if you could consider updating your review and rating regarding your experience with us. This would mean a lot to our team.
Besvarelse fra Tickets.lt
Gerb. Žygimantai Maselski,
Labai ačiū už Jūsų malonų atsiliepimą!
Džiaugiamės girdėdami, kad likote patenkinti mūsų paslaugomis ir kainomis. Patogus aptarnavimas ir lanksčios kelionių galimybės mūsų klientams visada yra mūsų svarbiausias prioritetas.
Mes tikrai vertiname Jūsų pasitikėjimą ir tikimės vėl Jums padėti organizuojant keliones ir rezervuojant!
Nepatikima bendrovė
Nepatikima bendrovė, nerekomenduoju. Pardavė skrydį į kurį bilieto atsiųsti taip ir nesugebėjo, vietoj to, kad pašalintų tokį skrydį iš sistemos, toliau apgaudinėja žmones ten jį palikdami kitiems, kad nusipirktų.
Do not recommend, not a reliable company, seel tickets that they do not even send to you. Be very careful.
8. maj 2026
Uopfordret anmeldelse
Besvarelse fra Tickets.lt
Gerbiamoji Ugnė Rutkauskaite,
Dėkojame, kad skyrėte laiko pasidalyti savo atsiliepimu. Labai apgailestaujame, kad likote nepatenkinta savo patirtimi ir kad susidarėte tokį įspūdį apie mūsų paslaugas.
Žinokite, kad jūsų atvejis mums yra svarbus ir mes nuoširdžiai norėtume išsamiai ištirti situaciją bei padėti jums viską išsiaiškinti.
Kad galėtume identifikuoti jūsų užsakymą ir peržiūrėti jūsų atvejo detales, pateikite mums šią informaciją:
savo užsakymo numerį,
telefono numerį, naudotą užsakymo metu,
ir el. pašto adresą, susietą su rezervacija.
Gavę šią informaciją, atidžiai ištirsime šį klausimą ir pateiksime jums išsamų atsakymą.
Laukiame jūsų atsakymo ir tikimės kuo greičiau padėti jums išspręsti situaciją.
UPD 12/05
Gerbiamoji Ugnė Rutkauskaite,
Deja, negalėjome identifikuoti jūsų užsakymo pagal pateiktą informaciją.
Prašome atsiųsti mums savo užsakymo numerį ir dar kartą patikrinti, ar pateikėte tikslius kontaktinius duomenis (telefono numerį ir el. pašto adresą), kurie buvo naudojami užsakymo metu.
Gavę teisingą informaciją, galėsime išsamiau ištirti jūsų atvejį.
Laukiame jūsų atsakymo.
My experience with Tickets.lt was very… Bad, terrible, slow, uncertain
My experience with Tickets.lt was very frustrating. I paid around €960 for VNO-WAW-DOH-CGK tickets that were originally priced at about €560 in the airline ticket that I have received later, so my expectations were quite high.
After booking, my flight was cancelled due to external events (Iran conflict) , and I was offered a refund or rebooking. I chose rebooking, but from that point the process became slow and unclear. It took several days to receive confirmations, and later my flight was cancelled again due to airline schedule changes.
At one point, I contacted the airline myself and they were able to find an alternative route very quickly. The only thing required was for Tickets.lt to confirm it or contact the airline directly, but this was not done in time.
The biggest issue was poor communication and lack of urgency. I was repeatedly told to “just wait,” even when departure was very close. There was no clear information about deadlines or the real status of my booking, which created a lot of unnecessary stress.
When I contacted the airline again after flight status changes, I learned there was a limited time to confirm changes, and it seems that Tickets.lt failed to act in time, resulting in my seat being given to someone else. In the end, I had to resolve the situation myself by calling the airline, which took less than an hour.
I was rebooked on a much later flight with a less convenient route and had to arrange travel to Warsaw on my own instead of going from Vilnius. Because there were no available flights from Vilnius left on that time. This made me angry knowing that seats are filled quickly and Tickets.lt were acting too slow. This turned my trip into a long and exhausting journey.
Overall, I feel that Tickets.lt did not react fast enough or communicate clearly during a critical situation. Next time, I will book directly with the Airlines. Because I don't really see what value does Tickets.lt bring here. It is much faster and easier to directly contact airlines without needing to have additional confirmation from travel agencies which can delay the process.
2. april 2026
Uopfordret anmeldelse
Besvarelse fra Tickets.lt
Dear Tautvydas Turskis,
Thank you very much for taking the time to share such a detailed review of your experience. We truly appreciate your feedback, as it helps us better understand where we can improve and how we can serve our customers more effectively.
First of all, we would like to sincerely apologize that your experience with our service did not meet your expectations. We genuinely understand how stressful and frustrating such a situation can be, especially when it concerns important travel plans. Please be assured that your case is very important to us.
We have carefully reviewed all the details related to your booking and can see the full history of the situation. We are truly sorry that the process caused you delays, uncertainty, and inconvenience. Unfortunately, due to the current global situation, including external events affecting air travel, flight cancellations have become more frequent, and in some cases even alternative options may also be impacted or cancelled.
We can see that several alternative options were offered to you, and our team was actively working on arranging them. However, as a travel agency, we are required to follow specific procedures and coordinate with airline systems, which involves multiple technical confirmations and approvals. While we always strive to act as quickly as possible, these processes can sometimes take longer than expected, especially in complex situations involving repeated schedule changes.
Regarding the communication, we sincerely regret that it felt unclear or lacking urgency from your perspective. This is certainly not the level of service we aim to provide, and we understand how important timely and transparent updates are, particularly when departure time is approaching.
We also note that your final request was closed while our team was still working on it, as changes were made directly with the airline. While we completely understand your decision to act quickly in such a time-sensitive situation, direct modifications can unfortunately limit our ability to continue managing the booking on your behalf within the agency system.
We deeply regret that this situation resulted in additional stress for you and affected your overall travel experience. Please know that our team was doing everything within our scope to secure suitable alternatives, and we are truly sorry that the outcome did not meet your expectations.
Your feedback is extremely valuable to us, and we will definitely take all your comments into serious consideration to improve our processes, communication, and response times in the future.
Once again, we sincerely apologize for the inconvenience caused and thank you for bringing this to our attention.
Time consuming process .
3. april 2026
Besvarelse fra Tickets.lt
Dear Bronius Jazbutis,
We would like to inform you that your ticket was issued within 20 minutes, and we have not received any prior inquiries or complaints from your side regarding this booking.
To better understand your concern and properly review the situation, we would appreciate it if you could provide more detailed information about the issue you experienced. This will allow us to carefully investigate the case and identify any areas where our service may be improved.
Your feedback is very important to us, as it helps us continuously enhance the quality of our services and ensure a better experience for our customers in the future.
We look forward to your clarification.
Neapsigaukite, scamas!
Nepirkite jokių bilietų iš tickets.lt - liksite ir be pinigų ir be bilietų. Pirkome bilietus, gavome laišką, kad patvirtinimas bus gautas per kažkur parą, tačiau jokio atsakymo negavome. Pinigus nuskaitė ir dieną prieš skrydį teko pirktis kitus bilietus. Klientų aptarnavimas taip ir neatrašė į nei vieną siųstą laišką. Paslauga naudojausi pirmą kartą, keista, kad tiek daug gerų atsiliepimų, nes mano atveju visiškai jokių atsakymų ar paslaugos nebuvo gauta.
21. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tickets.lt
Gerbiama Ieva,
Labai apgailestaujame, kad susidarė tokia situacija ir Jūsų patirtis neatitiko lūkesčių.
Norime patikslinti, kad Jūsų bilietai buvo sėkmingai išrašyti ir galiojantys. Tačiau, kaip jau aptarėme susirašinėjimo metu, užsakyme buvo nurodytas некorektiškas el. pašto adresas, dėl ko negalėjome laiku perduoti Jums patvirtinimo ir visos reikalingos informacijos.
Dar kartą atsiprašome už sukeltus nepatogumus ir dėkojame, kad susisiekėte su mumis – tai leido išsiaiškinti situaciją.
Bilietų pirkimas buvo greitas
Bilietų pirkimas buvo greitas, aiški informacija. Bilietus atsiuntė operatyviai. Viskas puiku!
11. april 2026
Uopfordret anmeldelse
Besvarelse fra Tickets.lt
Laba diena, Jole,
nuoširdžiai dėkojame už Jūsų atsiliepimą.
Labai džiaugiamės, kad bilietų pirkimo procesas Jums buvo greitas ir aiškus, o bilietus gavote operatyviai. Mums labai svarbu žinoti, kad likote patenkinta mūsų paslaugomis.
Ačiū, kad pasirinkote mus. Visada mielai padėsime Jums ir ateityje.
Predatory practices
I accidentally booked tickets for the wrong month. Changing them to the correct dates would have cost more than buying new tickets, so I ended up purchasing new ones instead.
I understand your ticket change policies, but in cases of clear mistakes like this, I believe support should be more accommodating - either allowing the change free of charge or applying only a small administrative fee.
2. april 2026
Besvarelse fra Tickets.lt
Dear Vaiva,
Thank you for your feedback and for sharing your experience with us.
We would like to clarify that the amount charged for changes to travel dates or route is calculated strictly in accordance with the airline’s fare rules. Unfortunately, we are not able to depart from these rules, as we are required to process such requests only under the conditions established by the airline for the specific fare purchased.
At the same time, we would like to note that we provide customers with the possibility to review the fare rules before completing payment, so that they can understand in advance what conditions will apply in case changes or unforeseen circumstances arise.
We understand your point of view and are sorry that, in your case, the available conditions were not more flexible. We appreciate you taking the time to share this with us.
Avoid - they are scamming customers
I had a very frustrating experience with tickets.lt and would strongly advise others to avoid using their service.
We originally ordered flights for 19/04, but were incorrectly issued tickets for 19/07. When we queried this, another member of their team then told us our flight was actually booked for 19/09 — completely different again. The lack of consistency and clarity between their own staff was shocking and caused a lot of unnecessary stress.
When we requested that the booking be corrected to the date we actually selected, responses were slow and unhelpful. To make matters worse, they then tried to charge us an “admin fee” to fix what was clearly their own mistake.
Overall, the customer service was poor, communication was confusing, and accountability was non-existent. I would not trust this company with something as important as travel plans.
Avoid at all costs.
7. april 2026
Uopfordret anmeldelse
Besvarelse fra Tickets.lt
Dear Nick Walker,
Thank you for your feedback.
We understand how important this situation is for you, and we carefully reviewed the case once again. Our technical department checked the booking process step by step, and no error was identified on our side.
We have also sent a confirmation to the purchaser’s email address from our technical department showing that the tickets were selected for July 19.
In addition, we can see in the system that a request for a date/route change was submitted for the booking. However, the invoice for the requested changes was not paid within the required time limit, and for this reason the request was closed automatically.
If changes are still required, a new request can be submitted and it will be reviewed as quickly as possible. If a refund is preferred, a corresponding refund request may also be submitted through the personal account on our website so that the applicable refund conditions can be checked.
I encountered serious issues while…
I encountered serious issues while trying to add extra baggage to my booking. The links provided in the confirmation email did not work – they simply redirected me to the main homepage instead of the booking management section.
I tried calling the support center and selected the option to speak in Russian. However, instead of connecting me with a consultant, I was redirected to an online chat. Unfortunately, I couldn't find any chat window on the tickets.lt website – either it doesn't exist or it's extremely well hidden.
I'm very disappointed with the customer service. A simple task like adding baggage turned into a frustrating waste of time.
3. april 2026
Uopfordret anmeldelse
Besvarelse fra Tickets.lt
Dear Customer,
To identify your reservation and check the situation in detail, please provide your booking number or the purchaser’s email address used for the reservation.
Once we receive this information, we will review your case carefully and do our best to assist you.
Fast and easy.
27. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tickets.lt
Dear Indrė Kenga,
Thank you very much for your feedback.
We are glad to hear that your experience was fast and easy. Making the booking process simple and convenient for our customers is always very important to us.
We truly appreciate your trust and your kind review.
Viskas labai sklandžiai ir kokybiškai
Viskas labai sklandžiai ir kokybiškai, puikus aptarnavimas. Naudojimosi paslaugomis ne pirmą kartą.
1. marts 2026
Besvarelse fra Tickets.lt
Gerbiama ponia Rasa Rimkuviene,
Nuoširdžiai dėkojame Jums už malonų atsiliepimą ir už tai, kad mūsų paslaugomis naudojatės ne pirmą kartą.
Mums labai malonu žinoti, kad Jūsų patirtis buvo sklandi, kokybiška ir kad likote patenkinta mūsų aptarnavimu. Labai vertiname Jūsų pasitikėjimą ir lojalumą mūsų įmonei.
Lauksime galimybės padėti Jums ir ateityje.
Įsigijau lankstų bilietą ir teko keisti…
Įsigijau lankstų bilietą ir teko keisti datą. Bilietą pakeitė tik sumokėjus per du kartus apie 80 e. Bet svarbu, kad bilietas buvo pakeistas. Ačiū.
11. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tickets.lt
Gerbiama ponia Viktorija Simonavičienė,
dėkojame už jūsų atsiliepimą.
Džiaugiamės, kad, nepaisant papildomų išlaidų keičiant datą, jūsų bilietą pavyko sėkmingai pakeisti. Vertiname jūsų supratingumą ir džiaugiamės, kad galėjome padėti išspręsti situaciją.
Ačiū, kad pasirinkote mūsų paslaugas.
Hard to contact
Hard to contact. You have to want on the phone call for minutes. Even After 20 min Nobody answered. Lack of information in app. Assistant doesn't trained to explain professionally.
3. marts 2026
Besvarelse fra Tickets.lt
Dear Customer,
Thank you for sharing your feedback with us. We are sincerely sorry to hear that your experience was affected by difficulties in reaching our support team and by the level of communication you received.
We understand how frustrating it can be to spend a long time waiting on the phone, especially when you need prompt and clear assistance. We also regret that the information available in the app and the communication provided did not meet your expectations.
At the same time, as we can see, you were able to receive information from our specialists promptly by email. We are glad that this communication channel helped provide you with the necessary updates. Regarding the other communication channels you mentioned, we will review them carefully and work on improving both availability and the quality of support provided.
Your feedback is very important to us, as it helps us identify areas where we need to improve our service and communication standards.
Everything worked smoothly
Everything worked smoothly. Ticket was received within 20min. Despite excessive charges for credit card payment, it was still very substantially cheaper than buying directly from the airline. I just hope that the tix will be valid when there'll time to travel :)
5. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tickets.lt
Dear Martynas,
Thank you for your feedback.
We are glad to know that the booking process went smoothly for you and that your ticket was issued promptly. It is also good to hear that you found the offer competitive compared to booking directly with the airline.
We appreciate your trust and hope your upcoming trip goes smoothly as well.
Flight cancelled, refund denied — had to win a chargeback to get my money back
I purchased a return trip through Tickets.lt in a single transaction. When the outbound flight was cancelled by the airline, I requested a full refund for the disrupted trip — only to be told my round-trip consisted of two separate, unrelated bookings, so they wouldn't refund the second half of it. (Worth noting: they issue two different PNRs under a single booking, so be aware of that when you purchase).
Clever trick — but it doesn't hold up under EU passenger rights regulations, which clearly protect the full journey when the outbound flight is cancelled. I tried to resolve this via their support, asking them to explain their reasoning in denying my request. Instead, I got 3 months of excuses and blatant disregard for the law. Eventually I ran out of patience and filed a Visa Chargeback with my bank — which I won, obviously, since if your company operates in the EU, it must follow EU laws.
If they are stalling you the same way they stalled me — don't waste your time. Be aware that Visa/Mastercard chargebacks have strict time limits, and their delays may cause you to miss that window. Don't accept half-measures, don't fall for their time-wasting tactics, and make sure you know your rights as a passenger.
I would not recommend using this service and will not be booking through them again.
25. februar 2026
Uopfordret anmeldelse
Besvarelse fra Tickets.lt
Dear Customer,
To locate your case and review the communication and refund decision in detail, please share your booking number or the purchaser’s email address used for the reservation. Once we have these details, we will check the status of both segments, the airline cancellation records, and the refund/chargeback history, and we will provide you with a clear explanation.
They are scaming customers
They are scaming customers. It is written a possibility to change a date. But for real they will issue a new tickets for the price that are higher than to buy directly from airlines. Because they are charging service fees and changing fees, But the tickets are not changed, But issued a new one. If you will leave unused tickets from tickets.lt and go for a new one from airlines ir would be cheaper. They can't scam like this. They have to write that is not a changed a date is only new tickets without possibility to get a refund for the old ones.
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tickets.lt
Dear Ms. Grabliauskienė,
Thank you for your review. We are sorry to hear that your experience led to this impression, and we would like to clarify how flight date changes work.
A “date change” is not always a simple edit to the original ticket. Depending on the airline’s fare rules and the availability at the time of the request, the change may require reissuing the ticket. In such cases, the total cost is calculated based on the airline’s current fare for the new date and any applicable airline change conditions. This can result in a higher amount than the original purchase price, especially close to departure or when lower fare classes are no longer available.
In your case, when you submitted the change request, we calculated the change according to the available airline fares and issued an additional payment request for your booking. You reviewed the amount, confirmed it, and completed the payment. This means the change was processed only after your explicit agreement with the stated cost. On our side, the change was completed and an updated itinerary receipt was issued to you.
Regarding a refund of the original ticket amount: in this scenario it is not possible to refund the “old” ticket separately, because the additional payment represents the fare difference and conditions required by the airline to complete the change. However, if you would like, you may still submit a refund request, and it will be reviewed strictly according to the original ticket’s fare rules.
We understand how confusing this can be, and we regret that it did not meet your expectations. If the change has been successfully completed and your updated itinerary is correct, we would appreciate it if you could consider updating your review to reflect the outcome.
I used their services once
I used their services once. But NEVER again!
I bought tickets 48 hours before the flight. The money was charged, but it has not been refunded yet (even though I received an email saying that the purchase was not completed).
The second time, I bought the tickets again and received an email confirming that the payment was received, but I did not get the tickets. With only 12 hours left before the flight, customer support is suggesting that I wait a little longer until they “issue the tickets.”
So I don’t know whether I will fly or not.
If you enjoy taking risks in life, this company is perfect for you!
1. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tickets.lt
Dear Gediminas Pocius,
Thank you for sharing your experience. We are truly sorry for the stress and uncertainty this situation caused, especially so close to your departure.
Unfortunately, at the moment we attempted to issue your tickets, we did not receive confirmation from the airline that seats were still available for the selected flight. In such cases, we are unable to finalize ticket issuance, and for this reason your booking had to be cancelled.
Regarding the payment: the funds were not captured by us. They were only temporarily blocked by your bank to verify your card’s availability and payment capability. As soon as it became clear that we could not issue the tickets, we released (unblocked) the amount on the same day. In most cases, the funds should already be visible on your account, but the exact timing depends on your bank’s processing rules.
If you still do not see the amount returned, we kindly recommend contacting your bank’s support team to confirm the status of the transaction. We have also emailed you a supporting document that you can provide to the bank so they can locate the transaction and advise you faster.
We sincerely apologize again for the inconvenience. If your issue is now resolved and the funds have been released back to your account, we would greatly appreciate it if you could update your review and rating accordingly. This helps other customers understand the final outcome and is very important to us.
Kate Miller always helps very quickly…
Kate Miller always helps very quickly and quality! 5 ⭐ for her! 🫶🏻
9. februar 2026
Uopfordret anmeldelse
Besvarelse fra Tickets.lt
Dear Elmina Brazauskaitė,
Thank you so much for your kind words! We’re really glad to hear that Kate Miller helped you quickly and provided high-quality support. We’ll be sure to pass your feedback on to her — it will mean a lot. 🫶🏻
Praradau daug papildomų pinigų
Praradau daug papildomų pinigų, du mėnesius man gadino sveikatą, ne dėl mano kaltės, o avialinijoms pakeitus skrydį agentūra iš manęs atėmė išpirktas sėdimas vietas, pinigų negrąžino. Jeigu agentūra nesugeba susidoroti su tokia atrodo paprasta situacija, kaip skrydžio pakeitimas tai negali tokio verslo vykfyti
2. januar 2026
Besvarelse fra Tickets.lt
Gerb. Danute Stakeniene,
Ačiū, kad pasidalijote savo patirtimi.
Dėl jūsų apmokėtų sėdimų vietų: jūs buvote iš anksto informuota, kad apmokėtos vietos nebus perkeltos į naujus skrydžius ir kad pinigai už jas nebus grąžinami. Ši informacija jums buvo pakartota kelis kartus.
Nepaisant to, jūs patvirtinote skrydžių pakeitimus ir atlikote mokėjimą, taip sutikdama su nurodytomis sąlygomis. Iš mūsų pusės pakeitimai buvo tinkamai apdoroti ir įvykdyti. Deja, už sėdimas vietas ir kitas papildomas paslaugas, kurios jau buvo išrašytos ankstesniame rezervavime, grąžinimai paprastai nėra taikomi pagal taikomas taisykles.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.