This company changed my booking to a flight departing over two hours later without my consent, claiming it was only a "minor change." However, this change means I no longer have enough time to cat... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
This company changed my booking to a flight departing over two hours later without my consent, claiming it was only a "minor change." However, this change means I no longer have enough time to cat... Se mere
Virksomheden har svaret
norėjau pasikeisti laiką nes užsakydama padariau klaidą , pastebėjau kai padariau apmokėjimą, paskambinau konsultantei kuri pasakė kad kad pakeisti laiką užtruks mėnesį , kažkokia nesamonė , dar iki š... Se mere
Virksomheden har svaret
I used this service for the first time and had a good experience. All went well with the booking process. The only downside that I didn't expect was the €16 additional fee charged for Visa and MasterC... Se mere
Virksomheden har svaret
Andriiana López made my day and saved a lot of struggle on my way to the airport by checking in for me. I as a boomer am very comfused by all the links and 8 downloaded apps seeking for some intuitiv... Se mere
Virksomheden har svaret
Tickets.lt yra pirmaujanti internetinė kelionių agentūra, kurios specializacija yra visapusių kelionių paslaugų teikimas. Siūlome platų paslaugų spektrą, įskaitant skrydžių ir viešbučių rezervavimą, todėl kelionės planavimas yra patogus ir saugus. Dėl intuityvios mūsų svetainės sąsajos galite greitai rasti geriausius savo kelionės variantus geriausiomis kainomis. Mūsų tikslas – teikti klientams aukščiausio lygio paslaugas ir palaikymą kiekviename jų kelionės etape. Patikėkite savo keliones Tickets.lt – savo patikimam partneriui kelionių pasaulyje.
TTN GmbH, 7A Tuchlauben, 1010, Vienna, Østrig
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Booked flights and received confirmation, after two days and continuos pushing for the tickets through email and phone calls got deceiving email to confirm flights with completely different time... After a lot of back and forth we have to buy tickets and try to issue a compensation through official European consumer law authorities (the flights price due to time waste increased). This whole process is extremely time and money wasting, do not book via any of their websites. Also hidden fees that were only stated after checkout and payment so if you are buying tickets dont be surprised when bank account is subtracted for more than stated initially.

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Visiškai neatsakingas požiūris į klientą – niekam nerekomenduoju
Likus vos vienai dienai iki skrydžio sužinojau, kad jis yra atšauktas. Iš „Tickets.lt“ pusės nebuvo jokio normalaus informavimo ar pagalbos – tiesiog atsiuntė el. laišką, kad alternatyvų nėra, ir pasiūlė patiems pildyti pinigų grąžinimą. Jokio kito skrydžio pasiūlymo, jokio problemos sprendimo ar realaus pasirūpinimo klientu, kuris liko nežinioje.
Planavau ateityje bilietus per šią platformą pirkti daug dažniau, tačiau po tokio visiškai neatsakingo ir atmestino požiūrio į krizinę situaciją – tai buvo pirmas ir paskutinis kartas. Jei branginate savo laiką, nervus ir pinigus, apeikite šią svetainę iš tolo. Niekada daugiau čia nepirksiu ir kitiems griežtai nerekomenduoju.

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Khrystyna Been great with assistance, very quick response via emails.
Thank you

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Terrible terrible terrible website, unclear instructions on how to check in, the option to add auto check in links you to final page where they give you your ticket not the boarding pass and gives you repetitive paradox instructions that loops continously. Never again.

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Shit web. Me and my gf both tried to order from this website , both from diffirent phones . Each time it says that there is a fail with order. Useless website. And then you need to pay 15 eur more just for using Apple Pay. Oh well , Lithuanians , they know how to make good cold soup , but websites are shit

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Nonsense...started receiving messages on whatsapp as soon as I bought tickets. Is this a scam??

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Overall it's fine, but I was disappointed by the fact that I had to pay extra 15 euro simply because I wasn't paying with Maestro. It's very upsetting to see this increase in price at the last step of your booking, almost as if the service is trying to lure you in by lying about it.

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Thanks, Nataliia Hrytsan, for the fast answers and excellent support! Much appreciated. 😊

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Tesingas kainos ir paslaugų kokybės santykis

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They show a better price at first, and during the check-out they charge extra for every possible payment method except Maestro card. It is my second time booking with them, and the first time they refunded "the cost of payment method". However, this time they claim it is not their, but bank's fault. Be aware when proceeding with this company.
Update: fee refunded.

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Спасибо большое за помощь в возврате средств особенно Андриана Лопес за выдержку сотрудничество и понимание.

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Negaliu apsakyti koks esu nepatenkintas jūsų aptarnavimu, tiesiog apsurdiška, ne gana to kad laukiau kažkokio elementaraus lektuvo laiko pakeitimo net 2,5 paros, tai po masazu proceduru, sužinau, kad mano mokejimo laikas jau baigesi. Esu labai labai nusivylęs

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Tickets.lt takes additional money for "flexibility" of ticket, but get not money back for refund.
I leaved inquire of refund as it was promised in ticket.lt -no replay.
I repeat inquire were's money? by feedbacks form -no replay.
There's just skam-site which resends your money to real tickets hosts and earn cash by selling of fake-"guarantee": in case of "canceled flights", earthquakes, broken wings ets.
No recommend, strongly.
booking #CUXDXI1Q
boo-vno, 26.05.2026
ps. right now I've got submission I've not ability to get refund for ticket.
But ticket.lt took my 20 euro additionally, for "flexible ticket".
And -never can man find in ticket.lt, what is payment "for flexsibility".
Never finds terms of refund for tickets.
It means this site is scam. Be careful.

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Our flight to China Nr. QQCE3RUB was cancelled by China Eastern Airlines. China Eastern themselves confirmed in writing that we are entitled to a full penalty free refund OR free flight change, but only within a 6 day window. That deadline expires tomorrow.
Here is what tickets.lt did with those 6 days:
First they offered us a replacement flight to Indonesia - we were flying to CHINA. This is the kind of customer support you will be dealing with.
We made a new request for flight change, every single day for days we called and used live chat every time we were told "we will have an answer today." Every single day - nothing. I have complete chat transcripts proving this deliberate pattern of lying and stalling.
Now the 6 day deadline is tomorrow, tickets.lt still has not submitted anything to the airline, their agent today could only say "as soon as possible" instead of confirming it would be done, and now they are not even answering the phone.
Because of their stalling and daily lies we have been forced to purchase new replacement tickets which cost 200€ more than our original tickets. And if they tell you that flight changes are a long and complicated process - they managed to find us a flight to the completely wrong country within 2 hours. Finding the right one apparently takes them days and ends in nothing.
UPDATE: The refund was processed after posting this review. They said it will take 5-10 business days to arrive in the account. Will update again once the money actually lands.

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Nepatikima bendrovė, nerekomenduoju. Pardavė skrydį į kurį bilieto atsiųsti taip ir nesugebėjo, vietoj to, kad pašalintų tokį skrydį iš sistemos, toliau apgaudinėja žmones ten jį palikdami kitiems, kad nusipirktų.
Do not recommend, not a reliable company, seel tickets that they do not even send to you. Be very careful.

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My experience with Tickets.lt was very frustrating. I paid around €960 for VNO-WAW-DOH-CGK tickets that were originally priced at about €560 in the airline ticket that I have received later, so my expectations were quite high.
After booking, my flight was cancelled due to external events (Iran conflict) , and I was offered a refund or rebooking. I chose rebooking, but from that point the process became slow and unclear. It took several days to receive confirmations, and later my flight was cancelled again due to airline schedule changes.
At one point, I contacted the airline myself and they were able to find an alternative route very quickly. The only thing required was for Tickets.lt to confirm it or contact the airline directly, but this was not done in time.
The biggest issue was poor communication and lack of urgency. I was repeatedly told to “just wait,” even when departure was very close. There was no clear information about deadlines or the real status of my booking, which created a lot of unnecessary stress.
When I contacted the airline again after flight status changes, I learned there was a limited time to confirm changes, and it seems that Tickets.lt failed to act in time, resulting in my seat being given to someone else. In the end, I had to resolve the situation myself by calling the airline, which took less than an hour.
I was rebooked on a much later flight with a less convenient route and had to arrange travel to Warsaw on my own instead of going from Vilnius. Because there were no available flights from Vilnius left on that time. This made me angry knowing that seats are filled quickly and Tickets.lt were acting too slow. This turned my trip into a long and exhausting journey.
Overall, I feel that Tickets.lt did not react fast enough or communicate clearly during a critical situation. Next time, I will book directly with the Airlines. Because I don't really see what value does Tickets.lt bring here. It is much faster and easier to directly contact airlines without needing to have additional confirmation from travel agencies which can delay the process.

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Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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