Don't trust this company. I booked tickets to a park in Barcelona and they never arrived. I have since been in contact with them but they are refusing to refund me and are blaming my email account fo... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
What a trap! They charge 12 euro for the Pantheon ticket whilst the real price is 5 euro, more than twice and they don’t offer you any additional services. What a fraud, it’s ridiculous! Gotta say the... Se mere
Virksomheden har svaret
Amazing masterpiece..A must visit... Just 1 hour by non stop train from Florence and suggest to take a full experience tickets around 27 euros which includes cathedral and museum nearby... Kindly book... Se mere
Virksomheden har svaret
Ottima esperienza nell'acquisto dei biglietti cumulativi per Piazza dei Miracoli, con la Torre di Pisa. Il sito è semplice da usare, prenotazione veloce ed ho ricevuto i biglietti per email pochi ist... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At TicketGo, we focus on providing a unique experience for our customers when planning their trips. We offer a wide variety of activity options so that our clients can customize their journey according to their preferences and needs. We strive to deliver exceptional service and high-quality customer support. Our team of tourism experts is always available to help customers plan their travels efficiently and with peace of mind. We take pride in being a reliable company, fully committed to customer satisfaction.
Kontaktoplysninger
3,4
Middel
976 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fácil compra tiquete
Fue muy fácil la compra del tiquete y la entrada al parque muy fácil
11. maj 2026
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Besvarelse fra Ticket GO Tourism
Hola Patricia, gracias por compartir tu experiencia.
Nos alegra saber que el proceso de compra y el acceso al parque fueron fáciles y cómodos para ti. Trabajamos cada día para ofrecer una experiencia sencilla y eficiente a nuestros clientes, por lo que comentarios como el tuyo son de gran valor para nosotros.
Esperamos poder verte de nuevo muy pronto en TicketGo.
Besvarelse fra Ticket GO Tourism
Hello Ian, thank you for sharing your experience.
We’re glad to hear that you found the process very easy to use. We work every day to provide a simple and efficient experience for our customers, so feedback like yours is very valuable to us.
We look forward to welcoming you again very soon at TicketGo.
Besvarelse fra Ticket GO Tourism
Bonjour Lechevalier, merci d’avoir partagé votre expérience.
Ravis de savoir que tout était parfait et que vous avez apprécié la visite. Votre commentaire est très précieux pour nous.
Arc de Triomphe Paris
Guten Tag, ich habe Tickets für eine Besichtigung des Arc de Triomphe in Paris gekauft. Die Tickets waren für den 1.Mai allerdings ist das Monument an dem Tag überhaupt nicht geöffnet und trotzdem hat man mir die Tickets für diesen Tag verkauft. Ich habe um eine Rückerstattung gebeten da man nicht für etwas bezahlen kann was man nicht benutzen kann. Aber ich erhalte keine Rückmeldung und Antwort. Wirklich enttäuschend.
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ticket GO Tourism
Hallo, vielen Dank, dass Sie Ihre Erfahrung mit uns geteilt haben.
Es tut uns sehr leid für die geschilderte Situation. Nach einer gründlichen Überprüfung konnten wir den von Ihnen erwähnten Kontakt nicht identifizieren, und da uns weder Ihr Name noch Ihre Buchungsnummer in der Bewertung vorliegen, war es uns nicht möglich, Ihren Fall zuzuordnen.
Bitte kontaktieren Sie uns unter info@ticketgotourism.com
und geben Sie dabei Ihren Namen sowie Ihre Buchungsnummer an, damit wir Ihren Fall prüfen und mit höchster Priorität bearbeiten können, um Ihnen schnellstmöglich eine Lösung anzubieten.
Absolutely breathtaking
Absolutely breathtaking. Rafael's tomb was an emotional moment for me but the whole visit is just wow!
11. maj 2026
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Besvarelse fra Ticket GO Tourism
Hello Kelly, thank you for sharing your experience.
We’re glad to hear that your visit was so special and that you experienced such an emotional moment. It truly is a unique place that leaves a lasting impression.
Pantheon tickets
Would not bother with this ticket provider. Tickets are almost double the price of tickets on the door. They also do not guarantee entry I had to purchase more.
11. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ticket GO Tourism
Hello Leo, thank you for sharing your experience.
We regret the situation you described and understand your frustration regarding the price and access.
The total amount includes not only the ticket itself, but also our intermediary services, as well as a fully personalized customer support service available both before and after the booking.
Regarding access, in some cases entry may be subject to availability or final validation by the attraction. When we are unable to fulfill a booking due to lack of availability, we proceed with a full refund of the amount paid.
If you have not received it, please contact us at info@ticketgotourism.com
so we can review your case and handle it with the highest priority to resolve it as soon as possible.
We appreciate your feedback, as it helps us continue improving our processes and customer experience.
Comprar las entradas por internet
Comprar las entradas por internet, nos ha salvado de hacer una fila para entrar realmente larga, es una de los lugares más increíbles de roma!
10. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ticket GO Tourism
Hola Oscar, gracias por compartir tu experiencia.
Nos alegra saber que la compra online te permitió evitar largas colas y disfrutar de la visita.
Nos esforzamos cada día por ofrecer el mejor servicio y el mejor producto, con el objetivo de hacer la experiencia de nuestros clientes más cómoda, sencilla y agradable.
Esperamos poder verte de nuevo muy pronto en TicketGo.
Tutto perfetto per la visita alla Torre di Pisa
Ottima esperienza nell'acquisto dei biglietti cumulativi per Piazza dei Miracoli, con la Torre di Pisa. Il sito è semplice da usare, prenotazione veloce ed ho ricevuto i biglietti per email pochi istanti dopo senza problemi. Poi visitare la Torre di Pisa è stata un'esperienza davvero bellissima, lascia senza parole. Salire in cima è stato emozionante, con una splendida vista sulla città.
Esperienza positiva dall'inizio alla fine, consiglio assolutamente!
25. april 2026
Uopfordret anmeldelse
Besvarelse fra Ticket GO Tourism
Ciao Giulia, grazie per aver condiviso la tua esperienza.
Siamo felici di sapere che tutto il processo di acquisto è stato semplice e veloce e che hai potuto vivere un’esperienza così completa alla Torre di Pisa. È davvero un luogo unico che lascia senza parole.
Ci impegniamo ogni giorno per offrire il miglior servizio e un’esperienza di acquisto semplice ed efficiente, quindi commenti come il tuo sono molto importanti per noi.
Speriamo di rivederti molto presto su TicketGo.
Fue facil el tramite pero aun no he…
Fue facil el tramite pero aun no he recibido los tickets
9. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ticket GO Tourism
Hola Eduardo, gracias por compartir tu experiencia.
Nos alegra saber que el proceso de compra fue sencillo. Sentimos que aún no hayas recibido tus entradas y entendemos la preocupación que esto puede generar.
En periodos de mayor afluencia, el envío de los tickets puede tardar un poco más de lo habitual. No obstante, nos esforzamos cada día para que nuestros clientes los reciban a la mayor brevedad posible y, en cualquier caso, siempre con suficiente antelación antes de la visita.
Si aún no los has recibido, por favor contáctanos en info@ticketgotourism.com
indicando tu número de reserva, y daremos prioridad a tu caso para ayudarte lo antes posible.
Dommage que les frais soient de 6 euros…
Dommage que les frais soient de 6 euros pour un billet initialement à 29 euros.. et cela n'est pas annoncé...c'est tres malhonnête.
8. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ticket GO Tourism
Bonjour Francois, merci d’avoir partagé votre expérience.
Nous sommes désolés pour la perception liée aux frais supplémentaires. Nous comprenons votre inquiétude et regrettons toute confusion que cela a pu engendrer.
Le montant total inclut non seulement le billet, mais aussi nos services d’intermédiation, comprenant la gestion de la réservation ainsi qu’un service client personnalisé avant et après l’achat. Dans tous les cas, nous prenons votre commentaire comme une opportunité d’améliorer la clarté des informations affichées lors du processus de réservation.
Nous vous remercions pour votre retour, qui nous aide à améliorer continuellement nos processus et l’expérience de nos clients.
It was amazing
It was amazing. As an Italian, I’m really proud of the Uffizi Gallery. The indications are clear, and the spacing and arrangement of the artworks allow visitors to flow naturally from one room to the next. Services are good, maybe just a bit pricey (Bar services and Souvenir Store).
9. maj 2026
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Besvarelse fra Ticket GO Tourism
Hello Norberto, thank you for sharing your experience.
We’re glad to hear that you enjoyed your visit and appreciated the organization and flow of the gallery. It truly is an exceptional place.
Wonderful and magestic!!can only…
Wonderful and magestic!!can only understand this if you see it.
8. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ticket GO Tourism
Hello Francesca, thank you for sharing your experience.
We’re glad to hear that you found the visit so wonderful and majestic. It truly is something you can only fully appreciate in person.
Maravillosa experiencia
Maravillosa experiencia, un lugar muy hermoso, con mucha variedad de flores, paisaje de la ciudad de Barcelona muy bonito con la impresionante vista de la Basílica de la Sagrada Familia, La casa museo de Gaudi. Imperdible de visitar.
8. maj 2026
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Besvarelse fra Ticket GO Tourism
Hola José, gracias por compartir tu experiencia.
Nos alegra saber que disfrutaste de una visita tan especial y de las vistas únicas de Barcelona. Sin duda, es un lugar imprescindible.
Esperamos poder verte de nuevo muy pronto en TicketGo.
Opere meravigliose
Opere meravigliose. Sistema di prenotazione molto efficiente.
8. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ticket GO Tourism
Ciao Annamaria, grazie per aver condiviso la tua esperienza.
Siamo felici di sapere che hai apprezzato le opere e che il sistema di prenotazione ti è sembrato efficiente. Ci impegniamo ogni giorno per offrire la migliore esperienza possibile, quindi commenti come il tuo sono molto importanti per noi.
Don't use it
Don't use it! For park güell in Barcelona they charged 10€ more (28 instead of 18 of the official website) and also sold us tickets for a completely different time than we booked. We thankfully could still use them but had to replan our whole day.
3. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ticket GO Tourism
Hello, thank you for sharing your experience.
We regret the situation you described and understand your frustration regarding both the price and the assigned time.
The total amount includes not only the ticket itself but also our intermediary services, which cover booking management and customer support before and after the purchase.
Regarding the timing, we will immediately review what happened, as our goal is to ensure that the information shown during the booking process is always clear and accurate.
We appreciate your feedback, as it helps us continue improving our processes and customer experience.
SEM INGRESSO, MASCOM DEVOLUÇÃO DO DINHEIRO
Fiz a compra para ingressos do Palácio de Versalles para o dia 15/04/2026, às 13:30hs. Recebi e-mail às 17:43hs do mesmo dia da compra, com a confirmação de reserva, onde entendi estar tudo certo com minha compra. Às 17:51 recebo outro e-mail dizendo não ter mais disponibilidade de bilhetes para o horário agendado e dando opção de reagendar a visita. Só vi o segundo e-mail no dia da visita, já em Versalles. Respondi que não teria como reagendar, por já ter outras coisas agendadas para o mesmo dia. Solicitei o estorno do valor pago. Não fizeram o estorno e nem me deram resposta ao e-mail.
O detalhe que, quando pesquisei no google, fiz a pesquisa por "site oficial do Palácio de Versalles" e este foi o primeiro da lista.
Após minha avaliação neste site, a empresa fez o estorno total do valor que foi pago.
Desta forma, considero que seja um site confiável.
12. april 2026
Uopfordret anmeldelse
Besvarelse fra Ticket GO Tourism
Olá, Roberto, obrigado pelo seu comentário.
Lamentamos pelos transtornos causados e entendemos a sua frustração com o ocorrido na sua reserva para o Palácio de Versalhes.
Em alguns casos, a disponibilidade dos ingressos depende diretamente da própria atração, podendo haver atualizações após a solicitação inicial. Assim que identificamos a indisponibilidade, enviamos uma comunicação oferecendo alternativas de alteração de data ou horário para que a experiência pudesse ser mantida.
Conforme indicado, caso nenhuma das opções propostas atenda às necessidades do cliente, nosso procedimento é realizar o reembolso correspondente com a maior brevidade possível. Nesse sentido, informamos que o seu caso já foi tratado com prioridade e o reembolso correspondente foi realizado. Pedimos desculpas pela demora na gestão.
O valor será refletido em um prazo de 5 a 7 dias úteis, utilizando o mesmo método de pagamento utilizado no momento da compra.
Gostaríamos de reforçar que operamos sempre com total transparência. Em nosso site e nas condições de compra está especificado que atuamos como intermediários na venda de ingressos oficiais, e não como o site oficial da atração.
Agradecemos o seu comentário, pois ele nos ajuda a continuar melhorando nossos processos e a experiência dos nossos clientes.
Great collection, but why is everything monetised?
The collection is wonderful,but the legends should carry more explanation. It would be helpful for visitors if there are details about everything that is represented in every display.
Everything does not have to be monetised. Why should only those visitors who pay extra for audio guides learn details? Since all visitors are paying to enter, the museum should ensure a learning experience for everyone.
The very purpose of museums is to help people appreciate art, history, and it's importance. If it is all hidden behind payment, the museum can grow rich but fails to serve its primary public purpose.
6. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ticket GO Tourism
Hello Prabhat, thank you for your review.
We are glad to hear that you enjoyed the collection, and we greatly value your reflection. Comments like yours help us continue improving and enriching the experience for all visitors at tourist attractions.
The museum is amazing
The museum is amazing, but i had bought a ticket on the official website and apparently it wasn’t the right one because im not european so they made me buy another one there on the spot. The website should be clear about the tickets for each visitor
6. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ticket GO Tourism
Hello Victoria, thank you for sharing your experience.
We’re glad to hear that you enjoyed the museum, although we sincerely regret the inconvenience caused when selecting your ticket. We understand how frustrating this situation can be.
We would like to mention that during the purchase process, additional information is provided alongside each ticket type to help identify which one is appropriate for each visitor. Nevertheless, we appreciate your comment and take it as an opportunity to further improve the clarity and accessibility of this information.
Thank you very much for your feedback, and we hope to offer you an even better experience in the future.
Easy to book online and avoid the long…
Easy to book online and avoid the long queues for tickets at the site. Tickets emailed in minutes and scanning in to the building was quick. Remember to bring id.
5. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ticket GO Tourism
Hello Jason. Thank you for sharing your experience.
We’re glad to hear that the booking process was simple and that you were able to access quickly and without waiting. We work every day to provide an efficient and high-quality service, and we greatly appreciate comments like yours.
Your recommendation can also be very helpful for other visitors when planning their visit.
We look forward to welcoming you again very soon at TicketGo.
Besvarelse fra Ticket GO Tourism
Hello Cédric. Thank you for sharing your experience.
We’re glad to hear that you found the visit interesting and that you were able to enjoy a good overview of the history of the Pantheon. Comments like yours are very helpful for other visitors.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.