I have sent an email, sent a SMS message called and got no response. Im interested in doing the kinesiology body taping course and needed some information. Poor costumer service
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Thysol were let down by Royal Mail whose tracker showed the item had been dispatched but no more. So presumably lost in a sorting office. Thysol sent a replacement immediately when I contacted them.... Se mere
Brilliant, excellent products, well priced, informative and easy site to use, well packaged, arrived on time, what else could anyone want! Well impressed with this company. Thanks to all the staff for... Se mere
Virksomheden har svaret
Very prompt delivery. Ordered as an equine massager. Comfortable to hold , lightweight with range of heads, good quality and value for money. Is quiet and although there are a range of speeds, vibrati... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
THYSOL UK (Part of THYSOL Group) is both supplier and manufacturer of several brands such as CureTape®- Europe's no 1 Kinesiotape, VetkinTape®- Kinesiotape for equine & canine purposes and FASCIQ® - the best fascia release products out there!
Kontaktoplysninger
The Ghyll, Pevensey Road, RH13 9XZ, Southwater, Storbritannien
- 01403 613093
- info@thysol.co.uk
- thysol.co.uk
4,2
God
155 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Rectified order
I originally ordered 4 boxes of vetkin tape and only received 2. I sent an email with photo evidence and my issue straight away which was missed.
I have since received emails from Matthew with an apology and my order has been rectified. This was done quickly and sincerely. Thank you
24. juni 2024
Besvarelse fra THYSOL UK
Thank you Amanda, mistakes can happen and we're happy we were able to sort it our for you.
Quality product
I used this to support my knee and also for my dog's elbow dysplasia. Easy to apply, good quality, reasonably priced, quick delivery; comfortable to wear; very happy to use this product and recommend.
29. maj 2024
Besvarelse fra THYSOL UK
We hope to see you back again soon!
Never received my parcel and never…
Never received my parcel and never received any refund, despite contacting the company.
Avoid at all costs!
26. marts 2024
Besvarelse fra THYSOL UK
Hello Sibylle, When we send out orders, all customers receive updates to track their delivery. We discussed this in our email reply to you. Royal Mail tried delivering your package twice, but no one was there to receive it.
As I mentioned before, you still have the option to schedule a redelivery following the instructions provided in the tracking details to ensure the package reaches you. While the parcel remains with Royal Mail and can still be delivered, we won't issue a refund. However, once it's returned to us, we'll proceed with the refund process.
We're disappointed that instead of arranging a simple redelivery, you chose to leave us a 1-star review. This step wouldn't have been necessary had you followed Royal Mail's instructions. As you can read in many of our reviews, our customers are quite satisfied with the customer service that we offer.
Nothing too much trouble.
Nothing too much trouble and extremely knowledgeable and helpful on the phone.
Thank you for your help.
22. februar 2024
Besvarelse fra THYSOL UK
We're always happy to help! Thank you for taking the time to share your opinion.
Besvarelse fra THYSOL UK
Thank you! Best of luck with your cups!
Besvarelse fra THYSOL UK
Hi Iuliana, could you please email us directly at info@thysol.co.uk with more details including photos? We want to learn more about the issue of getting red skin after application, as there could be various reasons for it, such as excessive stretching. Thank you.
Besvarelse fra THYSOL UK
Very glad to hear!
The package arrived on the day expected
3. februar 2024
Besvarelse fra THYSOL UK
Great! Hope you enjoy our Gentle tape!
Amazing customer service
Amazing customer service! Very quick response and extremely helpful
23. januar 2024
Besvarelse fra THYSOL UK
Very happy to be able to assist you, we hope you will be back :-)
Purchase was delivered speedily and the…
Purchase was delivered speedily and the product is high quality
13. december 2023
Besvarelse fra THYSOL UK
Good luck with the bands!
Went on there website to buy the tapes…
Went on there website to buy the tapes for finger tapping. And came across so many little gems. Shipping was really straight forward and the delivery was super fast. Great company!!
13. december 2023
Besvarelse fra THYSOL UK
Wow! Thanks a lot for your kind words. We hope to see you back soon.
Besvarelse fra THYSOL UK
Good to hear, we hope you will continue to use CureTape in the future.
Besvarelse fra THYSOL UK
Great to hear you are happy with the use of our CureTape Beauty!
Just started using but can already see…
Just started using but can already see some improvement on my forehead
28. november 2023
Besvarelse fra THYSOL UK
That's the results we aim for!
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