9Marshal Jones was very helpful, attentive, patient and professional, to my call, and is doing his best to look into this matter, so it can be resolved. In the last 7 days he was the only one t... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Marshall was WONDERFUL!!! He listened carefully to my issue, asked appropriate questions and fully resolved my problem. It was a problem that I had spent a great deal of time over 2 days trying to sol... Se mere
Marshall Jones assisted my Mom with the details of a ?Service Animal which was not shown on the return leg of a Round Trip. He clearly communicated, offered options, and at the end resolved the issue... Se mere
Having trouble getting back a review talked to many reps today Ai as well hotel that I booked with finally talked to a gentleman named Brandon an he transfered me to a supervisor who's name was Rocky.... Se mere
Kontaktoplysninger
24 Market Square, HP1 1ER UK, Hemel Hempstead, Storbritannien
- +020-3872-5000
- customerservices@thetravelmakers.com
- thetravelmakers.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 80 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Best CSR -Thomson
It was pleasure talking to Thomson
He was polite and listened to me so I can address my issue.
rick was amazing person he gave us…
rick was amazing person he gave us excellent customer service experience. he gave us call even we were not able to reach them for our concerns.
Making things easy for the blind
Rick was very helpful, I was hung up on 8 times, once I told him that he said I'm sorry that happen. He handled everything, he listen and didn't act like he didn't want to help, please keep him around for people like me, I am blind in one eye and losing my sight in the other I didn't tell Rick that,, I was almost in tears because everyone hung up on me I can't see what I'm writing most of the time so it hard I just losed my sight a year ago so this is all new for me,, he just made my day and give all the information I needed .
Rocky was very helpful
Joe was fantastic person to speak with.
Room Cancellation
Easton was so great! Thank you for working with me for cancellation. People got Easton if you want things sone right.
Easton is very helpful
It was a good and useful experience…
It was a good and useful experience talking to Rovin. I don’t give a 5 because it took long time to go to the process. Thank you
Great customer service by Ayra.
Great customer service by Ayra.
She was very helpful and professional in helping me get my issue resolved with no issue. Great customer service by her
Rocky was very helpful and answered…
Rocky was very helpful and answered all of my questions.
Veronica has helped me so much and very…
Veronica has helped me so much and very friendly!!
Joe was very helpful and helped me with…
Joe was very helpful and helped me with my mistake I made booking the dates. I couldn’t be anymore grateful
The agent,Rose
The agent,Rose, worked diligently to refund our room rental! She was the third agent who I spoke with and she was the one that went above and beyond. Thank you Rose!!
Sincerely,
Sally
Not sure how it was going to go...
I had some trouble in that I was disconnected 2 times before I got an agent that was able to stay with me. His name was Carter Smith and he was very knowledgible. He was able to solve my issue and see my reservations, and tell me what I had to do to see them as well. It was a pleasure speaking with him. Great customer service.
Gracias a Octavio Garcia por su…
Gracias a Octavio Garcia por su excelente servicio
I worked with Rose at Booking.com and…
I worked with Rose at Booking.com and she was excellent and went above and beyond to help me. Thank you. This is why I always make reservations through Booking.com. Vincent Barbuto.
Grateful to Rose
What was an extreme stressful experience in my flight reservation due to booking error on my part, Rose came to the rescue and diligently worked with me for several days to rectify the situation and now I am able to sit back and count our days down to a hopeful wonderful trip to Italy. Thank you so much Rose for your professionalism, your extreme patience. and your expertise at your craft. Also kudos shout out to Thomas as well.....Bless you, Bless you, Bless you
I am a director of a university and I…
I am a director of a university and I fly out to Chicago next week for an event, and was thinking of those dates instead of my trip to Atlanta this weekend. And Mr. Irving made all of this possible by waving the fee for the reset of dates. I would have had to call the University for their information and then I would not have been capable of calling back Mr. Irving. Instead Mr. Irving called me and what he told me made my day.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








