9Marshal Jones was very helpful, attentive, patient and professional, to my call, and is doing his best to look into this matter, so it can be resolved. In the last 7 days he was the only one t... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very kind, very patient, able to understand everything. What one asked for was very communicative. And above all, sociable and kind. Tnk nora
Marshall was WONDERFUL!!! He listened carefully to my issue, asked appropriate questions and fully resolved my problem. It was a problem that I had spent a great deal of time over 2 days trying to sol... Se mere
Marshall Jones assisted my Mom with the details of a ?Service Animal which was not shown on the return leg of a Round Trip. He clearly communicated, offered options, and at the end resolved the issue... Se mere
Kontaktoplysninger
24 Market Square, HP1 1ER UK, Hemel Hempstead, Storbritannien
- +020-3872-5000
- customerservices@thetravelmakers.com
- thetravelmakers.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 80 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Awesome Customer Service from Hazel
Hazel spent over an hour assisting me with a change in my flight from Toronto to LAX for 6 July.
She went out of her way to provide excellent customer service and was able to action all seat, baggage and flight requests and find the best and most cost effective solutions for me.
A big thank you. Hazel is awesome.
Very good costumbres service help by…
Very good costumbres service help by Olga Fía she. Is very good
Aiden was amazing and very helpful
Aiden was amazing and very helpful
Rodney in NY was able to cancel one of…
Rodney in NY was able to cancel one of my reservation with refund of $355.12 that will be deposit to the card that made payment it will take 5-7day. I’m happy :)
Veronica went above and beyond to help…
Veronica went above and beyond to help me get things straightened out. She answered all my questions and I had a lot. She looked things up for me and kept me calm when I was freaking out. She's a gem. 10+
Logan was exceptional helping me fully understand the specific policies to cancel or change dates for my upcoming flight . There was alot of details to understand and he was extremely patient and tho
Logan was exceptional helping me for an hour trying to best understand my travel flight arrangements. Super super helpful and patient . Thank you so much Logan !😊
Aiden and Ayra did incredible job…
Aiden and Ayra did incredible job booking our flight with pets thank you both very much
Your customer service representative…
Your customer service representative Ayra is the best ever so much patience and effort to do everything right she is amazing
Wow custormer service is the BEST
I had unexpected complications with the dates of our visit to the Palm Springs area. Hazel was absolutely wonderful. She patient and kind and she was able to help. I appreciate her so much.
flight confirmation
I spoke with Mr. Thompson for a airline reservation. It was very helpful and excellent exirprence.
Robin was amazing
Robin was amazing. I was having problems for a day and half and getting redirected non stop and right when I was about to give up he was able to help me. Was very informative and helpful I can’t thank him enough for his service.
I called for assistance with retrieving…
I called for assistance with retrieving receipts from a flight last month. Martin was great and was able to help me with my everything I needed. Thanks Martin continue to provide great service.
Great Service!
Thomson was knowledgeable, courteous and very helpful in booking me on another flight after I had missed my other flight.
Martín González es un excelente agente
Martín González es un excelente agente, muy amable y colaborador gracias
Ken was wonderful and very patient with…
Ken was wonderful and very patient with me. He was really helpful.
ROBIN SMITH was so helpful to me. Thank you very much
ROBIN SMITH was so helpful.
The hotel is very dirty place
The hotel is very dirty place. It’s out dated. The rooms had holes and had very old smells. Mr. Rocky was helpful to get things in the right direction. Thanks
Robin Smiks
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








