Elodie at Top Villas was extremely helpful from my first contact right through to booking. Nothing was too much trouble for her. I gave her a list of requirements and she came back to me straight awa... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Top Villas was great to work with. However the one problem I found was the cleaners don't pay much attention to some details when cleaning. We booked through Top Villas for Windsor Hills resort i... Se mere
Virksomheden har svaret
Its a great site to see what is available in a specific city or area. Once I found a community resort I liked, I couldn't just look at available units in that community. Then once I found one but ke... Se mere
Virksomheden har svaret
I had a really positive experience with Top Villas once again. Leeza Medinilla was super patient and efficient helping us finding the best deals. We were able to call her to ask specific quest... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Top Villas
Skrevet af virksomheden
WHY BOOK WITH US?
ORLANDO RENTALS
CARIBBEAN RENTALS
TRAVEL EXTRAS
CONTACT US
Top Villas offers more than 10,000 luxury villas, townhouses and condos in over 150 sought-after destinations worldwide. From villas in Orlando near Disney World and Universal Studios, to beachside homes in the Caribbean, we have vacation homes suitable for everyone. Whether you're traveling as a couple, with family, or as a large group, we have a villa for you.
Providing the best possible service is at the heart of everything we do. Our mission is to give our guests ‘Your dream vacation, the way you want it’. Our Travel Planners are available to help you find the perfect villa for your vacation, and to help you tailor your stay with private chefs, car hire, attraction tickets and any other service our guests may require.
Your dream vacation, the way you want it
Skrevet af virksomheden
- Personal
- Travel Planners to help you throughout your stay
- Choice
- Giving you the world’s best homes and destinations in trending hot spots
- Confidence
- Excellence as standard giving you what you deserve at every stay
Kontaktoplysninger
205 Town Center Boulevard, FL 33896, Orlando, USA
- 1-407-495-2595
- customer.feedback@thetopvillas.com
- thetopvillas.com
4,5
Fremragende
2 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy website very clear and plenty of…
Easy website very clear and plenty of information on each villa.
29. april 2026
Booking Experience
Booking Experience
Immediate response. Courteous and knowledgeable about the booking.
30. april 2026
Besvarelse fra Top Villas
Dear Lillie,
Thank you for your kind words, we truly appreciate them.
We’re really glad to hear that you found our team courteous and knowledgeable throughout your booking. We always aim to make the process as smooth as possible and it’s great to know that came across!
We look forward to welcoming you on vacation with us soon.
Kind regards,
Rachel
Top Villas
Besvarelse fra Top Villas
Dear Victor,
Thank you for your kind words!
I’m glad you found the process smooth and professional.
We hope to welcome you back on vacation with us again soon!
Kind regards,
Rachel
Top Villas
Excellent customer service
Elodie at Top Villas was extremely helpful from my first contact right through to booking. Nothing was too much trouble for her. I gave her a list of requirements and she came back to me straight away with a list of different villas. Nothing was too much trouble for her and she responded to emails in quick time. Very, polite cheerful person . The booking process was really easy and confirmation was immediate.
28. april 2026
Besvarelse fra Top Villas
Dear Alison,
Thank you so much for your kind words! We’re delighted to hear that Elodie provided such a helpful service throughout your booking journey. It’s great to know she was able to make the whole process smooth and stress-free!
We’ll be sure to pass on your lovely feedback to her, she’ll be thrilled to hear it. We truly appreciate you taking the time to share your experience and look forward to welcoming you on vacation with us soon!
Kind regards,
Rachel
Top Villas
Top Villas was great to work with.
Top Villas was great to work with.
However the one problem I found was the cleaners don't pay much attention to some details when cleaning. We booked through Top Villas for Windsor Hills resort in Kissimmee. I love the staff at Top Villas. We had an issue with our lock box and door code and the lady I dealt with at Top Villas was immediately on the problem. And got it fixed right away. Booking with them was also pretty simple and I paid over time. This made our experience so much better and less stressful. I just wish they had more places to book in. Like New Hampshire, Virginia. Places like that.
Thank you Top Villas
For our memorable vacation
11. april 2026
Uopfordret anmeldelse
Besvarelse fra Top Villas
Dear Tina,
Thank you so much for your kind words about your experience with Top Villas, we’re really glad to hear that our team were helpful in making your booking process smooth and stress-free.
We also truly appreciate your feedback regarding the cleaning standards at the property in Windsor Hills. We’ll be sure to share your comments with the local management team so they can improve going forward.
It’s great to hear that our flexible payment options were useful and thank you for your suggestions on new destinations like New Hampshire and Virginia. We’re always looking to expand our portfolio, so we’ll definitely take that on board.
We hope to welcome you back on vacation with us again soon!
Kind regards,
Rachel
Top Villas
Very transparent worked with me every…
Very transparent worked with me every step of the way I luv it 💯
25. april 2026
Uopfordret anmeldelse
Besvarelse fra Top Villas
Good morning,
Thank you so much for your kind words!
It really means a lot that you felt supported and informed throughout the whole process. We’re all about keeping things clear and working together every step of the way!
If you need any further assistance, please let us know.
Kind regards,
Rachel
Top Villas
Swift
Swift, easy process booking an upscale property for our future travel in October.
Quick response
21. april 2026
Besvarelse fra Top Villas
Dear Sharon,
Thank you for your kind feedback!
We’re pleased to hear you found the booking process straightforward and that our team was able to respond quickly.
We hope you have a wonderful stay in October and do let us know if you need any further assistance before your trip.
Kind regards,
Rachel
Top Villas
The process was easy
The process was easy. Thankful to the people who reached out to help once they knew I may be interested in booking one of the villas. The villas and the places were mind blowing. They really took the time to find the best.
23. april 2026
Besvarelse fra Top Villas
Good morning,
Thank you for your wonderful feedback.
We’re delighted to hear that the process was easy and that our team was able to assist you in finding the right villa options. It’s great to know the properties and locations exceeded your expectations, and we truly appreciate your recognition of the care taken in selecting them for you.
We look forward to welcoming you on vacation with us soon and do let us know if you need any further assistance in the meantime!
Kind regards,
Rachel
Top Villas
Besvarelse fra Top Villas
Dear John,
Thank you for your kind words! We really appreciate your feedback and are glad you had a positive experience with our team.
We look forward to welcoming you on vacation with us soon!
Kind regards,
Rachel
Top Villas
Jean was very helpful with entire…
Jean was very helpful with entire booking experience.
22. april 2026
Besvarelse fra Top Villas
Dear Beth,
Thank you for your feedback! We’re so pleased to hear that Jean was very helpful throughout your booking experience.
We’ll be sure to pass along your kind words—he'll really appreciate them!
Kind regards,
Rachel
Top Villas
Besvarelse fra Top Villas
Dear Daisy,
Thank you so much for your kind words!
It was a pleasure helping and I’m really glad we found the right home for you.
We look forward to welcoming you on vacation with us soon!
Kind regards,
Rachel
Top Villas
Besvarelse fra Top Villas
Dear Kristina,
Thank you for your kind feedback!
We look forward to welcoming you on vacation with us soon!
Kind regards,
Rachel
Top Villas
Besvarelse fra Top Villas
Dear Lazaro,
Thank you for your feedback!
We’re really glad to hear you found the website easy to use and intuitive to navigate.
We look forward to welcoming you on vacation with us soon!
Kind regards,
Rachel
Top Villas
Staff highlight - Kedesh!
Kedesh Frederick was extremely helpful in securing our large family a wonderful home for a week in Florida. His communication and professionalism were both top notch! Would rent from him again because of his promtness and eagerness to assist in every way.
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Top Villas
Dear Angie,
Thank you so much for your thoughtful review!
We’re delighted to hear that Kedesh provided such helpful and professional service while securing the perfect home for your family.
We truly appreciate your kind words and look forward to assisting you again in the future!
Kind regards,
Rachel
Top Villas
Stephanie is very professional and…
Stephanie is very professional and helpful . Thank you
15. april 2026
Besvarelse fra Top Villas
Dear Hans,
Thank you for your kind feedback.
We’re delighted to hear that Stephanie was able to provide a professional, helpful experience for you. We’ll be sure to pass along your feedback to her, as she’ll really appreciate it!
We look forward to welcoming you on vacation with us again soon!
Kind regards,
Rachel
Top Villas
DO NOT trust
DO NOT trust this company for any help once the reservation is made. We had so many issues with our house and not ONE was fixed or serviced. They were quick to take care of the reservation and the money for all the extras we paid for, but not to refund or fix when there were issues. Garbage was not picked up for our extra fees, The pool gate was a bust, pool heat was not turned on even though we paid for it... There were lots of apologies and many emails, but nothing that we reported was helped. VERY frustrating and upsetting.
5. april 2026
Uopfordret anmeldelse
Besvarelse fra Top Villas
Good morning,
Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet expectations.
We understand how disappointing it can be when aspects of a trip don’t go as planned and I offer my sincere apologies for this. To help us look into this further, could you please provide your booking reference? Once we have those details, we’ll be able to investigate your case more closely and hopefully resolve these concerns to your satisfaction.
We appreciate you bringing this to our attention and look forward to hearing from you soon.
Kind regards,
Rachel
Top Villas
Besvarelse fra Top Villas
Dear Raylette,
Thank you for your kind feedback!
We truly appreciate it and we look forward to welcoming you on vacation with us soon.
Kind regards,
Rachel
Top Villas
One stop shop for my family of 6
One stop shop for my family of 6! When I say early bird gets the worm I mean it!! Vacay 2027 taken care of no stress on me!
8. april 2026
Besvarelse fra Top Villas
Dear Karlena,
Thank you for your kind review. We’re delighted to hear that we could provide a stress-free planning experience for you and your family.
We truly appreciate your trust in us and look forward to welcoming you on vacation with us soon!
Kind regards,
Rachel
Top Villas
The process was straightforward and…
The process was straightforward and convenient. I received a follow-up phone call to see if I needed any assistance with my booking. I appreciate how easy everything is. I’ve been booking with Top Villas for years, and I truly love their service from start to finish.
6. april 2026
Besvarelse fra Top Villas
Dear Theresa,
Thank you for your kind words and for booking with us over the years!
We’re so pleased to hear you found the process straightforward and that our follow-up support was helpful. Providing a smooth experience from start to finish is what we aim for, so it’s great to know we’re delivering!
We truly appreciate your continued trust and look forward to assisting you with many more stays ahead.
Kind regards,
Rachel
Top Villas
Reunion Resort Staff
Naomi, Stephany and every single staff person I’ve talked to including the ones from London have been AMAZING!! Such great customer service. I haven’t even been to our resort yet and it has been such a pleasure working with such folks. If the house and stay are as great as these people are, then we’re in good hands! Thanks
4. april 2026
Besvarelse fra Top Villas
Good morning,
Thank you so much for your kind words!
We’re absolutely delighted to hear that Naomi, Stephany and the rest of our team have made such a positive impression. Providing exceptional service from the very first interaction is something we truly strive for, so your feedback means a lot to us.
If there’s anything else we can assist with before your arrival, please don’t hesitate to reach out. We look forward to welcoming you soon!
Kind regards,
Rachel
Top Villas
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