There is always a great selection of different types of rum to choose from. In addition, the service and delivery has always been excellent. If you like rum, you will like The Rum Company!
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Se, hvad kunderne siger
Only been doing the subscription for two months but thoroughly loving the surprise package that drops through the letterbox so far. As an avid rum lover I was half expecting to receive items I already... Se mere
Virksomheden har svaret
Great selection of Rum, Beckfords cacao and coffe a must if not tried. Looking forward to Lugger spiced rum, it is a gift but look forward to the feedback 😀
It's not often that I end up writing a positive review when something's gone wrong - but also a sign the rum company customer service is really 10/10. I ordered a bottle of rum for a Christmas pr... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
A dedicated online rum shop selling premium independent, rums from all over the UK. An easy-to-use, one-stop shop for everything rum, providing helpful taste notes, mixer recommendations and cocktail recipes along the way.
Kontaktoplysninger
Unit 11, Sham Farm,, TN39JA, Tunbridge Wells, Storbritannien
- 07841753425
- info@therum.company
- therum.company
4,7
Fremragende
178 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Tasty
Tasty! I was gifted 2 different rums and both are delicious. Well packaged, personal and above all else, tasty! It was great to receive 2 I hadn’t tried before.
Top service!
11. august 2023
Uopfordret anmeldelse
Besvarelse fra The Rum Company
Hi Ryan! Thanks for taking the time to review our subscription boxes! We’re glad you enjoyed them and there are more on the way! Tom
Bought gift set for a colleague
Bought gift set for a colleague, constantly informed about where it was in the process, arrived on time.
Top quality product, would recommend them and use them again
13. september 2022
Uopfordret anmeldelse
Incredible customer service
Incredible customer service from The Rum Company!
I had previously bought a bottle of Beckford’s rum which turned out to be the wrong flavour with a different label, I emailed customer service and spoke to Ed, who was apologetic and offered to replace the bottle free of charge. I did not expect this to be sorted so quickly and not only that, it has been delivered personally by them all within a matter of days! I will definitely be buying from The Rum Company again.
10. september 2022
Uopfordret anmeldelse
Superb service
Superb service especially over the Christmas period.
I had a panic over the weekend as I’d forgotten a gift for my brother in law, thankfully The Rum Company saved the day.
The parcel was expected to arrive Wednesday but DPD had delayed delivery. I contacted The Rum Company who promptly arrived (on Christmas Eve Eve!) and the parcel was delivered the next day. The presentation box is lovely and information you get with the rum is a great addition.
24. december 2021
Uopfordret anmeldelse
Besvarelse fra The Rum Company
We are glad you liked your gift set and that it got you you just in time! Thanks for shopping with us! Tom & Ed
Excellent customer services
Excellent customer services. I had my order damaged and disposed of by DPD, I notified Rum Company and received a reply almost immediately! The issue was dealt with and replacement order sent out with in hours of my initial notification. Extremely professional company that values their customers.
17. november 2021
Uopfordret anmeldelse
Besvarelse fra The Rum Company
Thanks for your kind words and we are pleased we manages to resolve the issue quickly for you. Tom
Rum joy
What a joy to receive these bottles of mango and pineapple flavoured rum. This club is ideal as you get to sample different types of rum and decide if you like it before purchasing the full sized bottle. Worth the membership fee. I'm going to enjoy receiving more samples.
4. juni 2021
Uopfordret anmeldelse
Besvarelse fra The Rum Company
Thanks for joining our Rum Club subscription! Glad you are enjoying it! Tom & Ed
Have encourage my people to join Rum…
Have encourage my people to join Rum Co because I'm not sharing mine too delish keith(long!)Lynch
26. maj 2021
Uopfordret anmeldelse
Besvarelse fra The Rum Company
Haha, that is a great plan! Hope you're enjoying them each month! Tom & Ed
Better than supermarkets!!!!
Quality product. Great service. 100% recommend!!
27. april 2021
Uopfordret anmeldelse
Besvarelse fra The Rum Company
We are very happy to hear you enjoyed shopping with us! Cheers, Tom & Ed
Really great rums
Really great rums, delivered in a attractive and secure way. The little bottles are so dinky. I will be buying from this company again
28. marts 2021
Uopfordret anmeldelse
Will be back
Great selection of rums, Very quick delivery, packaging is excellent,
Great communication on messenger, Looking forward to my new miniatures selection
20. februar 2021
Uopfordret anmeldelse
Amazing Salford Rum from The Rum Company
Amazing Salford Rum, spicey and very nicey!
You don't have to be a connoisseur to appreciate this beautiful rum. Just pour, savour the fabulous fragrance and enjoy!
Packaged in its own snug protective air-jacket, it arrived in good time.
Will definitely order from The Rum Company again.
14. februar 2021
Uopfordret anmeldelse
Fast, Secure, Easy. A credit to rum!
Really speedy and easy service. Products are brilliant, packaging is secure. Couldn’t ask for more! I’ll be back for more!
6. februar 2021
Uopfordret anmeldelse
Excellent service
Ordered a special bottle of rum - kept informed about order and it arrived perfectly packaged within 3 days - excellent service 👍🥃
28. januar 2021
Uopfordret anmeldelse
Couldn't have had a better experience.
Couldn't have had a better experience.
Superb range of Rums that I have not seen elsewhere, delivered by hand the next day so I had them in time for New Year (luckily I lived relatively local). Unrivalled service!
4. januar 2021
Uopfordret anmeldelse
Yo ho ho and 4 miniature bottles of Xmas rum
Received the 4 miniatures in the post today! The packaging is very premium and the taste card for each rum is very unique. This will make a great present for my dad. Nice one Rum Company
20. december 2020
Uopfordret anmeldelse
Repeat order
Repeat order as the first one went down really well! Great change from the bottle of scotch I usually buy. Will get a tester set next for Valentine’s Day.❤️
14. december 2020
Uopfordret anmeldelse
Excellent Service
Excellent service, Fast Delivery and Safe Packaging. I loved the additional touch of little cards with more information on your chosen drink.
12. december 2020
Uopfordret anmeldelse
Great customer service
Great customer service, speedy delivery and great product. I order 6 of the taster sets for my team and I was really impressed with the quality and presentation of the items. Great packaging and presentation box, there were taste profile cards for each of the rums (including suggested mixers) and amazing rum too. Would definitely recommend.
9. december 2020
Uopfordret anmeldelse
Fast delivery & great packaging!!
I’m always sceptical about buying from ads on social media...I couldn’t be more wrong! I did not have to worry at all with The Rum Company! They are fantastic!! Such a large selection of rums you don't find on the shelf in tesco! Unique presents for my family with such nice packaging...almost didn’t wrap them up for Christmas. Will definitely be ordering again :)
9. december 2020
Uopfordret anmeldelse
Great gifts for family
7. december 2020
Uopfordret anmeldelse
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