There is always a great selection of different types of rum to choose from. In addition, the service and delivery has always been excellent. If you like rum, you will like The Rum Company!
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Se, hvad kunderne siger
Only been doing the subscription for two months but thoroughly loving the surprise package that drops through the letterbox so far. As an avid rum lover I was half expecting to receive items I already... Se mere
Virksomheden har svaret
Great selection of Rum, Beckfords cacao and coffe a must if not tried. Looking forward to Lugger spiced rum, it is a gift but look forward to the feedback 😀
It's not often that I end up writing a positive review when something's gone wrong - but also a sign the rum company customer service is really 10/10. I ordered a bottle of rum for a Christmas pr... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
A dedicated online rum shop selling premium independent, rums from all over the UK. An easy-to-use, one-stop shop for everything rum, providing helpful taste notes, mixer recommendations and cocktail recipes along the way.
Kontaktoplysninger
Unit 11, Sham Farm,, TN39JA, Tunbridge Wells, Storbritannien
- 07841753425
- info@therum.company
- therum.company
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service
No delayed with delivery. Items very well packaged. Excellent communication.
Fast delivery and great customer…
Fast delivery and great customer service.
Will definitely use again 🤘🤘
Excellent service
Excellent service, speedy delivery and packaged well. Not over priced either
Wonderful service and prompt delivery.
The service is very good I cannot rate the product as it was bought as a gift and I have not heard from my friend as to the taste, flavour etc. Will use The Rum Company again in the future.
Always great service
Always great service. Order arrives very quickly, comms v good. Can’t fault it.
Strange subscription model, currently in a month long wait from payment to receiving first box.
Got an email requesting a review before I've even received my subscription order...
Ordered on the 1st of the month and won't get my first order until around the 7th of the following month which is very bizarre
Spoke to somebody on live chat that explained that to me as it's unclear. Suggested that they'd be improving their system in the future... but launched the subscription model without being able to ship them out when initially ordered? Makes no sense.
My husband wants to try different rums so I've continued with the order and now I'm in the month long wait from paying for the subscriptions first month to actually receiving it... if I hadn't contacted them and changed the date of payment then I'd be making another payment before I received the first box!
The product may well be worth the wait but in my opinion, if it wasn't for my husband wanting to try different rums and the limited amount of legitimate alcohol subscriptions available, I wouldn't have paid up front for something that I wouldn't get for a month. I'd expect the payment to be taken on despatch or for the order to be shipped shortly after paying and then reoccurring on the same day each month.
We shall see how it goes!...
But leaving a review for people of the future that are also feeling a bit confused about the subscription model!

Besvarelse fra The Rum Company
Great selection of flavoured rums
Great selection of flavoured rums with tasting notes and other information, neatly displayed in a good quality box. The whole gift was presented well. Arrived on time and well packaged. Altogether a good purchase and I'm very happy with the product and its' contents.

Besvarelse fra The Rum Company

Besvarelse fra The Rum Company
good price
good price, like the light hearted descriptions of the rums and fast delivery

Besvarelse fra The Rum Company
Quality rums plus valued information…
Quality rums plus valued information that comes with the bottles, and such a great selection of spiced rum .

Besvarelse fra The Rum Company
Great sulphite free selection
Great sulphite free selection . Very helpful information when you have allergies. Easy ordering. Next day delivery option. Great service for presents! Impressive!

Besvarelse fra The Rum Company

Besvarelse fra The Rum Company
Norfolk Rum, no better Rum
Always a joy to see the Norfolk Rum stand at the local farmer's markets. My husband is a whiskey drinker and myself a gin lady but the dark spice rum is our go to Friday night drink. It's the best on the market, we even gifted to friends in the USA recently. I also very much enjoy the honey and vanilla rum, whilst my husband enjoys the Navy strength.
This Rum is amazing
This Rum is amazing , I’ve bought it on a few occasions.
The customer service is amazing ! Recently had a lost parcel and they were really quick at dealing with the issue and made sure I received my purchase .
Sure the rum is a little more expensive than your usual supermarket brands but it’s sooo worth it ! Delicious
The Caramel Rum is my favourite. we also bought the gift set which is really well presented and nice sizes of bottles , love the cards in there with infomation too
I can only agree with what one other…
I can only agree with what one other person has said, awful website no search function what so ever. Tried browsing on two different dates and nothing

Besvarelse fra The Rum Company
Easy to use
Easy to use, great service, run by a friendly bunch who love their rum! Will always be coming here first for future rum purchases!

Besvarelse fra The Rum Company
Great selection and great service
Great selection and great service, thank you.

Besvarelse fra The Rum Company
Terrible website
Terrible website. There is no search function at all. If you want a quick purchase of a favourite brand go somewhere else. This is more for novelty shopping and presents. If you know rum, it is a waste of time. I just gave up.
The Rum Company have reported this review as fraudulent, because I did not make a purchase...even though the point of the review is that I have been unable to make a purchase because they have no search function on the website that is visible on my browser (Safari on both Mac and iPad). Make of this what you will....

Besvarelse fra The Rum Company
Wonderful gifts!!
Bought a set of Welsh rums for a 50th birthday for a Welsh friend. He was blown away by how beautifuly it was packaged, and he never knew they existed which made it even more special. Looks so impressive and expensive! Arrived in perfect condition and on time. Will be my go to site for future gifts!

Besvarelse fra The Rum Company
Dette er Trustpilot
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