Passed my challenge made profits in funded phase but got my payout rejected and account terminated due to braking some rules. I agree that I broke one rule as one trade was closed during news rele... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Rebrand going well so far, better customer service and fast response times. Currently on my phase 2 challenge and the team has been helpful. Will update the review once I receive my funded account.
This company has been incredibly disappointing, and I doubt they will be around for much longer. I previously had a live account with Bespoke before The Prop Vault acquired them, but there has... Se mere
Virksomheden har svaret
Best prop firm , never had problems, 24h support in case needed, won a account and already getting processed immediately Thank you for the opportunity
3,4
Middel
29 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Andre kiggede også på
I contacted them because I heard they…
I contacted them because I heard they would be handling BEP, but haven't heard back since.
I asked them to what extent they had taken over company-wide responsibility, but they didn't respond.
For some reason, I can no longer access Discord. Have I been blocked?
They no longer provide support or reply.
What they do hasn't changed since BEP.
9. marts 2025
Uopfordret anmeldelse
Besvarelse fra Thepropvault
Hello,
We are not BFP, we are The Prop Vault. A completely different company with a new CEO and new management team.
You have made a review based on a different company which is not fair.
We do not owe you the refund nor was this our issue to resolve.
We have spoken to you multiple times regarding this matter and have explained the situation.
You have informed us that until BFP refunds the money, then you will keep this review when it is out of our hands as The Prop Vault.
Our management team said they will look into clients from BFP's issues, but unfortunately we did not inherit debts or outstanding payments and we are not obligated to pay anyone money that is not owed from us.
excellent customer service always…
excellent customer service always respond to queries effectively
21. februar 2025
Uopfordret anmeldelse
Avoid dealing with these scammers
Avoid dealing with these scammers
Avoid dealing with these scammers. I bought a challenge account from them using MY VISA , and despite requesting a refund immediately, they promised to process it within 5-7 days. However, it's been 15 days, and there is still no sign of a refund. Be cautious and stay away from these fake challenges.
9. februar 2025
Uopfordret anmeldelse
not much experience with the new…
not much experience with the new company as yet but they seem to be doing good to get everything back on track and im looking forward to going on my new journey with them
14. februar 2025
Uopfordret anmeldelse
More than 3 weeks waiting for live…
More than 3 weeks waiting for live account after passing phase 2. Disappointing and sad
30. januar 2025
Uopfordret anmeldelse
Besvarelse fra Thepropvault
Hello,
We are not BFP, we are The Prop Vault. A completely different company with a new CEO and new management team.
You have made a review based on a different company which is not fair.
We have only just acquired BFP’s operations and we have said we will try to resolve as many previous issues as we can.
Please exercise patience as our team look into the outstanding issues. We have sent out forms asking people to complete and explain there issue so we can look into them further.
We will update everyone regarding their matters as soon as possible.
A new dawn
Rebrand going well so far, better customer service and fast response times. Currently on my phase 2 challenge and the team has been helpful. Will update the review once I receive my funded account.
22. januar 2025
Uopfordret anmeldelse
Excellent customer service
Excellent customer service, really friendly and sorted my issue from previous firm very quickly! Can’t fault them
21. januar 2025
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.