ThePaperPress Anmeldelser 487

Lovely Tee good quality material

I ordered a create your own t-shirt for my neice a few weeks ago and it was just fabulous. Such a lovely colour, fit and my neice loved it.

Really great customer support and super jumpers etc, I recently asked for a size up for my order and Geri was great and sorted it.

Only downside is delivery takes a while
Aside from that, everything was great
Cannot fault customer service at all

Always such a brilliant service from Geri. Genuinely custom t shirts however you want them and if the options you want aren't available on the website you can drop her an email or WhatsApp and she'll let you know of she can do it! She's never said no she can't so far! They take a little longer to make but that's part of buying from a small business. I did one time lose track of where a mystery box was at and when I messaged Geri said they were being processed and sure enough it arrived in a day or two after that! Not only that but her range of pop culture inspired items is really unique and the mystery boxes are such good value.

I have 15 Mystery boxes and numerous tees, jumpers and hoodies. You Might call it an addiction. Yes the turnaround time can seem forever but you are made aware of that before ordering & in my experience everything I've had has been more than worth the wait! The quality, the selection the sizing. The only issue is my bank account doesn't love it as much. Thank you Geri

LOVE LOVE LOVE. The taylor swift boxes are perfect for any swiftie, as a plus size woman im always worried about a stores sizing but have been blown away by sizing options and the fits. The jumpers and T-shirts are so comfortable especially for someone with sensory issues like myself. 10000/10 would recommend to anyone, a company made for all the inner fan girls 🩷

Cross neck hoodies are the best ever! I’m addicted to this clothing. Turn around can be delayed for boxes etc but that’s because they’re making everything to order which to me makes it more special!

This company is an amazing small business. I have made multiple orders over the last year and everything is of good quality amd remains in great condition with multiple washes.
I love their designs inspired by body positivity and TV shows. You get an email confirmation of your order and then you get an email when your order is dispatched what more could you ask from a small business?

Excellent as always. The product quality is amazing. I ordered a custom hoodie and it’s exactly what I wanted. Highly recommend this company.

EDIT: after posting a 1* review on Trustpilot, I did receive a prompt and helpful response and received my item within a couple of weeks of the response. The agent who helped was polite and apologetic for the issues. I did still receive a marketing email last week and another one today to ask that I remove my review. I think it is important for customers to have balanced reviews to make informed decisions for purchases so instead, I am editing and improving my review.

Im still waiting for my order/update on order.

I paid for an order on 24th May using PayPal, received confirmation of the payment from Paypal and confirmationof the order from ThePaperPress. I also opted out of the marketing (as I do with every online order unless I REALLY want it).

Tried to message them via Instagram to query what point the order is at but received an error saying "message failed, invitation to chat has been sent" which has just added to the frustration and wonder whether the company is legitimate.

To date, I've had no further update to confirm if the item has been dispatched/packed or an expected delivery date etc... but have had 4 marketing emails.

Love everything thing I've ordered. The taylor swift boxes are amazing. The hoodies are so comfortable. Always get a quick response to questions. Will be ordering again.

I recently purchased the Taylor Swift Luxury Box 5th Edition and I love it!!! Really cute and fun designs that any Swiftie would love! Also came in a very pretty box which I will be repurposing. I think these boxes are really fun, I previously purchased the Gilmore Girl box and loved that one too, I enjoy the mystery of not knowing what you’re getting. The quality of the products is really good and the fit is true to size. The delivery times are a little long but they’re a small company and everything is made to order so I’m okay with that. I had Royal Mail issues with my Gilmore Girl box and Geri was fantastic with her communication around it and sent out a replacement to me very quickly.

Absolutely love this company!!!!! I have an insanely huge wish list!!
The t-shirts I've got are such gorgeous quality! No thin see through cotton here! The print quality is also fantastic and washes very well.

I have a serious addiction to the Paper Press t-shirts and jumpers! I have been a customer for four years and am building a solid collection; I’ve never once been disappointed. Geri is fabulous and is somehow always available to answer any and all queries. I tell everyone I know and will continue to do so!

My mini swiftie absolutely loved her very first PaperPress luxury box. She just loves the T-shirts, hoodie and tote.

Geri is a superstar and so so lovely 💕💕

NO REFUND HAS BEEN GIVEN

Ordered and took over 5 weeks , outside the sellers tine frame which they stated.my item was also apparently shipped , and then after I opened a case , and said it was too late and had re ordered elsewhere , and wouldn't be home to receive it. The parcel was then shipped a day or so later and unfortunately not received by me as I want home. EDIT TO add, I was never told that there was a replacement order being sent and was not informed it had been lost. I also said in the dispute that it would now be too late as had ordered elsewhere as needed for a specific date. I'm actually unsure why this was sent out when I stated I wouldn't be in. Also the paypal dispute is still pending , which you asked me to close this morning. I think it's pretty evident by your responses to negative feedback , that you may need to work on customer service, rather than blaming the buyers when you are at fault. You set the time frames not the buyer. Purchase made 23/2/24 shipped email 17/03/24 delivered 28/03/24
Really unsure why I am at fault here ?
Your terms On website
Delivery
Please allow up to 10-15 working days for your item to be dispatched. Our standard shipping option is sent via Royal Mail 2nd Class for UK, AnPost Tracked for ROI, Royal Mail International for Europe & Elsewhere.

Royal Mail 2nd Class Delivery: 2-3 working days after dispatch.
Royal Mail 1st Class Delivery: 1-2 working days after dispatch.
Royal Mail International Delivery for Europe: 4-6 working days after dispatch.
AnPost Tracked Delivery: 1-3 working days after dispatch.

I have only received am apology on this post and hadnt been updated whatsoever.

My Harry Potter themed luxury box arrived today and it’s a fabulous collection. A great mix of items and top quality as always. The special box it comes in is a great bonus. I’ve purchased items from here before and will continue to do so as the quality is unbeatable and always great value. I highly recommend this company.

I have ordered a few things from Paper Press Ireland over the years and they are amazing! I just received my Magic Kingdom luxury box (this is my 4th box) and it’s perfect! I work from home and I live in my slogan t-shirts all summer and then hoodies/sweaters and cross necks for the winter. The clothes wash super well and I can’t fault them! Keep bringing the Disney vibes for a late 30s Disney Girl 🥰

I absolutely love every item i have received from The Paper Press (and i’ve ordered quite a lot of stuff!). All items are great quality & i love the designs & colours & they fit & wash really well. Geri is so helpful and so great to chat to & to answer any questions.