The online shopping experience was really easy to navigate. I purchased a necklace with the grandkids name on it for my daughter’s Mother’s Day gift. She immediately called me to tell me she loves it.... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I recently purchased a Mother's Day necklace, a heart pendant with the names of my four grandchildren, Luna, Avery, Harper and Piper, and the diamond signifies 'Grandpa' who recently passed. Also the... Se mere
Virksomheden har svaret
The selection process was really easy, and the shipment was ahead of schedule. With that being said, one of the charms appeared to be damaged and I contacted Sam immediately. he responded with in mi... Se mere
Virksomheden har svaret
The necklace I ordered was exactly what my granddaughter was hoping for. It was easy to order except there are no approximate sizes of lettering listed in any descriptions. I liked that the pieces wer... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At Theo Grace, we make jewelry that means something. Our pieces are designed to celebrate life’s most meaningful moments, from names and dates to the memories you want to carry with you every day. Co-created with Nicky Hilton, Theo Grace brings a fresh perspective to modern jewelry, where style meets sentiment and every detail is thoughtfully designed. Each piece is carefully crafted by our team, from the first idea to the final finish, using quality materials and a deep attention to meaning. Whether you are marking a milestone, gifting someone you love, or simply treating yourself, Theo Grace is here to help you say it beautifully.
Kontaktoplysninger
4,7
Fremragende
200 anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Treat yo self to a Coco Hexagon Photo Ring…
I ordered the Coco Hexagon Photo Ring in gold and it is so chic! Also, I get to wear a picture of my special little guy all day! It brings me such joy!
Also, I had to get my ring resized and that process was easy and I received notifications along the way.
22. april 2026
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Besvarelse fra Theo Grace
Hi Erin,
Thank you for your lovely message. We are so happy to hear your ring brings you joy and that the resizing process went smoothly.
We truly appreciate your support.
It was a pleasure to deal with Theo &…
It was a pleasure to deal with Theo & Grace jewelry. Very professional and caring team. Went out of their way to fix and accommodate my order. I will definitely be buying more of the beautiful jewelry from them.
22. april 2026
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Besvarelse fra Theo Grace
Hi Dale,
Thank you for your kind words. We are delighted to hear you had a positive experience with our team.
We look forward to serving you again.
Fantastic quality products.
Fantastic quality products.
Great delivery time.
Really easy to use website.
23. april 2026
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Besvarelse fra Theo Grace
Hi Melissa,
Thank you for your feedback. We are glad to hear you enjoyed the quality, delivery time, and website experience.
We truly appreciate your support.
Beautiful Bracelet
Beautiful bracelet! Amazing customer service! Fast delivery! Highly recommended!
14. april 2026
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Besvarelse fra Theo Grace
Hi,
Thank you for your wonderful feedback. We are so happy to hear you love your bracelet and had a great experience with our service.
Your recommendation means a lot to us.
They made me a Silver pendant with the…
They made me a Silver pendant with the name of our Beautiful little Parsons Russell Terrier Boab who left us for a new life in Heaven.
22. april 2026
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Besvarelse fra Theo Grace
Hi Joe,
Thank you for sharing this with us. We are truly honored to have created such a meaningful piece in memory of Boab.
It means a lot to be part of something so special.
The greatness of the staff behind this…
The greatness of the staff behind this company and the enthusiasm behind the creation of the jewelry really inspires eternal life to whom is on the they grace website. The kindness and encouragement with the jewelry modifications really showcase such intelligence and grace within this wonderful collection of jewelry. The divine message and remembrance that this lovely collection of jewelry is broadcasting is so valuable and it will live on forever and always since the adoration for one’s family is the true core meaning to eternal and a wonderful lovely experience to one’s life. Such a fantastic moment to be able to experience this beautiful grace of jewelry and the divine message that remembers our heart on what we know.
15. april 2026
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Besvarelse fra Theo Grace
Hi Jose,
Thank you for your beautiful message. Your words truly mean a lot to us and reflect exactly what we hope to bring through our jewelry.
We deeply appreciate your support.
Beautiful bracelet
The identity bracelet with a tag for each of my grandchildren’s names was the perfect 70th birthday present
19. april 2026
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Besvarelse fra Theo Grace
Hi Wendy,
Thank you for your kind words. We are so happy to hear the bracelet made such a special birthday gift.
We truly appreciate your support.
First time using TheoGrace
First time using TheoGrace. I love the quality of their products along with the fashion, creativity and beauty that goes into their designs.
21. april 2026
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Besvarelse fra Theo Grace
Hi Linda,
Thank you for your feedback. We are delighted to hear you love the quality, creativity, and design of our pieces.
It truly means a lot to us.
I found the perfect necklace
I found the perfect necklace, ordered it with a discount, and received it a few days later! It Is absolutely stunning! I get compliments everywhere I go!!
20. april 2026
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Besvarelse fra Theo Grace
Hi Lesa,
Thank you for your lovely feedback. We are so happy to hear you found the perfect necklace and that it brings you so many compliments.
We truly appreciate your support.
Necklace is simply perfect!
21. april 2026
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Besvarelse fra Theo Grace
Hi,
Thank you for your kind words. We are so happy to hear your necklace is exactly what you were looking for.
We truly appreciate your support.
I love the quality and simplicity of my 3D Bar Necklace
I love the quality and simplicity of this bar necklace. It's a lovely piece that I wear in memory of my son, Christopher. The packaging made this jewelry even more special.
20. april 2026
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Besvarelse fra Theo Grace
Hi Kathy,
Thank you so much for sharing this with us. We are truly honored that your necklace holds such a special meaning in memory of your son.
It means a lot to know the piece and the packaging made it even more meaningful for you.
Fabulous attention to detail!!!
Great product, quick shipping, great customer service! I will definitely buy from them again!
20. april 2026
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Besvarelse fra Theo Grace
Hi Katie,
Thank you for your wonderful feedback. We are so happy to hear you enjoyed the product, service, and quick delivery.
We truly appreciate your support and look forward to your next order.
Above and beyond
A mistake that I had made was fixed despite me being short in my tone. The customer service team handled it perfectly and were quick to resolve my issue. The item was remade and shipped in no time. This level of customer service is appreciated and will keep me coming back for more. The quality of the necklace was great and it is very affordable.
29. december 2025
Uopfordret anmeldelse
Besvarelse fra Theo Grace
Hi Megan,
Thank you for your kind words. We are really glad we could resolve the issue quickly for you and that you are happy with the final result.
Your appreciation of our customer service truly means a lot to us.
Love my bead necklace
Love my bead necklace. Has all my grandkids names and even a diamond in the middle 😁. It's beautiful ❤️.
20. april 2026
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Besvarelse fra Theo Grace
Hi,
Thank you for your lovely feedback. We are so happy to hear you love your necklace and the special meaning behind it.
It truly means a lot to us.
Ordered a family birthstone necklace
Ordered a family birthstone necklace. Simply beautiful!!
20. april 2026
Uopfordret anmeldelse
Besvarelse fra Theo Grace
Hi Michelle,
Thank you for your kind words. We are delighted to hear you love your family birthstone necklace.
We truly appreciate your support.
Not Trustworthy
This is an awful company. The customer service is horrible. They want to charge me a restocking fee just to add a charm to a necklace, even though the description for this product says a charm can be added anytime. Now they want the necklace back to add the charm, AND they want to charge me a 30% restocking fee because they demand I send back the original necklace. It was a gift. How do you ask someone to give a gift back?! For WHAT? I have tried to escalate this issue to a supervisor. I found out that they are NOT in the USA and do not have a contact number for discussion. This has been going on for months. I wonder if Nicky Hilton Rothschild, the owner, knows how poorly her company is being handled overseas!
31. januar 2026
Uopfordret anmeldelse
Besvarelse fra Theo Grace
Hi Rosalia,
We are very sorry to hear about your experience and understand your frustration.
This is not the level of service we aim to provide. Our team will review your case in detail and reach out to you directly to clarify the situation and find a fair solution.
Your feedback is important to us, and we truly want to make this right.
Great customer service
Theo Grace went above and beyond with customer service. They allowed me to send back an order for a Russian ring necklace when my daughter found out she was having another baby. They remade the necklace with the new baby’s name. This was one of 3 necklaces I have ordered. My daughter and daughter in laws are very pleased with them. I just ordered myself a grandmother bead necklace and cannot wait to get it. I think the quality is great. I always buy 14 k gold because I want them to last forever
19. april 2026
Uopfordret anmeldelse
Besvarelse fra Theo Grace
Hi Jackie,
Thank you so much for your wonderful feedback. We are delighted to hear your family loves their necklaces and that we could assist you with the update.
We hope you will love your grandmother necklace just as much.
Silver necklace
The silver necklace with three names is absolutely beautiful and so meaningful. The craftsmanship is excellent—the names are clearly engraved and perfectly spaced, giving it a clean and elegant look. The silver has a lovely shine that catches the light without being too flashy, making it perfect for both everyday wear and special occasions.
Highly recommended for anyone looking for something personal, elegant, and timeless.
19. april 2026
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Besvarelse fra Theo Grace
Hi,
Thank you for your beautiful feedback. We are so happy to hear you love the necklace and its elegant design.
Your recommendation truly means a lot to us.
Grecssat product and customer service
Great product and customer service. Fast shipping
16. april 2026
Uopfordret anmeldelse
Besvarelse fra Theo Grace
Hi Carlotta,
Thank you for your kind words. We are glad to hear you enjoyed both the product and the service.
We truly appreciate your support.
The necklace i ordered has my three grandchildren names💖
The necklace i ordered has my three grandchildren names. It is beautiful and I have not taken it off since receiving.
I could not see my order right away and I was immediately told , don't worry it is there, you will see the next day.
It was also delivered early. Have already ordered something else❤️
19. april 2026
Uopfordret anmeldelse
Besvarelse fra Theo Grace
Hi Joan,
Thank you for your lovely message. We are so happy to hear you love your necklace and that your experience was smooth from start to finish.
We truly appreciate your continued support.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.