Thelightuphub Anmeldelser 1.897

TrustScore 4.5 ud af 5

4,7

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I ABSOLUTELY LOVE THE LIGHTUPHUB!!!!!! Honestly THE BIGGEST game changer...I got the Lightuphub the night before my English Literature mock and I was stuck at a grade 6- since the start of year 10 an... Se mere

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Bedømt til 5 ud af 5 stjerner

This has really saved my grades, I hit a block with English language mocks. I was consistently getting 5s and 6s but recently I got an 8 in my lang paper 1. It also really boosted my English lit grade... Se mere

Bedømt til 5 ud af 5 stjerner

Absolutely amazing Incredible analysis that includes everything you could possibly need, with so many points for each quote and model answers! So helpful for someone aiming for a 9.

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Bedømt til 5 ud af 5 stjerner

So much high-level analysis, so easy to navigate and overall the best website to help with english lit. I went from a 3 in y10 to a 7 at the start of y11 by using the videos and making flashcards from... Se mere

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Virksomhedsoplysninger

  1. Uddannelsesinstitution
  2. Karriere- og uddannelsesudbyder
  3. Uddannelsescenter

Skrevet af virksomheden

With countless years in this space, we created the The Lightup hub as an alternative way to help thousands of students. Our mission is to eliminate the disparity between potential and achievement in GCSE English. We've designed a transformative learning platform that imparts GCSE English knowledge in a coherent and achievable manner. Our approach ensures that every student, regardless of their current skill level or grade, can grasp essential concepts that pave the way for a remarkable improvement


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 65 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

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Bedømt til 5 ud af 5 stjerner

This has really saved my grades

This has really saved my grades, I hit a block with English language mocks. I was consistently getting 5s and 6s but recently I got an 8 in my lang paper 1. It also really boosted my English lit grade helping me get a 9 (32/34) on my Macbeth essay a few weeks ago. THANK YOUUU

20. april 2026
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Bedømt til 1 ud af 5 stjerner

Son was using light up hub which was…

Son was using light up hub which was working well and he was revising! now there's a glitch in the system and he hasn't been able to use light up hub in over 6 weeks and I have contacted them 3 times nothing is resolved so feel like a waste of money and the last thing I need so close to his exams

20. april 2026
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Bedømt til 5 ud af 5 stjerner

Absolutely amazing went from failing…

Absolutely amazing went from failing English literature with a 3+ in year 10 now I’m on a 6-,the analysis has so much depth to it,it’s broken down fantastically and the grade 9 words and wow ideas contributed to getting those higher marks and grades

19. april 2026
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Besvarelse fra Thelightuphub

Really appreciate this, Levi. That’s a big jump from a 3+ to a 6-🔥
Glad the analysis and breakdowns are helping you push into higher marks. Keep going, you’re on the right track, Levi!

Bedømt til 5 ud af 5 stjerner

Gave me a real experience of an exam

Gave me a real experience of an exam however in short to allow for small improvements at a time.

19. april 2026
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Besvarelse fra Thelightuphub

Thank you, Isabelle, 😊
Glad it helped give you that exam-style practice while improving step by step, that’s exactly the goal 👍

Bedømt til 5 ud af 5 stjerner

great range of resources and analysis

great range of resources and analysis, has boosted up my grade so much thank you!

17. april 2026
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Besvarelse fra Thelightuphub

Thanks so much, E😊
Really glad the resources and analysis are helping boost your grades, that’s what it’s all about 💛

Bedømt til 5 ud af 5 stjerner

The first time I used the Light up Hub…

The first time I used the Light up Hub I went from a 7 in Language to a 9 in my latest exam!! The same story in lit, I was on a 6 and it’s helped me get a 7!! Cannot be happier!

16. februar 2026
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Besvarelse fra Thelightuphub

That’s amazing progress, from 7 to 9 in Language is huge 🔥
Really glad it’s helping across both Lit and Lang.Keep it up 👍

Bedømt til 5 ud af 5 stjerner

Absolutely amazing

Absolutely amazing
Incredible analysis that includes everything you could possibly need, with so many points for each quote and model answers! So helpful for someone aiming for a 9.

16. april 2026
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Besvarelse fra Thelightuphub

Hey Scarlett!👋
Thank you so much for this 💛, really glad the model answers and analysis are helping you. Amazing to hear you’re aiming for a 9 🚀 keep going!

Bedømt til 5 ud af 5 stjerner

Super helpful!

16. april 2026
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Besvarelse fra Thelightuphub

Hey Katie!👋
Appreciate your feedback 💛 so glad you’re finding it super helpful, keep using the Last Minute Revision lessons to push those grades even higher 👍

Bedømt til 5 ud af 5 stjerner

Very helpful for gcse English the last…

Very helpful for gcse English the last minute revision is amazing with the marking element the lessons are very detailed and helpful.

15. april 2026
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Besvarelse fra Thelightuphub

Hey Fern!👋
Thanks so much 💛 really happy the Last Minute Revision and marking support is helping you, keep it up, you’re doing great 🚀

Bedømt til 1 ud af 5 stjerner

My son signed up...

My son signed up, but clicked the wrong button and ended up buying the Macbeth Grade Booster rather than the full English Grade Booster. Fair enough, his fault, but thelightuphub offer a full refund within 14 days so all good. He cancelled and thelightuphub replied accepting this - still all good. But then he tried to buy the full English Grade Booster.... but it didn't appear on the left as to buy because he'd previously bought the Macbeth booster. OK - website glitsch... fair enough, so I tried contacting them on his behalf. Chatbot was no use so tried the email address - this was hopeless because it just directs you to the chatbot! They are basically uncontactable so if your issue doesn't fit something the chatbot can solve you are stuck :((((( Really poor. Companies taking money from people must surely offer some form of human contact if things go wrong.

15. april 2026
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Besvarelse fra Thelightuphub

Hey Christopher 👋

Sorry for the frustration here, and thanks for your patience while we get this sorted.

I’ve checked this for you. The Macbeth Grade Booster was cancelled on 14/04/2026, and the refund has already been processed 💜 (this will land in your account within 5–10 business days, depending on your bank).

I also completely understand your concern around support access. We do use a chatbot system as the first point of contact, but I can see how this situation felt difficult when you needed a quick resolution. Everything has now been fully checked and resolved on your son’s account. If he still needs the full English course, he can easily repurchase the correct English Grade Booster anytime via Lightup Hub.

Thanks again for your patience, and if you need any further assistance, we can get this on the loop and make sure it’s followed up on properly.

Bedømt til 5 ud af 5 stjerner

I ABSOLUTELY LOVE THE LIGHTUPHUB!!!!!!

I ABSOLUTELY LOVE THE LIGHTUPHUB!!!!!!
Honestly THE BIGGEST game changer...I got the Lightuphub the night before my English Literature mock and I was stuck at a grade 6- since the start of year 10 and i jumped to a grade 8+ STRAIGHT AWAY in my Year 11 mocks I'm still in shock its such an affordable platform and its so easily accessible I feel like its honestly one of the best purchases I have ever made! Seriously recommend to people who wholeheartedly want to get their grades up for GCSEs!!

6. marts 2026
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Besvarelse fra Thelightuphub

Hey 😊

This is amazing to hear, thank you so much for sharing. Jumping from a 6- to an 8+ is huge, and you’ve clearly put in the work for that 👏
So glad Lightup’s helped, keep going, you’re in a really strong position now.

Bedømt til 5 ud af 5 stjerner

Went from a 3 to a 7!!

So much high-level analysis, so easy to navigate and overall the best website to help with english lit. I went from a 3 in y10 to a 7 at the start of y11 by using the videos and making flashcards from them, so so helpful and i would recommend to anyone. However, my only warning is do not think that this alone will boost your grade alone, you still need to put a lot of effort into the subject, especially if it doesn’t come naturally to you (like myself).

13. april 2026
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Besvarelse fra Thelightuphub

Hey 😊

This is so good to hear, going from a 3 to a 7 is a massive jump!👏

You’re completely right as well, Lightup gives you the tools, but it’s the effort you’ve put in that’s made the difference 💛
Really glad it’s helped and love how you’ve been using the videos and flashcards too

Bedømt til 3 ud af 5 stjerner

I give this a three stars

I give this a three stars. I was really looking forward to using the light up hub and boosting my grades quickly as i was promised. Many people who have recommended the Light Up hub are most often than not talking about their experiences on the older version. This newer version was definitely not ready for release. I experienced multiple glitches where i cannot go past the content after 17%, or where the content for quotes are mixed up. For example, for a quote i did for Macduff all of a sudden turned into Banquo analysis. The analysis is really good so it is unfortunate there were many flaws which made it difficult to navigate and for this reason i will no longer be using it for the final stretch until GCSEs

13. april 2026
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Besvarelse fra Thelightuphub

Hey Giselle 😊

Thanks for sharing this, and I’m really sorry about the issues you’ve run into. That’s definitely not the experience we want for you.

That sounds really frustrating, especially this close to exams. If you’re open to it, drop us a message, and we’ll take a proper look at those glitches and get them sorted .👍
Really appreciate you flagging it, and glad to hear the analysis itself has still been helpful.

Bedømt til 1 ud af 5 stjerner

Ridiculously expensive

Ridiculously expensive. Grades should'nt just be bought by people who can afford it. Its not fair to be disadvantaged through no fault of your own and it should'nt be encouraged. Please please make it cheaper its not fair.

3. april 2026
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Besvarelse fra Thelightuphub

Hi Emilia,
I completely hear you on this. It’s frustrating when support for something as important as exams feels out of reach.

We actually put a lot of free help out there for that exact reason -daily content on socials, Lightflix on the site, our free Mock HQ in October and the free Easter Revision Space. Anyone can use those, no payment needed.

The paid membership is there for students who want everything structured in one place (with full courses, quizzes, essay feedback, etc.), but we never want someone to feel like they can’t improve without paying - that’s just not true.

If cost is a barrier, genuinely stick with the free stuff, there’s still loads there to help you boost your grade.

Bedømt til 5 ud af 5 stjerner

Lightup isn’t just a classic ‘revision…

Lightup isn’t just a classic ‘revision website’ - it goes above and beyond with the analysis and advice it gives you. Thank you to Aaliyah and all the other people behind the scenes, the resources you provide are truly game-changing…

31. marts 2026
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Besvarelse fra Thelightuphub

Hi Daniel! Thank you, we really appreciate this. It’s great to hear the platform is going beyond standard revision and making a real difference.

Bedømt til 1 ud af 5 stjerner

Fake advertising

they said they had grade 9 essay plans and so many other thigns but they didnt !! I spent so much moeny on it and i really regret thiss .

1. september 2025
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Besvarelse fra Thelightuphub

Hi Daisy, I’m really sorry to read this. That’s not the experience we aim to deliver.
The resources mentioned are available within the platform, so this suggests something hasn’t worked as it should on your account.

If you contact us directly, we’ll look into this straight away, ensure everything is accessible, and put this right for you.

Bedømt til 3 ud af 5 stjerner

Amazing analysis but removal of live lessons

I’ve used this website for two years now and I definitely recommend it because they have A-level standard analysis, amazing explanations, ambitious vocabulary and all the quotes.

But there are minor flaws to this - some of the WOW ideas seem very unnecessary - do not get me wrong because the ones in A Christmas Carol are astonishing but some in An Inspector Calls need more clarity and refinement - and some are very unnecessary.

Furthermore, sometimes they do not have quotes from the entirety of the play/novel. E.g. In An Inspector Calls, they only have quite until Act 3. And this limits marks in an essay.

Additionally, the removal of live lessons that were catered to support and actively help students threw me of.

Overall, I do recommend it but this year, they oversimplified some of the content and dumbed it down so I’m not too sure anymore.

29. marts 2026
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Besvarelse fra Thelightuphub

Hi Kayla! Thank you for such a thoughtful review. We really appreciate both the positives and the details in your feedback.
We’re pleased you’ve found the analysis valuable, and we’ve noted your points around clarity, content coverage, and live lessons. This is exactly the kind of insight we use to refine and improve the platform.

Bedømt til 1 ud af 5 stjerner

i signed ypy my daughter last year on a…

i signed ypy my daughter last year on a £50 per month subscription... them a few month ago I saw that they have rediced the price to about £12 - i tried to cacel on 2 occasions sending messages etc but they continued taking the payment... then i had to cancel the payment with my bank! have subsequently signed up and paid for 3 months accewss for abour £36 and asked them to reinstate my daughters account - no response - so she now needs to use my log in details so that she can use the unlocked resourses.

26. marts 2026
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Besvarelse fra Thelightuphub

Hi Marieta! I’m very sorry for the experience you’ve had here, particularly around payments and access.

This isn’t the standard we expect, and we’d like to resolve it properly for you.

Please get in touch with us directly so we can review your account, address the payments, and ensure your daughter has the correct access in place. We’ll prioritise this and see it through to resolution.

Bedømt til 2 ud af 5 stjerner

Issues that remained unsolved for at least 2 months

There has been lots of missing and some wrong content (videos not matching the quotes etc) that I have raised to your team since the beginning of the year in January. Yet it's coming to the end of March and my GCSEs are a month away, the problems are still unsolved. I have tried to contact your team such as Cei and Cathy, both of them said they were escalating the issues to their tech team, but nothing has changed - at all! This is already upsetting, but what makes it even worse is the auto-ending of the conversations, when the issues still remain. I had to go through the same process of asking Lumi AI to direct me to one of your team members multiple times, which is really frustrating. I appreciate all the videos and content you have provided as they have been really useful, and which I think has boosted my grade. However, as I have paid so much for this, I hope that my issues are fixed quite literally as soon as possible, as my GCSEs are not that far away. I hope I can introduce this wonderful website to more people, but that would only be the case if all the issues on my account are FULLY SOLVED. Thank you.

29. marts 2026
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Besvarelse fra Thelightuphub

Hi there! Thank you for taking the time to explain this, and I’m very sorry these issues have remained unresolved for so long.
You’re right to expect a much quicker resolution, especially this close to exams.

Please reach out again, and we’ll take full ownership of this, ensure it’s properly escalated, and see it through until everything is fully resolved.

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