I had a new LCD board and screen fitted to my damaged I-phone within 45 minutes and at an extremely competitive price. Very friendly and professional staff at the Sisna Park, Plymouth premises and George kindly and voluntarily fitted a screen protector to it that I had chosen to also buy. Excellent customer service!

Great buying and selling service, definitely recommend! Have been using for years now, product always great too!

Got a grade B Macbook air.
Fast delivery, cheaper than most and the condition exceeded my expectations.
My son is very happy.

Good website, ordering simple
Package arrived as stated and all items included
Item quality as advertised
Great value

Great value and very quick completion of sale.

What a disappointing experience the phone I purchased on 2nd April. I have been informed 10th April when it should have been delivered. Apparently it is no longer available as it "didn't pass compliancy checks". Surely prior to advertising and selling on a website all checks should be completed, what an utter waste of my time waiting for delivery.
Following the review and contact from the customer service team, apologies and donation to tech charity of my choice Good Things Foundations. As a customer I appreciate the reach out so changed score higher.

for a start you have a contact number .
and confident staff.
and selling my phone to iOutlet had no problem
very honest company

Very straightforward trade in. Money paid into bank immediately.
Have always had good experiences when buying too. Recommended to several friends.

Gooddddddd

Very quick and easy!

I sold my Nintendo Switch to i-outlet, and the entire experience was impressive from start to finish. The quote was the best I got, and the payment was deposited into my bank account in a few days. 100% recommended.

Extremely easy to process my trade in which was a phone I had brought from them 3 years previously. Both trade in and new one have been in excellent condition. Trade in I received more than I expected too and straight into my account. So easy. Thank you i-outlet.

Friendly , efficient , excellent prices . Fantastic trade in deals

I sold my iPhone to you and it could not have gone smoother. It was easy to register, the postage was quick and the payment came through the day you got it. I was very impressed with the whole experience and have recommended you to friends and family.

Purchased a refurbished iPhone. Good price and quality. Arrived quickly. Traded in my old phone simple and quick process , paid out as per online quote. Made an error and ticked for a voucher instead of cash. Emailed to explain my error when the voucher arrived. Really quick reply, changed it for a cash trade in and money on the bank the same day. Great customer service. Would use agin without hesitation

Very simple to deal with and an excellent item with fast postage

Great Service

Fast, efficient and friendly. Goods as described and payment for old ‘phone was prompt and as promised. All my dealings with iOutlet have been first rate. Thank you

I purchased a used iPhone from iOutlet. It arrived quickly & was as good as described in the advert, if not better. It was sold to me at a very competitive price with a good guarantee. I set the phone up how I wanted it & for the next 2 months I was over the moon with it. Although everything looked normal with the phone, when my wife came home in the afternoon one Sunday she said she had sent me texts & tried to call me. She moaned that I hadn't answered her texts or rang her back. I told her the phone hadn't made the sound it makes when it get's a msg & there was no symbol on the msg icon telling me I had a msg, also it had not rang at all. When I told her that she said all she got was a recorded message saying the phone was not available. This was a Sunday so I waited until Monday morning then called iOutlet, this is when I got my eyes opened regarding iOutlet as a company The young man I spoke to instantly said please don't worry about this just send it back to us using the label included with the phone and we will get it sorted or if need be, replaced. I explained I no longer had or could find the label, again, instantly the reply was don't worry I'll email all you need to you,& his email was there before we finished our call. I posted the phone back to them that Monday afternoon. Thursday I got an email from them telling me the phone had been on test for more than 24 hrs with no problems showing up. There was one other test they wanted to do tomorrow. He said there may be a chance they may be able to get the phone in the post tomorrow afternoon but at the worst case it would be posted to me on Monday to arrive on Tuesday. At this point I asked if there would be a charge for them testing the phone when there was possibly nothing wrong with it & this would cost them the return postage. I received an email straight away from them telling me there would be no charge at all, they were only to happy to look after their customers. It was suggested it could have been an issue with my service provider, I contacted them & explained what had happened on what day's but they said, without even checking "No" we haven't had any issues, I had no choice but to take them at their word. True to iOutlet word my phone arrived Tuesday morning, I put my sim card back in turned it on & it's been brilliant ever since. Despite the problems I am happy to say this has been a very good shopping experience for me with the iOutlet team. A great product from a caring company with great after sales service. I am very happy to say I will be using them again when I want any other item they sell.