I've been smoking hookah for a few years and choose to come here sure because y'all have more variety of options and actually carry vanilla flavored hookah(which is my favorite)
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Timely order taken, shipped and delivered on time. Order was complete and quality packaged. Was able to track the package the entire time. Good website, easy to find product, some good reviews, gre... Se mere
Great selection, one of the few online retailers that sells certain shisha tobacco and products at good prices. The shipping is fast and quick, even considering the winter season in the upper Midwest.... Se mere
Virksomheden har svaret
Excellent shop for all your shisha needs. Fast shipping from FL to the west coast always. Multiple offers, great incentives, gifts, and discounts. My number one spot hands down. Always a pleasure doin... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Established in 2019, The Hookah Lab is one of America's premier online hookah stores that offers an industry-leading selection of hookahs, hookah flavors, natural coals, and accessories. Our knowledgeable customer service crew is always ready to help and to ensure you have a pleasant shopping experience. In our hookah shop, you can find all your favorite shisha tobacco flavors and accessories for your hookah in one location.
Kontaktoplysninger
4,5
Fremragende
384 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy to order my supplies.
4. december 2024
Besvarelse fra The Hookah Lab
Glad to hear it! We appreciate your support and hope you enjoy your order!
Still haven’t received my package
Still haven’t received my package, have no clue when I’m expected to receive my package and everytime i email about it, i get no help further than “we can’t see what the status is as it is in usps facility”
6. december 2024
Besvarelse fra The Hookah Lab
Sorry to hear about the delay! We understand how frustrating that can be. While USPS is handling the package, we’d be happy to assist in any way we can. Please reach out, and we’ll do our best to help resolve this for you!
Hookah Lab always delivers!!
Hookah Lab always delivers!!! The Starbuzz Geisha is my absolute favorite. Everything is always packaged so well.
2. januar 2025
Uopfordret anmeldelse
Besvarelse fra The Hookah Lab
That's awesome! Glad you're loving the Starbuzz Geisha and the great service from Hookah Lab. Enjoy!
Besvarelse fra The Hookah Lab
Glad to hear that! Enjoy your fresh product and smooth experience.
Great experience and on time delivery!
26. december 2024
Uopfordret anmeldelse
Besvarelse fra The Hookah Lab
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience and that your order was delivered on time. Your satisfaction is our top priority, and it means the world to us that we could meet your expectations.
If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again soon!
Customer service
5. november 2024
Besvarelse fra The Hookah Lab
Thank you for your feedback! 😊 Providing excellent customer service is our priority, and we’re here to help whenever you need us.
Got my order quick & taste exactly like…
Got my order quick & taste exactly like I remembered
27. november 2024
Uopfordret anmeldelse
Besvarelse fra The Hookah Lab
Thank you for your amazing feedback! 🎉 We're so happy to hear your order arrived quickly and tasted just like you remembered. It’s always a joy to bring back those familiar flavors. Can’t wait to serve you again soon!
Very quick and good products
27. november 2024
Uopfordret anmeldelse
Besvarelse fra The Hookah Lab
Thank you! We're glad to hear you enjoyed the quick delivery and quality products. If you need anything else, feel free to reach out!
Besvarelse fra The Hookah Lab
Thank you! We're thrilled to hear you were happy with the delivery and the product. Let us know if you need anything else!
I had never used my own hookah before
I had never used my own hookah before, but the website made it clear what needed to be bought.
23. november 2024
Uopfordret anmeldelse
Besvarelse fra The Hookah Lab
Thank you for sharing your experience! We're so glad the website helped make your first hookah setup easy and clear. If you have any more questions or need assistance, feel free to reach out!
Besvarelse fra The Hookah Lab
Thank you! We're glad to hear you found the process smooth and the shipping fast. We look forward to your next order!
Always the best
Always have loved the quality and flavor choices, only downside is there always out of the lychee lime blueberry one
23. november 2024
Uopfordret anmeldelse
Besvarelse fra The Hookah Lab
Thank you for the kind words about our quality and flavor options! We’re sorry your favorite, Lychee Lime Blueberry, is out of stock. We're working to restock it as soon as possible, and we appreciate your patience. If you’d like, feel free to reach out for updates!
Great variety
Great variety, customer service, and prompt delivery.
19. november 2024
Uopfordret anmeldelse
Besvarelse fra The Hookah Lab
Thank you! We’re so happy to hear you enjoyed the variety, our customer service, and the quick delivery. If you need anything else, don’t hesitate to reach out!
Besvarelse fra The Hookah Lab
Thank you! We're so happy to hear you love the taste. If you need anything else, don’t hesitate to reach out!
Amazing!
Amazing flavor! The shipping was sooo fast! Thank you 😊
26. oktober 2024
Uopfordret anmeldelse
Besvarelse fra The Hookah Lab
Thank you so much! We’re thrilled to hear you loved the flavor and the fast shipping. If you need anything else, feel free to reach out!
Great experience with HookahLab 👌
25. oktober 2024
Uopfordret anmeldelse
Besvarelse fra The Hookah Lab
Thank you! We’re so glad to hear you had a great experience with us. If you need anything else, don’t hesitate to reach out!
Besvarelse fra The Hookah Lab
Thank you! We're so glad you love the flavor. If you need anything else, feel free to reach out!
Great customer service
Had some issue with my order on my end the reached out so many times and finally got it sorted out and love the setup I got doesn’t tip over at all no blanket needed.
4. september 2024
Besvarelse fra The Hookah Lab
Thank you for your patience and understanding while we worked through the issue! We're so glad to hear you're loving your setup and that it's working perfectly for you. If you need anything else, feel free to reach out anytime!
Delivery was so quick !!!
27. september 2024
Uopfordret anmeldelse
Besvarelse fra The Hookah Lab
Thank you! We’re thrilled to hear your order arrived quickly. If you need anything else, don’t hesitate to reach out!
Besvarelse fra The Hookah Lab
Thank you so much! We're so glad you had a great experience. If you ever need anything else, feel free to reach out!
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