Their process was very simple and efficient and the customer service were so nice! The product was exactly what was promised and shipping was so fast once ID and age was identified! Definitely will be... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I love the Haybar vapes I just don’t like the wait time and the shipping time or the shipping prices and if you buy more than one, you should do a better deal a few bucks off isn’t much it’s too bad.... Se mere
I ordered 7-8 different hookah Tobaccos, all different brands and flavors. I’ve gotten to try out most of them already and they are top notch. Good quality and all are NOT EXPIRED which is very impor... Se mere
Virksomheden har svaret
This hookah is amazing, also if you buy one don't forget to get the free gift it helps a ton. For flavors I highly recommend havanah and lemon pie those are my favorites. The shipping was fast and com... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The best online store to buy hookahs, shisha tobacco, coals, and hookah accessories. Our highest priority is customer satisfaction.
Kontaktoplysninger
4,1
God
445 anmeldelser
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customer service and quick shipping!
Their process was very simple and efficient and the customer service were so nice! The product was exactly what was promised and shipping was so fast once ID and age was identified! Definitely will be ordering from them again!! 10/10!! ⭐
30. april 2026
Uopfordret anmeldelse
Shipping time is a little bit long and the prices are kinda high for shipping
I love the Haybar vapes I just don’t like the wait time and the shipping time or the shipping prices and if you buy more than one, you should do a better deal a few bucks off isn’t much it’s too bad. I have to wait that long and you guys are so far away.
18. april 2026
Customer service is great and shipping…
Customer service is great and shipping is fast.
3. april 2026
Uopfordret anmeldelse
Had just what I needed and got it out…
Had just what I needed and got it out on time. They were also available to reach via email and helped me swap out a bowl and delivery address. Appreciate a company going above and beyond
26. marts 2026
Uopfordret anmeldelse
Great investment
Support at all stages of delivery, transparency throughout the purchase process, and follow-up until the product arrives at my destination.
31. marts 2026
Uopfordret anmeldelse
Good selection of products
Good selection of products, quick processing times and Shipping.
15. marts 2026
Uopfordret anmeldelse
I like it,because it was fast delivered…
I like it,because it was fast delivered and like the Items, very convenient fot me to get them online
2. marts 2026
Uopfordret anmeldelse
Besvarelse fra iconhookah.com
Thank you for your kind feedback! 😊 We're glad to hear that your order arrived quickly and that you're happy with the items. It's great to know that ordering online was convenient for you. We truly appreciate your support and look forward to serving you again soon!
Great tabacoo and charcoal selections
Great tabacoo and charcoal selections , will purchase again
30. januar 2026
Besvarelse fra iconhookah.com
Thank you so much for your kind feedback! 😊 We're really glad to hear that you enjoyed the tobacco and charcoal selection. We work hard to offer quality options for our customers, so it means a lot to know you had a great experience.
We truly appreciate your support and look forward to serving you again soon. If you ever need recommendations for new flavors or charcoal options, feel free to reach out—we’re always happy to help! 🔥
Besvarelse fra iconhookah.com
Thank you so much! We truly appreciate your kind words.
We’re glad you’re happy with the quick delivery and the quality of our products. Looking forward to serving you again soon!
I love that are quick with the delivery…
I love that are quick with the delivery and also the product is good.
28. januar 2026
Besvarelse fra iconhookah.com
Thank you so much! We’re happy to hear you love our quick delivery and that you’re enjoying the product. We truly appreciate your support!
The variety available in the store is a…
The variety available in the store is a beautiful thing
19. januar 2026
Besvarelse fra iconhookah.com
Thank you so much! We’re really glad you appreciate the variety we offer. It means a lot to us — we’re always working to bring in the best selection possible for our customers.
Great service and good tobacco
Great service and good tobacco, thank you so much
8. februar 2026
Uopfordret anmeldelse
Besvarelse fra iconhookah.com
Thank you so much for the kind words! We’re happy to hear you enjoyed the service and the tobacco. We truly appreciate your support!
The order #26995 had been placed on…
The order #26995 had been placed on 17/01/26 and it is still in transit without clear ETA for delivery
21. januar 2026
Besvarelse fra iconhookah.com
Hi,
Thank you for reaching out regarding order #26995.
Please contact our customer support team directly so we can look into the tracking details and provide you with the most accurate update. We’ll be happy to assist you further.
Looking forward to helping you.
Great packaging
Great packaging, fast delivery, and friendly support - all great service
1. februar 2026
Uopfordret anmeldelse
Besvarelse fra iconhookah.com
Thank you so much! We’re glad you’re happy with the packaging, fast delivery, and friendly support. We truly appreciate your kind words and support!
Besvarelse fra iconhookah.com
Thank you for the kind words! It's our pleasure to assist fast and accurately!
Reliable
With limited hookah options where I live, Icon has a great selection. My favorites are always in stock, and it doesn’t take long for shipment. What more can you ask for?
5. januar 2026
Uopfordret anmeldelse
Besvarelse fra iconhookah.com
Thank you so much for the great feedback! We’re happy to hear you enjoy our selection, consistent stock, and fast shipping. We truly appreciate your support!
my order still in the US since 18 DEC
19. december 2025
Besvarelse fra iconhookah.com
We’re very sorry for the delay and the inconvenience this has caused. If you haven’t already, please contact us directly with your order number so we can look into this for you and assist further.
Besvarelse fra iconhookah.com
Thank you for your kind words!
Strong Warning
Strong Warning
Do NOT trust this store.
Icon Hookah sent me a product that is NOT the same as advertised.
I confirmed in writing before purchase that the Al Nakhla Two Apples was original and identical to the website image. That was not true.
What I received:
Completely different packaging
Does not look original
Not what was promised
This is misleading and dishonest.
Buy at your own risk. I do not recommend this store.
22. december 2025
Uopfordret anmeldelse
Besvarelse fra iconhookah.com
We’re truly sorry to hear about your experience and understand how frustrating this must have been. Al Nakhla does update its packaging from time to time, and while the packaging may differ from the website image, the product itself is authentic and sourced from authorized distributors. If you still have concerns, please reach out to us directly so we can review this and assist you further.
Definitely will use again
Definitely will use again. Big choice, great delivery and quick to UK.
23. november 2025
Besvarelse fra iconhookah.com
Thank you for the kind words! We’re glad you enjoyed the wide selection and fast delivery to the UK. We look forward to serving you again soon!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.