Their process was very simple and efficient and the customer service were so nice! The product was exactly what was promised and shipping was so fast once ID and age was identified! Definitely will be... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I love the Haybar vapes I just don’t like the wait time and the shipping time or the shipping prices and if you buy more than one, you should do a better deal a few bucks off isn’t much it’s too bad.... Se mere
I ordered 7-8 different hookah Tobaccos, all different brands and flavors. I’ve gotten to try out most of them already and they are top notch. Good quality and all are NOT EXPIRED which is very impor... Se mere
Virksomheden har svaret
This hookah is amazing, also if you buy one don't forget to get the free gift it helps a ton. For flavors I highly recommend havanah and lemon pie those are my favorites. The shipping was fast and com... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The best online store to buy hookahs, shisha tobacco, coals, and hookah accessories. Our highest priority is customer satisfaction.
Kontaktoplysninger
4,1
God
445 anmeldelser
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great and caring customer service
8. december 2024
Uopfordret anmeldelse
Besvarelse fra iconhookah.com
Thank you so much for your kind words! 😊 We’re delighted to hear that our customer service made a positive impression. Caring for our customers is at the heart of what we do, and we’re here whenever you need us. Looking forward to assisting you again soon!
Great service
31. oktober 2024
Besvarelse fra iconhookah.com
Thanks so much! Glad you had a great experience! If you ever have any concerns or need assistance, feel free to reach out—we’re here to help!
Everything was amazing
Everything was amazing! From great customer service and fast shipping. To products quality.
30. oktober 2024
Besvarelse fra iconhookah.com
Thank you so much! We're thrilled to hear you loved everything—from the service and shipping to the product quality. If you ever have any questions or need anything, don’t hesitate to reach out!
Besvarelse fra iconhookah.com
Thank you! Glad you loved the delivery, packaging, and products. Feel free to reach out anytime!
Besvarelse fra iconhookah.com
Thank you! Glad you enjoyed the fast service. Reach out anytime if you need anything!
Super fast shipping
Super fast shipping. Easy to use website. Love their products
18. september 2024
Uopfordret anmeldelse
Besvarelse fra iconhookah.com
Thanks so much for the kind words! We're happy to hear the shipping was quick and the website was easy to navigate. It means a lot that you love our products—let us know if there's anything we can help with
Great shop
Great shop, with high quality of products and super fast international shipping
I’m very satisfied Of all
25. august 2024
Uopfordret anmeldelse
Besvarelse fra iconhookah.com
Thanks so much for the great feedback! We’re so glad you’re happy with the quality of our products and the fast shipping. We truly appreciate your support and are here if you need anything!
The head of the hookah is not what you…
The head of the hookah is not what you promised in your picture. It’s not good unfortunately.
23. august 2024
Besvarelse fra iconhookah.com
Thank you for sharing your feedback, and we’re sorry to hear that the hookah head didn’t meet your expectations. We strive to provide exactly what’s shown, and we’d love to make this right. Please feel free to contact us through our support email or the contact page on our website, and we’ll assist you further!
Besvarelse fra iconhookah.com
We're sorry to hear about the confusion regarding your return. We’ve processed the refund on our end, but for more details or if you need further assistance, please reach out to us through our support email or the contact page on our website. We're here to help!
Great service and timely delivery!
20. juli 2024
Uopfordret anmeldelse
Besvarelse fra iconhookah.com
Thanks so much for the kind words! We're glad to hear you had a great experience with our service and delivery. If you need anything else, don't hesitate to reach out!
Quick shipping
3. juli 2024
Besvarelse fra iconhookah.com
Thanks for the feedback! We’re glad the shipping was quick for you. Let us know if you need anything else!
good flavors
The flavors are fresh which matters the most. Also some flavors are sold by one name and you get another one. I ordered Ice Blueberry but I got only Blueberry.
18. juli 2024
Uopfordret anmeldelse
Besvarelse fra iconhookah.com
Thank you for your feedback! We're glad to hear you’re enjoying the fresh flavors. We apologize for the mix-up with your order. Please reach out to us through our support email or contact page on our website, and we’ll look into this for you!
Never received my package.
4. juli 2024
Besvarelse fra iconhookah.com
We're really sorry to hear that you haven't received your package. Please contact us through our support email or the contact page on our website, and we'll look into it right away!
Besvarelse fra iconhookah.com
Thank you so much! We’re thrilled to hear you’re happy with both our products and customer service. Let us know if you need anything else!
Besvarelse fra iconhookah.com
Thank you! We’re so glad you enjoyed the fast delivery and our selection. Let us know if there’s anything else we can help with!
Besvarelse fra iconhookah.com
We’re sorry to hear your items haven’t been delivered. Please reach out to us through our support email or contact page on our website, and we’ll resolve this for you as quickly as possible!
Icon Hookah: Your Online Destination for Premium Shisha Experience
Icon Hookah offers an impressive array of hookah products and accessories, catering to both beginners and seasoned enthusiasts. Their website is well-designed, making it easy to navigate and find specific items. The product descriptions are detailed, helping customers make informed decisions.
They provide a variety of hookahs from traditional designs to modern, sleek models, ensuring there's something for every taste. Icon Hookah also stocks a wide selection of flavors and coals, complementing their hookah offerings perfectly.
Customer service is prompt and helpful, with inquiries answered swiftly through their contact options. Shipping is efficient, and orders arrive securely packaged.
Overall, Icon Hookah stands out for its quality products, user-friendly website, and excellent customer service, making it a top choice for hookah enthusiasts looking for reliability and variety online.
22. juni 2024
Besvarelse fra iconhookah.com
Thank you for such a thoughtful review! We’re thrilled to hear that you had a great experience with our products, website, and customer service. We work hard to provide a seamless shopping experience and high-quality products for all our customers. If you ever need assistance or have any questions, feel free to reach out—we’re always happy to help!
It was perfect and specially the…
It was perfect and specially the wrapping of the products so it don’t get damaged on the way but the only thing that I didn’t like is how much the shipping was, I ordered $40 worth of products and the shipping turned out to be $37 something which was a ripoff.
23. april 2024
Uopfordret anmeldelse
Besvarelse fra iconhookah.com
Thank you for your feedback! We’re glad you were happy with the product and the care taken in packaging. We understand your concern about the shipping cost and truly appreciate your input—it’s something we’re constantly working on improving. If you have any further questions or concerns, please feel free to reach out to us through our support email or contact page!
Amazing packaging and no defects bowls…
Amazing packaging and no defects bowls or items
25. marts 2024
Besvarelse fra iconhookah.com
Thank you! We’re so glad to hear the packaging and items met your expectations. If you need anything else, feel free to reach out!
response time could be alil better
29. marts 2024
Besvarelse fra iconhookah.com
Thank you for your feedback! We’re always looking for ways to improve and will work on responding more quickly in the future. If there’s anything else we can assist you with, don’t hesitate to reach out!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.