Their process was very simple and efficient and the customer service were so nice! The product was exactly what was promised and shipping was so fast once ID and age was identified! Definitely will be... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I love the Haybar vapes I just don’t like the wait time and the shipping time or the shipping prices and if you buy more than one, you should do a better deal a few bucks off isn’t much it’s too bad.... Se mere
I ordered 7-8 different hookah Tobaccos, all different brands and flavors. I’ve gotten to try out most of them already and they are top notch. Good quality and all are NOT EXPIRED which is very impor... Se mere
Virksomheden har svaret
This hookah is amazing, also if you buy one don't forget to get the free gift it helps a ton. For flavors I highly recommend havanah and lemon pie those are my favorites. The shipping was fast and com... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The best online store to buy hookahs, shisha tobacco, coals, and hookah accessories. Our highest priority is customer satisfaction.
Kontaktoplysninger
4,1
God
445 anmeldelser
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fast Delivery and Great Product!
Super fast delivery. Product csne in good condition!
30. oktober 2025
Besvarelse fra iconhookah.com
Thank you so much for the great feedback! We’re happy to hear your order arrived quickly and in perfect condition. We truly appreciate your support!
Items were missing from my order
Items were missing from my order. Major turn off. I love my godzilla hookah bowl but the size is accurately recorded in the description. It does not fit all or most hookah devices. The size and specific hookah should be innthe description so people will know if the bowls will fit their device. Im afraid I won't be able to use it often but it looks amazing.
24. oktober 2025
Uopfordret anmeldelse
Besvarelse fra iconhookah.com
Thank you for sharing your feedback, and we’re truly sorry to hear about your experience.
We sincerely apologize for the missing items in your order — that’s absolutely not the experience we want for our customers, and we understand how frustrating that can be. Please feel free to reach out to our support team so we can review this and make it right.
We also really appreciate your honest feedback regarding the Godzilla hookah bowl. We’re glad to hear you love the design, but we completely understand your concern about fitment. Your suggestion to clearly list specific size details and compatible hookah devices is valid and helpful, and we’ll be sharing this with our product team so we can improve the description and set clearer expectations for future customers.
Thank you again for taking the time to let us know — your feedback helps us improve.
Excellent product and fast service!
Excellent product and fast service! Flavors came as advertised
15. oktober 2025
Besvarelse fra iconhookah.com
Thank you so much! We’re happy to hear you loved the product and that everything arrived quickly and as expected.
Keep up the great work !!!
23. oktober 2025
Uopfordret anmeldelse
Besvarelse fra iconhookah.com
Thank you so much! We truly appreciate your support — we’ll definitely keep it up!
Make sure you get insurance
I will never order from them again. USPS lost my package, they said it was destroyed in a fire. I had to call USPS myself numerous times and request the same documentation they sent icon so that icon could stop lying to me saying that my package was still being delivered 3 weeks later. I’m happy that I always include the insurance on my packages because the customer service at this place is horrible. They barely wanted to give me my money back so I can’t imagine what would have happened if my package was uninsured. I’ve ordered often from them in the past but this situation made them lose a faithful customer due to the lack of their Customer Service.
8. oktober 2025
Besvarelse fra iconhookah.com
We’re truly sorry to hear about your experience and understand how frustrating this situation has been. Unfortunately, once a package is in USPS’s possession, we’re limited to the information and updates provided by the carrier — and in this case, the fire incident was entirely beyond our control.
That said, we’re glad you were able to receive a refund through your insured shipment, and we genuinely apologize if our communication fell short during the process. Your feedback is valuable, and we’ll use it to improve how we handle rare situations like this moving forward.
We sincerely appreciate your past support and are sorry to have lost your trust over this issue.
Besvarelse fra iconhookah.com
We truly appreciate your feedback and are delighted to know that you were satisfied with the product.
Besvarelse fra iconhookah.com
That’s awesome to hear! I’m so glad your order arrived quickly and that you enjoyed the flavor. Thanks so much for sharing your feedback — we really appreciate it!
Very good
Very good, quick and upfront with all information. Will use again
15. september 2025
Uopfordret anmeldelse
Besvarelse fra iconhookah.com
Thank you so much for your kind words! I’m really glad to hear you had a great experience with us. We truly appreciate your trust and look forward to serving you again soon!
Don’t shop from this place
Don’t shop from this place! Wrong product description, sent missing parts!! Not as advertised on their website!! They don’t answer the phone to start the return process!! It’s shady place!
4. oktober 2025
Uopfordret anmeldelse
Besvarelse fra iconhookah.com
We’re truly sorry to hear about your experience — that’s definitely not what we want for our customers.
We’d like to make things right. Could you please reply with your order number or the email used for your purchase so we can look into this immediately? We’ll review the issue and ensure that any missing parts or incorrect items are resolved as quickly as possible.
Our team also handles all return requests promptly via email to ensure proper documentation and tracking, so we’ll guide you through that process once we locate your order.
Thank you for bringing this to our attention — we’ll make sure this is taken care of.
Great hooka flavors and safe website
Everything online..easy purchase...fast shipping... hooka flavors that i got are the best i ever had in my life... great quality. I was scared on scammers at 1st but now im happy placing my 2nd order with this wonderful website. Thank you
3. oktober 2025
Uopfordret anmeldelse
Besvarelse fra iconhookah.com
Thank you so much for your kind words! 🙏 We’re thrilled to hear you enjoyed your experience and that our hookah flavors exceeded your expectations. We truly appreciate your trust and support
Besvarelse fra iconhookah.com
We sincerely apologize for the inconvenience and understand your concern about not receiving your purchase. We’ve already reached out to your email with more details and updates regarding your order. Please check your inbox (and spam/junk folder just in case) for our message.
If you have any further questions, feel free to reply to that email — we’ll be happy to assist you right away.
Great prices and assortment
Super fast and reasonably priced shipping. The packaging was very nice too. Will definitely buy from there again.
27. september 2025
Uopfordret anmeldelse
Besvarelse fra iconhookah.com
Thank you so much for your kind feedback!
We’re glad to hear you enjoyed the fast shipping and packaging. We truly appreciate your support and look forward to serving you again soon!
10/10 experience. Would recommend.
I ordered 7-8 different hookah Tobaccos, all different brands and flavors. I’ve gotten to try out most of them already and they are top notch. Good quality and all are NOT EXPIRED which is very important. I’ve bought shisha before that past its expiration date which was not good and ultimately gave me headaches after smoking. 10/10 to iconhookah. Will be regularly ordering from here moving forward.
12. september 2025
Uopfordret anmeldelse
Besvarelse fra iconhookah.com
Thank you so much for your feedback! 🌟 We’re thrilled to hear that you enjoyed the different brands and flavors of hookah tobacco you ordered. Quality and freshness are always a top priority for us, so we’re glad everything arrived in perfect condition and well within date.
We appreciate your trust in IconHookah and look forward to being your go-to source for shisha. Enjoy your sessions, and we’ll be here whenever you’re ready for your next order!
Exceptional customer service
Exceptional customer service. Any question I have is answered quickly, can’t say enough great things about your staff and selection of products. Thank you! Very refreshing to have this kind of customer service.
24. august 2025
Besvarelse fra iconhookah.com
Thank you so much for your kind words. We’re delighted to hear that you’ve had such a positive experience with our team and products. Providing excellent customer service is very important to us, and your feedback means a great deal. We truly appreciate your support.
Gyors
Gyors szàllítàs Magyarorszàgra röpke 10 nap, ès a magyarorszàgi kèszlethez /àrakhoz kèpest korrekt visszatèrő vàsàrló leszek az biztos! 😁👍
19. august 2025
Besvarelse fra iconhookah.com
Thank you so much for your kind words! We’re really happy to hear that your order arrived quickly and that you’re satisfied with the prices compared to the local options. We truly appreciate your support and look forward to serving you again soon.
They are very good
22. april 2025
Besvarelse fra iconhookah.com
Thank you so much for your kind words! We’re glad to hear you’re enjoying it.
My order came in a timely manner and…
My order came in a timely manner and all my flavors are delicious.
1. august 2025
Uopfordret anmeldelse
Besvarelse fra iconhookah.com
Thank you so much for your feedback! We're thrilled to hear your order arrived on time and that you're enjoying all the flavors. Let us know if you ever need anything else!
Besvarelse fra iconhookah.com
Thank you so much for the kind words! We're thrilled to hear you loved the product and had a great delivery experience. Looking forward to serving you again soon!
Very effective
One of the best website to order Hookah accessories, good and fast service!
19. juli 2025
Uopfordret anmeldelse
Besvarelse fra iconhookah.com
Thank you so much for the kind words and support! We're thrilled to hear you’re happy with our selection and service. If there’s ever anything you need or if we can make your experience even better, don’t hesitate to reach out. Enjoy your sessions.
Besvarelse fra iconhookah.com
Thank you for your message, and we sincerely apologize for the inconvenience and delay you experienced.
We’ve sent you a message via email with the details regarding your order. Please check your inbox (and spam/junk folder just in case).
Thank you for your patience, and we truly appreciate your understanding.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.