The Car Buying Group Anmeldelser 

5.415
•
TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Super painful process. Asked for certain items, provided them, then wanted more including photos and videos . Seven phone calls later after request and request and provided them everything they asked... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Really quick efficient service on phone from Megan Sykes when setting up the process, as well as fast efficient car pick up process. Was disappointed when was haggled on the phone for 200£ off for som... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Great customer service. Everything was explained clearly. The entire process was very quick from first contact through to collection. Valuation was great and payment was swift once the driver had fini... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

After the initial disappointment with the valuation, we decided to proceed. The process was simple and everything went through without any hitches. Connor Mountain was very helpful and communication w... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Bilforhandler
  2. også i
  3. Bilauktion
  4. Brugtvognsforhandler
  5. Privatchauffør

Skrevet af virksomheden

The Car Buying Group provide an easy, fast and hassle free way to sell your car online. It's as simple as heading to www.thecarbuyinggroup.co.uk & entering your vehicle registration number. You'll then need to provide a few basic bits of information ab...


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

5 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 28 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(5.415)

34 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
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Bedømt til 5 ud af 5 stjerner

I sold my car through Connor Mountain…

I sold my car through Connor Mountain at the car buying group. Connor was upfront and available all the way through the process. The price was agreed, the driver came and the price we agreed was paid there and then, no haggling no stupid offers. Connor was then available with any advice after the sale with tax and V5 etc. the payments team were polite quick and efficient and id definitely recommend using them if you have a car for sale!

12. september 2025
Uopfordret anmeldelse
The Car Buying Group-logo

Besvarelse fra The Car Buying Group

Hi Scott!

Thank you for sharing such a detailed review! We’re so pleased Connor and the team made the whole process smooth, transparent, and hassle-free for you. It’s great to hear everything went just as agreed and that you’d recommend us – that really means a lot!

Bedømt til 5 ud af 5 stjerner

The process was very straightforward

The process was very straightforward, and everyone I spoke to along the way was very helpful and friendly. The most painless car selling process I’ve ever experienced! Highly recommend.

11. september 2025
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Besvarelse fra The Car Buying Group

Hello Brittany,

Thank you so much for your wonderful feedback! We’re delighted to hear the process was straightforward and that our team made it a friendly, painless experience. Your recommendation means a lot to us!

Bedømt til 1 ud af 5 stjerner

Rather wipe my arse with vinegar dipped…

Rather wipe my arse with vinegar dipped sandpaper then sell to this firm.

Offered me 87k for my Porsche 4GTS...

Ended up selling to a Porsche dealership for 110k.. 23k difference and now I'm getting hounded!

EDITED, RESPONSE

Every time I got a call from you guys it rang once and when I returned the call I was put on hold and ended up hanging up as my calls were not ansered, this happened 2/3 times a day up to around 6pm..

The spec of my car was given and you still tried to low ball me..

As for the offer differing from trade companies... We buy any car offered me 107k!!

You also tried getting this review taken down but hey, I'm still here 😉

6. september 2025
Uopfordret anmeldelse
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Besvarelse fra The Car Buying Group

Hi Jamie,

The £87k was an online guide price only, not a guaranteed offer. As a 2023 Porsche, a manual valuation over the phone is required to provide an accurate price, but we never got as far as completing this. As you can imagine, the price range for trade companies across these vehicles can be quite large.

Kind regards,

Bedømt til 4 ud af 5 stjerner

Friendly staff

Friendly staff, no messing about, the company says exactly what it says on the tin.

10. september 2025
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Besvarelse fra The Car Buying Group

Hi Phoenix,

Thank you for your kind words! We’re so glad you found the team friendly 🙌 and the process straightforward 🚗💨 — that’s exactly what we strive for.

Best regards,
– The Car Buying Group 💙

Bedømt til 1 ud af 5 stjerner

Ridiculous offer

Ridiculous offer, worst i had yet. Webuyanycar literally offered 1.5k more.
I am in the motor trade- they all use the same system to check values based on condition. Webuyanycar physically seen the vehicle and offered way more. These guys just low ball to make silly money. Definitely look elsewhere first, main dealer Arnold even offered more😂

8. september 2025
Uopfordret anmeldelse
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Besvarelse fra The Car Buying Group

Hi Ross,

Our valuations are based on the vehicle’s condition and live market data. Online prices are always a guide before appraisals and may differ from actual offers. Contact us at getintouch@thecarbuyinggroup.co.uk if you’d like a review.

Kind regards.

Bedømt til 5 ud af 5 stjerner

Excellent service

Good attitude, nice end good communication,

9. september 2025
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Besvarelse fra The Car Buying Group

Hi Emiliya,

Thank you for your feedback! We’re really pleased to hear you found the team’s attitude and communication to be positive — that’s exactly what we aim for.

Best regards,
– The Car Buying Group

Bedømt til 4 ud af 5 stjerner

The price they said after seeing photos…

The price they said after seeing photos is the price I got. It might not be quite as much as I could have got privately but there was no hassle and no tyre kickers. If you want a quick sale use these guys. Good communication at all times too.

8. september 2025
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Besvarelse fra The Car Buying Group

Hi Karl,

Thank you for your feedback! We’re really pleased to hear the process was hassle-free, with clear communication and a fair price exactly as quoted. We know how much easier it can be without the stress of private selling, so we’re glad we could provide a smooth and straightforward experience.

Best regards

Bedømt til 4 ud af 5 stjerner

Rang an hour before arrival simple…

Rang an hour before arrival simple check over the car sent details back to his office there was an adjustment to the original offer they stayed till the money had cleared very simple

4. september 2025
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Besvarelse fra The Car Buying Group

Hi Irene,

Thank you for sharing your experience. We’re glad to hear the process was kept simple and straightforward — from the call ahead of arrival, through to the quick inspection, and staying with you until the payment had cleared.

We really appreciate your feedback and are pleased we could make the process smooth for you.

Best regards

Bedømt til 5 ud af 5 stjerner

From start to finish I was promised a…

From start to finish I was promised a price from Megan Sykes and if you are honest about the car and everything is good on collection they do pay what they say.
I was selling my mothers car as been placed in a home no hassle also the lady who came to collect the car was excellent so hat off to all involved.
Money transferred straight away.
Well done tcbg

2. september 2025
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Besvarelse fra The Car Buying Group

Hi Andy,

Thank you for your lovely feedback. We’re so pleased to hear Megan kept everything clear and straightforward for you, and that the collection went smoothly. Selling a car in these circumstances can be difficult, so we’re glad we could make the process hassle-free and get everything sorted quickly for you. We’ll be sure to pass on your kind words to Megan and the collection team.

Bedømt til 5 ud af 5 stjerner

Hassle free

Quick easy service, hassle free, and fair helpful people even on collecting.

5. september 2025
The Car Buying Group-logo

Besvarelse fra The Car Buying Group

Hi Michelle,

Thanks for your kind words! We’re glad you found the process quick, easy, and hassle-free.

Bedømt til 5 ud af 5 stjerner

Would 100% recommend

Great experience with The Car Buying Group, would definitely recommend. Process was easy from start to finish, Megan Sykes who I initially made contact with was amazing, I actually ended up choosing to go with this particular company because of Megan’s great customer service! Smooth process throughout and I found it easy talking through WhatsApp and sending all my photos. Any questions received super quick responses. Driver who came to collect, Dave, was also really lovely and made the whole process easy on the day of collection. Took around an hour for Dave to do all the necessary checks and then a short wait for head office to confirm everything I said matched Dave’s inspection and the price I was promised in my account within 10 mins! I’d definitely recommend The Car Buying Group to anyone looking to sale without fuss. Thanks again!

3. september 2025
Uopfordret anmeldelse
The Car Buying Group-logo

Besvarelse fra The Car Buying Group

Hi Lucy,

Thank you so much for sharing your experience! We’re delighted to hear that Megan’s customer service made such a strong impression and that she helped you feel confident choosing us. It’s also great to know that Dave made the collection process smooth and stress-free on the day.

We really appreciate your kind words about the ease of the process and the quick communication — that’s exactly the service we aim to provide. Thank you for recommending us, and we’ll be sure to pass your lovely feedback on to Megan and Dave!

Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service. One of my colleagues at work recommended The Car Buying Group as he has sold 3 cars to them in the past so I decided to give it a go. Rich was really great to deal with and made the process to sell to them so easy and straightforward to understand. Libby contacted me with regards to payment and checked back to make sure I had received the payment and Virgil who collected the car was also excellent. All in all everything went very smoothly and I cannot fault each person’s customer service, they were a dream to deal with. Thank you so much I will now definitely recommend you too.

30. august 2025
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Besvarelse fra The Car Buying Group

Hi Lynne

Thank you for such a fantastic review! We’re so pleased to hear that your colleague’s recommendation led you to us and that Rich, Libby, and Virgil each helped make the process smooth and stress-free. We’ll be sure to share your kind words with them — they’ll be delighted to know they made such a positive impression.

We really appreciate your recommendation and are so glad we could provide you with the same excellent service your colleague experienced. If you ever need us again, we’ll be here to help!

Bedømt til 5 ud af 5 stjerner

I was trying to sell my car for a…reasonable price and no hassle

I was contacted by Adam at the Car Buying Group when I was trying to sell my car, he was very friendly and helpful talked me through everything they needed to know. Called me back when he said he would, gave me a price and arranged for collection. On the day of collection I received a phone call when they were on their way. Two guys came spent 30 minutes looking over the car, checking it out and confirmed they would pay the price that I had been offered, the money went into my account immediately and the car was driven away. No hassle just a fast friendly service. I would hundred percent recommend this company and if you get to talk to Adam, that’s an added bonus.

29. august 2025
Uopfordret anmeldelse
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Besvarelse fra The Car Buying Group

Hi Denise,

Thank you so much for taking the time to share your experience! We're delighted to hear that Adam and the team made the whole process smooth and stress-free for you. We always aim to provide a friendly, reliable service, and it’s great to know everything from the first call to collection went exactly as promised.

We’ll be sure to pass your kind words on to Adam — he’ll be thrilled to know he made such a positive impression. We really appreciate your recommendation and hope we can help you again in the future.

Bedømt til 5 ud af 5 stjerner

Great experience with The Car Buying…

Great experience with The Car Buying Group – everything was smooth from start to finish. Rich Colborn was fantastic throughout, James provided clear and fair valuations, and Morgan was super helpful with sales support. The whole process was quick, transparent, and hassle-free. Would definitely recommend!

27. august 2025
Uopfordret anmeldelse
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Besvarelse fra The Car Buying Group

Hi Shabeeb,

Thank you so much for your kind words! We’re delighted to hear that Rich, James, and Morgan made the process smooth and hassle-free for you. Transparency and great service are what we strive for, and it’s fantastic to know you’d recommend us, we’re always here if you need us again! 🚗✨

Bedømt til 5 ud af 5 stjerner

Fast, Efficient and Trustworthy

Great customer service. Everything was explained clearly. The entire process was very quick from first contact through to collection. Valuation was great and payment was swift once the driver had finished his checks of the vehicle. Slightly concerned at the prospect of TCBG taking the full V5 but it was processed as promised and an email verifying the transfer of ownership was received from DVLA the next day. The vehicle tax refund was received within a week of this. Definitely recommend these guys if you need to sell your car.

19. august 2025
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Besvarelse fra The Car Buying Group

Hi Flori,

Thank you for your kind words! We’re glad the process was clear, quick, and handled as promised. We really appreciate your recommendation !

Bedømt til 5 ud af 5 stjerner

Full process was hassle free and very…

Full process was hassle free and very efficient from start to finish.

27. august 2025
The Car Buying Group-logo

Besvarelse fra The Car Buying Group

Hi John,

We really appreciate your feedback. It’s great to know everything went hassle-free from start to finish.

Bedømt til 5 ud af 5 stjerner

Teamwork makes the dream work

After experiencing a terrible situation with we buy any car.com I turned to the car buying group for help. It was a very difficult situation as I was living 100 miles away from my mother whose car I was selling, and my mother sadly has Alzheimer’s.

It needed quite a lot of coordination and teamwork and I’m happy to report the company did their very best and the car was sold for the same price that we buy any car.com offered, but without the Sh**y nasty attitude I had from them (we buy any car)! Yes there was a negotiation on price, it did come down a little from the first offer, however when asked what I wanted for the car I was granted the price I wanted. Someone came to collect the car, and the money was transferred into my bank seamlessly and immediately. I do want to give a quick mention to Julian and Jake, two brilliant employees who went above and beyond to make sure we got the car sold. There were a few difficulties along the way because of missing paperwork on my end, which resulted in Julian driving to my mother‘s house to collect it, outside of OFFICE hours as she was not able to understand the posting situation. Without Julian‘s help we could not have proceeded. He was also very kind in keeping me up-to-date on a daily basis. I liked the way he gave me details of his car so my mother would know who he was and stressed that he would show her identification, he was very sympathetic to our situation. Jake who was the initial sales call not only was very good at his job, very communicative but also very funny and made the situation easy and straightforward. These guys may be smaller than other companies, you may be concerned about someone coming to drive the car away and waiting for a bank transfer, but they don’t drive the car without the funds appearing in your bank immediately (you get a call from a head office and get asked to check your bank ) and you don’t get asked for a fee to have the immediate transfer unlike you do with we buy any Car, also the price you discuss on the telephone is the price that you are given when they come to collect the car. The negotiations are done on the telephone, no driving to a Porta cabin, watching a pantomime ensue and being offered £1000 less. I can absolutely recommend this company. Easy! Thank you!

13. august 2025
Uopfordret anmeldelse
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Besvarelse fra The Car Buying Group

Hi Rach,

Thank you for such a kind review. We’re so pleased Julian and Jake could support you through a tricky situation and make the process smooth and stress-free. Your trust and recommendation mean a lot to us, and we’ll be sure to share your feedback with the team.

All the best.

Bedømt til 5 ud af 5 stjerner

Mel & Dean are superstars ..!!

Mel & Dean are superstars ..!!

Originally dealt with Dean over the phone to agree on price and collection etc.
Great guy and a pleasure doing business with.

When it came to payout on the day there was agreements in place over a late arrival of V5 document delayed due to Royal Mail, but Mel stepped in and was super understanding and helpful.
She couldn’t do enough to help, and even after the event, still came back with a helpful solution after all solutions had been exhausted.
Outstanding work- thanks a million Mel. 👏🏼👏🏼👏🏼

Overall a good experience and a lot better than their main competitor who shall remain unnamed - and have a reputation for not paying what they say they will.

These guys shoot straight. 👍🏼

Jules

22. august 2025
Uopfordret anmeldelse
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Besvarelse fra The Car Buying Group

Hi Jules

Wow – thank you so much for the amazing feedback!

We're absolutely thrilled to hear that both Dean and Mel left such a great impression. Dean is fantastic on the front line, and Mel truly goes above and beyond to make sure everything runs smoothly, even when things get a bit tricky.

We really appreciate your patience around the V5 delay and are glad we could still make the experience a positive one for you. It means a lot to hear that you found us straightforward and fair – that's exactly how we aim to do business.

Thanks again for taking the time to share your experience. We hope to work with you again in the future!

Bedømt til 5 ud af 5 stjerner

A honest dealing!!

Did exactly what they said they do! Very friendly & helpful, , payment went in straight away( even tho it was Saturday) .. no knocking me down in price .. collected car from house .. no hassle at all.. I would recommend this company 100%

16. august 2025
Uopfordret anmeldelse
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Besvarelse fra The Car Buying Group

Hi Tracey,

Thank you so much for your kind words and glowing recommendation! We’re delighted to hear everything went just as promised – from the smooth collection to the instant payment (even on a Saturday 🙌). No hassle and no price changes – just the way it should be!

We really appreciate you taking the time to share your experience and would love to help again in the future 💙.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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