I purchased the sample package. After using for a week my skin started to blister. Do not use if you have sensitive skin. I returned the sample package per their guarantee. They refunded the sampl... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have been using this product for a very short time and not as often as suggested and yet already I see a very big difference in the firmness of the skin on my arms and neck. The product gets a very... Se mere
I have used Crepe Erase on upper arms for over one year. It is ultra-moisturizing which causes immediate visual improvement which lasts throughout the day. However, the sagging remains and the underl... Se mere
Virksomheden har svaret
I did not sign up for recurring crepe erase. I wanted to try it because you advertised a sale. I did not like the product and do not want to use it again. I was shocked to see it charged on my credi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Butik med vitaminer og tilskud
- Skønhedssalon
- Fitness- og ernæringstjeneste
- Helse- og skønhedsbutik
- Hudplejeklinik
Om The Body Firm
Skrevet af virksomheden
The Body Firm™ was built on a simple belief: skin at every stage deserves targeted care, especially when crepey skin starts to show up on the body, not just the face.
Our mission is to bring the same serious, science-backed approach long reserved for facial skincare to the skin on your neck, chest, arms, and legs. We believe body confidence should be achievable at any stage of life.
Why Customers Choose The Body Firm™
- ✔ Clinically shown formulas powered by TruFirm® Complex
- ✔ Targeted treatments for the neck, chest, arms, and legs
- ✔ Curated collections crafted with care and precision
- ✔ Backed by a 60-day money-back guarantee
Body Care, Reimagined. From Head to Toe.
The Body Firm™ was built on a simple belief: skin at every stage deserves targeted care, especially when crepey skin starts to show up on the body, not just the face. Our mission is to bring the same serious, science-backed approach long reserved for facial skincare to the skin on your neck, chest, arms, and legs. We believe body confidence should be achievable at any stage of life.
What sets us apart is our proprietary TruFirm® Complex, a blend of naturally derived phytonutrients clinically shown to visibly improve the look of crepey skin and help transform its firmness, smoothness, and texture. From rich body treatments and exfoliants to targeted neck and chest care, each formula in our Crépe Erase® collection is thoughtfully crafted to smooth texture, restore elasticity, and renew the skin's natural resilience.
Our Philosophy
At The Body Firm, we believe every woman deserves to feel confident in her own skin. We remain a luxurious line dedicated to elevating body care with the same care, science, and attention to detail our customers have come to trust.
Kontaktoplysninger
3,0
Middel
627 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I just wanted one product
I just wanted one product. I emailed, texted and even left a message. Not possible to get one product. I hate the way you do business. I even tried to cancel subscription.
4. maj 2026
Besvarelse fra The Body Firm
We're sorry to hear your feedback and experience, Kathy. The Body Firm kit requires a minimum of two items and can include up to ten, depending on your preferences. To ensure we can assist you directly and review your account details, please contact our Customer Care team at 1‑800‑262‑7441, available daily from 7:00 AM to 10:00 PM EST. We’re here to help.
Besvarelse fra The Body Firm
Thank you for sharing your feedback and experience, Marcia! We're happy to know that you’re taking advantage of your membership benefits. Thank you for choosing The Body Firm!
Love the body cream and face/eye cream…
Love the body cream and face/eye cream . Body and face wash are excellent but clog up easily.
23. juli 2026
Besvarelse fra The Body Firm
Thank you for sharing your feedback and experience, Debbie! We’re thrilled to hear how much you enjoy Crepe Erase. To help prevent clogging, be sure to keep the cap tightly closed and store the bottle upright in a dry place. This prevents air exposure from hardening the formula inside the tip. Thank you for choosing The Body Firm!
I love all of the products
I love all of the products. However, when I call on phone, I never get anyone. I am not happy about that.
10. marts 2026
Besvarelse fra The Body Firm
Thank you for your feedback, Karen. We’re sorry for the difficulty you’ve had reaching us—we know how frustrating that is. We’d love the chance to make things right. Please call our Customer Care team directly at 1-800-262-7441 (daily, 7:00 AM–10:00 PM EST) so we can assist you.
The product ships timely once…
The product ships timely once communicated and it works!!
21. juli 2026
Besvarelse fra The Body Firm
Thank you for sharing your feedback and experience, Nancy! We are delighted to hear that you are satisfied with our service and enjoying the skin benefits of Crepe Erase. Thank you for choosing The Body Firm.
Besvarelse fra The Body Firm
Thank you for your feedback, Janet! It’s great to know that our products have become a part of your self-care routine and that you’re enjoying the overall experience. We truly appreciate your support and are grateful to have you as part of The Body Firm family.
I keep trying to cancel for months and…
I keep trying to cancel for months and you won’t do it
19. marts 2026
Besvarelse fra The Body Firm
We're sorry to hear your feedback and experience, Michelle. Your cancellation request has been completed as of 7/24/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing The Body Firm and allowing us to be part of your skin care journey.
I have tried over and over to cancel my account and orders. Please cancel forever.
I have tried over and over to cancel my orders for good and you totally ignore my requests.
1. januar 2026
Besvarelse fra The Body Firm
We're sorry to hear your feedback and experience, Catherie. That it took multiple attempts to complete your cancellation. Your account is now fully closed as of 07/24/2026. Thank you for choosing The Body Firm and allowing us to be part of your skin care journey.
I would like to be notified before my…
I would like to be notified before my subscription is sent, so I can decide if it is needed.
23. juni 2026
Besvarelse fra The Body Firm
Thank you for your feedback, Linda. We're happy to inform you that your subscription gives you the option to adjust the date you’d like your products shipped. For further assistance, kindly reach us out at 1-800-262-7441 available daily from 7:00 AM–10:00 PM EST. so we can assist you directly.
Besvarelse fra The Body Firm
Thank you for your feedback, Catherine. We checked your account and found that your next shipment is scheduled for August 27,2026. We’d love to hear your thoughts and learn about your results after you receive and use your product. If anything else comes up, we're here.
I feel my arms and thighs are looking a…
I feel my arms and thighs are looking a bit firmer with a little less lumpy. They definitely are softer.
23. juli 2026
Besvarelse fra The Body Firm
Thank you for sharing your experience, Cathy! We’re glad that your skincare routine with The Body Firm has helped you feel more confident and comfortable in your skin. Thank you for being part of The Body Firm family!
I didn’t give it 5 stars because I had…
I didn’t give it 5 stars because I had no heads up about being charged for a renewal product. It happened to come at an inconvenient time for me.
23. juli 2026
Besvarelse fra The Body Firm
We're sorry to hear your experience, Mary. And understand your concerns. We appreciate you taking the time to share your feedback. We'd like the opportunity to review your account and address the concerns you've raised. Please contact our Customer Care team at 1-800-262-7441 available daily from 7:00 AM–10:00 PM EST. so we can assist you directly.
Besvarelse fra The Body Firm
Thank you for your feedback, Marilyn! We’re happy to hear that your order arrived smoothly and that your experience was a positive one. Providing a reliable and enjoyable experience for our customers is always our goal. Thank you for being part of The Body Firm family.
Good product
Good product. I do think it makes my skin smoother with less crepeness(sp?)! A little pricy, however.
23. juli 2026
Besvarelse fra The Body Firm
Thank you for sharing your experience, Karen! We’re so glad to hear that our products have made a positive difference in your skin. We also appreciate your feedback about the cost. Our pricing reflects the quality ingredients, research-backed formulas, and high standards that go into creating a safe and effective skincare experience. Thank you for choosing The Body Firm!
Great product and efficient services
Proving good products and efficient delivery and online service to purchase or change anything
23. juli 2026
Besvarelse fra The Body Firm
Thank you for your wonderful feedback, Maria! We’re delighted to hear you’ve been pleased with both our skincare products and the convenience of managing your account. Providing quality skincare and a smooth customer experience is always our goal. Thank you for being a valued member of The Body Firm family!
The cream moisturizes
The cream moisturizes. The thing I do not like is the stickiness it leaves. Have I seen an improvement? Slight
23. juli 2026
Besvarelse fra The Body Firm
Thank you for sharing your experience, Susan. We’re glad to hear you’ve noticed moisturizing benefits, and we’re sorry the overall experience hasn’t fully met your expectations. With consistent use, you'll begin to see more visible results as The Body Firm formulas help hydrate the skin, improve the look of texture, and leave dry, crepey skin feeling smoother and softer over time. We hope you'll experience those improvements as well. Our Customer Care team would be happy to help. Kindly contact us at 888-708-2042, available from 7:00 AM to 10:00 PM, so we can help you directly.
It took me several tries before I could…
It took me several tries before I could cancel my orders.
23. juli 2026
Besvarelse fra The Body Firm
We're sorry to hear your feedback and experience, Katie. That it took multiple attempts to complete your cancellation. Your account is now fully closed as of 07/22/2026. Thank you for choosing The Body Firm and allowing us to be part of your skin care journey.
I did not order or re-order your…
I did not order or re-order your product. You’re not supposed to send it to me until I re-order it. You keep sending me this product cut it out.
17. juli 2026
Besvarelse fra The Body Firm
We're sorry to hear your feedback and experience, Brian! We understand that you're not aware of the auto delivery program and our team can assist in reviewing your subscription. Please don't hesitate to contact us at 1-800-262-7441 available daily from 7:00 AM–10:00 PM EST. so we can assist you directly.
I have tried to cancel my order at…
I have tried to cancel my order at least twice and I’m STILL receiving the product I DO NOT want anymore. I’m tired of returning the product and $20 shipping charges. I’ve tried calling and have tried online to cancel to no avail
9. april 2026
Besvarelse fra The Body Firm
We're sorry to hear your experience, Nancy. Your cancellation request has been completed as of today 07/23/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing The Body Firm and allowing us to be part of your skin care journey.
Very difficult company to work with in…
Very difficult company to work with in terms of communicating questions/concerns.
I’m not seeing any improvement in my skin from using this product and would like to end my subscription. Please advise how to cancel.
23. juli 2026
Besvarelse fra The Body Firm
We're sorry to hear your experience, Jane. Your cancellation request has been completed as of today 07/23/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing The Body Firm and allowing us to be part of your skin care journey.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.