Ich finde die Produkte sehr gut,ich habe mir die anderen Beiträge auch durchgelesen dazu möchte ich sagen bezüglich lieferung, leider sind es die diversen Paketdienste GLS,DPD,DPd etc,die kein gutes... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I'm a long-time customer. I placed an order and received a free gift—an expired bottle of Youth Spring. I have contacted customer service three times to ask how long it can be used after it expir... Se mere
Virksomheden har svaret
Great customer service. And Great products. Ayurveda's Youth Spring oil & their corresponding Blavada black gram face balm and body lotion r some of the best products I've ever used. I use the oil in... Se mere
Virksomheden har svaret
Ich konnte tagelang keine Artikel in den Warenkorb legen. Der Kundenservice hat mir per Mail sofort geholfen und mir auch den Rabatt gewährt, den ich wegen der Bestellprobleme verpasst hatte. Auch e... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The Ayurveda Experience is one of the most recognized and trusted global houses of Ayurvedic brands which offers a thoughtful curation of personal care and wellness brands inspired by Ayurveda. The platform has over 2 million customers in over 25 countries and strives to bring you clean, safe and effective beauty and wellness products that carry the goodness of ancient Ayurvedic wisdom in their own unique way. Every brand reflects a distinct philosophy, aesthetic and ritual, designed to meet your evolving needs with time-tested ingredients and consciously developed formulations.
Kontaktoplysninger
7 Temasek Boulevard #12-07 Suntec Tower One, 038987, Singapore, Singapore
- 678-498-7248
- care@theayurvedaexperience.com
- theayurvedaexperience.com
3,9
God
811 anmeldelser
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Har besvaret 100 % af deres negative anmeldelser
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Habe jetzt schon mehrfach dort…
Habe jetzt schon mehrfach dort Gesichtsöle bestellt und bin sehr zufrieden damit. Wenn man Wert auf natürliche und hochwertige Pflege legt,ist man hier gut beraten. Wunder vollbringen die Sachen leider auch nicht, aber für ein schönes Hautbild reicht es.:)
14. december 2024
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Besvarelse fra The Ayurveda Experience (US/Canada)
Namaste
Vielen Dank für Ihr Feedback und Ihre Treue zu unseren Produkten! Es freut uns sehr zu hören, dass Sie mit unseren Gesichtsölen zufrieden sind und die natürliche und hochwertige Pflege zu schätzen wissen. Wir geben stets unser Bestes, um Produkte anzubieten, die die Haut auf natürliche Weise unterstützen und verschönern. Falls Sie Fragen oder weitere Wünsche haben, lassen Sie es uns gerne wissen. 😊
Ich finde die Gesichtsöle einfach nur …pflegend jedoch sonst absolut wirkungslos.
Ich finde die Gesichtsöle einfach nur absolut wirkungslos. Sie sind zwar pflegend doch alle anderen Versprechen sind völlig an den Haaren herbeigezogen. Was mich aber so richtig aufregt ist dass negative Kommentare einfach gelöscht werden.
9. december 2024
Uopfordret anmeldelse
Besvarelse fra The Ayurveda Experience (US/Canada)
Namaste Melina,
Grüße von The Ayurveda Experience!
Melina, nachdem wir über Ihre Erfahrung mit unseren Ölen Bescheid bekommen haben, wollten wir natürlich wissen, warum Sie so eine Erfahrung gemacht haben. Deshalb haben wir Sie heute früher angerufen, um Feedback zu erhalten, aber leider konnten wir nicht mit Ihnen sprechen. 🙏
Melina, somit haben wir Ihre zwei Dezember-Bestellungen storniert und den Prozess der Rückerstattung davon auf Ihr Zahlungskonto eingeleitet und es wird innerhalb der nächsten 7-10 Arbeitstage, wenn nicht schneller, reflektiert. Sollte die Rückerstattung nach 10 Arbeitstagen noch nicht erfolgt sein, kontaktieren Sie uns bitte. Die Rückerstattungsbenachrichtigung wurde separat an Ihre E-Mail-Adresse gesendet, bitte überprüfen Sie dies.
Hiermit sende ich Ihnen herzliche Grüße aus Indien, wünsche Ihnen einen guten Rutsch ins 2025 ⛄ und verbleibe...
Mit freundlichen Grüßen
Team - The Ayurveda Experience
Very strong and offensive smells for 2 day of 1 application
I bought Blavana Body lotion and the Cerabuild face and neck cream from The Ayruveda Experience. I am sure I might have gotten results but in my household everyone asked me what the hell I put on. Then I went to a friends house and that household was offended by the very potent smell. My first reaction was being overwhelmed by the smell fumes and when I put on at night I just wanted to shower. I am not using these products and don't recommend because the smell is strong and offensive. I had a hard time to wash off that smell and it lasted for another day and not as intense but still offensive. I was told that it was my personal preference but when others spoke up without my solicitation then I decided i put up with that enough and lost hope of it working for me. Not acceptable!
7. december 2024
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Besvarelse fra The Ayurveda Experience (US/Canada)
Namaste
We're sorry to hear that! We understand that enjoying the scent of a product is a subjective experience.
Our Products contain a variety of different ingredients, herbs, and spices that don't always have an appealing scent. Our product team goes through several trials to improve the scent of each product for you while staying true to Ayurvedic guidelines.
We stand behind our products and offer a 30-day money-back guarantee. If you are unsatisfied with your purchase for any reason, contact us within 30 days of receiving the product and we will exchange the product or refund your money. You can write to us at care@theayurvedaexperience.com for further help on this issue.
Please let us know if you need further information.
I ordered a product on the 3rd Dec
I ordered a product on the 3rd Dec, this is a gift and I’ve still not received anything. I’m going to have to buy another gift to replace this not coming. I’ve email and WhatsApp various times with no response. I finally got a response with a tracking number that does not work 😢
3. december 2024
Uopfordret anmeldelse
Besvarelse fra The Ayurveda Experience (US/Canada)
Namaste Angela,
Thank you for reaching out and sharing your concerns. We truly understand the importance of receiving your gift in time, especially during the holiday season.
We want to assure you that your order has been processed and shipped directly from our India warehouse, which has caused some unexpected delays. This was due to one of the items being out of stock at our UK warehouse, requiring us to fulfill it from India instead.
The customer support team has reached out to you over email and has shared the tracking information with you.
We sincerely appreciate your patience and understanding during this time. Should you need any further assistance or have additional questions, please feel free to reach out to customer support over email.
Best regards,
The Ayurveda Experience
After weeks of waiting
After weeks of waiting, I didn’t expect my delivery anymore. Today I received it, I ordered it on November 26 th and now it, December 18 th.
So, I’m happy after all. I hope the products will be good.
18. december 2024
Uopfordret anmeldelse
Besvarelse fra The Ayurveda Experience (US/Canada)
Namaste Daisy
Thank you for your valuable feedback, and we apologize for the long delay.
It helps us do better and make each experience better than the last for you.
We look forward to your experience and hope it works well for you ❤🤗💞
Take care!
Balaayah black gram oil…
I received Balaayah black gram oil together with Yauvari youth spring! Very happy! Both gorgeous oils! I’m happy I read some of the negative reviews after I’ve purchased because it would have been a shame to have got turned off as I’m delighted with them and they truly smell wonderful and I’m generally a very fussy person!! So I’m sorry for the people that got disappointed but I will definitely re-order! 🫶🏻🧡🫶🏻
17. december 2024
Uopfordret anmeldelse
Besvarelse fra The Ayurveda Experience (US/Canada)
Namaste Carole
Thank you for your valuable feedback.
It helps us do better and make each experience better than the last for you.
Take care!
While I personally love the fragrance disappointed in price and results
While I personally love the fragrance and how it is absorbed not leaving oily sheen on skin as most body oils do however, I do not see any improvements of any kind. Bottle is almost gone in barely a month, very pricey for a monthly purchase. I love the face oil and the way it smells as well. I am 69 yrs young native Floridian and had very high hopes for this boy oil product.
24. november 2024
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Besvarelse fra The Ayurveda Experience (US/Canada)
Namaste Sandi
Our products are natural and based on Ayurveda, which is not a quick fix, and it is best to use them consistently over a prolonged period. Consistency is the key!
How long it takes to see results varies depending on the hydration and current condition of the skin. To claim a certain time limit for specific results, in general, would almost amount to be dishonest, and thus we, with the best intentions, cannot specify. We recommend taking before and after pictures. We often don’t notice the subtle results when looking at our skin daily, but the more you use it the better the results.
Hope this helps
Assistenza clienti inesistente
Premesso che i prodotti non sono eccezionali come sostengono ma solamente discreti, il servizio clienti è completamente assente. È da 10 giorni che ho fatto un ordine, ovviamente già pagato, e non viene nemmeno elaborato Impossibile interagire con qualcuno dell’assistenza: ho provato WhatsApp, il telefono, la mail, il modulo di contatto da sito. Ma ad oggi ancora nessuno ha risposto e intanto si sono intascati più di 100 €. Non comprerò mai più. Un servizio così neanche nel terzo mondo.
12. december 2024
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Besvarelse fra The Ayurveda Experience (US/Canada)
Namaste Cristina. Grazie per averci contattato e per la sua pazienza e comprensione in questa situazione. Apprezziamo sinceramente il tempo che ci ha dedicato per comunicarci le sue preoccupazioni e siamo veramente dispiaciuti per l'inconveniente che ha incontrato e ci scusiamo per la mancanza di comunicazione da parte del nostro servizio di assistenza. Abbiamo provveduto a rimborsarle completamente l'ordine come discusso via e-mail. Ci auguriamo che ci dia una possibilità in futuro!
Unpleasant smell
I received my black gram booster oil and have just started using it, however the fragrance is quite unpleasant and my husband has also asked me to stop using it. I'd like an alternative if there is one.
10. december 2024
Uopfordret anmeldelse
Besvarelse fra The Ayurveda Experience (US/Canada)
Namaste Trish
Thank you for reaching out to us.
We regret the fact that one of our best-selling products did not work for you.
Please help us with your order number via email to care@theayurvedaexperience.com so we can help you with more information
We would be more than happy to proceed at your convenience, as mentioned above we have two options for you,
Thank you for choosing The Ayurveda Experience and we wish to hear from you soon.
Didnt receive an order I paid for Sadly this is a great company but they…
Sadly this is a great company but they failed to send me an item I paid for. If only they put as much effort into satisfying their customers than lots of advertising. They have just lost a customer
3. december 2024
Uopfordret anmeldelse
Besvarelse fra The Ayurveda Experience (US/Canada)
Hi Heather,
We sincerely apologize for the inconvenience caused. It was an oversight on our part to miss an item from your order, and we truly regret this mistake. We have already shipped the missing product and sent the tracking information to your email.
Please let us know if there’s anything else we can do to make things right.
I purchased the Balaayah Black Gram…
I purchased the Balaayah Black Gram Body Booster and it arrived promptly, but I was rather disappointed as the smell of the oil had a horrible fragrance. It smelt a bit off an unusual smell that I had not experienced before. I applied the oil to my legs daily where the skin was very dry and three days later it had made no difference at all.
The smell was weird difficult to describe. I am obviously very disappointed with this product.
1. november 2024
Uopfordret anmeldelse
Besvarelse fra The Ayurveda Experience (US/Canada)
Hi Leanneg,
We’re sorry to hear about your experience with the product and that it didn’t meet your expectations. To help us assist you further, could you please email us at care@theayurvedaexperience.com with your order details?
We also offer other aroma variants of the oil, and we’d be happy to ship one that suits your preference.
Please let us know how we can make things right for you!
Not received my purchase
I purchased Kesardi face oil on 26/11/24
I didn’t get any confirmation and I have no order number so I can track the order. I’ve written an email but got no response.
This looks very bad to me and I wonder if I’ll ever get my purchase.
26. november 2024
Uopfordret anmeldelse
Besvarelse fra The Ayurveda Experience (US/Canada)
Hi Anne,
We sincerely apologize for the inconvenience and lack of communication.
To help us assist you further, could you please email us at care@theayurvedaexperience.com with the order#. We’ll prioritize resolving this issue and ensure you receive your order promptly.
Thank you for your patience.
servizio clienti pessimo.prodotti mai arrivati
Ordine fatto 15 giorni fa....prima si scusano per il ritardo...poi mi dicono che è stato consegnato addirittura 1 settimana fa..peccato mi mandano un numerdo di spedizione di altro utente...conclusione speso 110 euro e ad oggi a distanta di oltre 15 giorni non ho nè i prodotti nè il rimborso chiesto piu' volte!!! servizio clienti pessimo
Aggiornamento: trascorsa un' altra settimana ancora niente...e non rispondono ne alle mail ne al telefono sebbene chiami in orari in cui il servizio è attivo...risponde una vocve elettronica che dice che al momento non sono disponibili!
25. november 2024
Uopfordret anmeldelse
Besvarelse fra The Ayurveda Experience (US/Canada)
Namaste Maria Chiara! La ringraziamo per aver effettuato un ordine con noi. In qualità di interlocutore, desideriamo informarla che, a causa dell'elevato volume di ordini ricevuti durante il periodo del Black Friday, si sono verificati dei ritardi nell'elaborazione e nella spedizione degli ordini. Stiamo lavorando duramente per garantire che tutti gli ordini vengano elaborati il più rapidamente possibile. Ci scusiamo sinceramente per l'inconveniente e la ringraziamo per la sua pazienza e comprensione in questo periodo. Non appena il suo ordine verrà spedito, riceverà una conferma con un numero di tracciamento. Se ha domande o bisogno di assistenza, non esiti a contattarci via e-mail o telefonicamente come già detto. Grazie per la sua fiducia in The Ayurveda Experience.
Besvarelse fra The Ayurveda Experience (US/Canada)
Namaste Barbara
Thank you for your valuable feedback.
We truly appreciate your continued support and loyalty to The Ayurveda Experience products. Thank you for being a valued customer!
Take care!
Just received my first order and I was…
Just received my first order and I was very disappointed that it arrived in a scruffy, ripped Jiffy bag, that had clearly been thrown about in the delivery van and squashed by other parcels, as my products inside were all squashed. For the amount of money I paid I would have expected the products to have at least been packaged in a protective box. Very cheap and shoddy packaging does not give me confidence in the products or company.
8. december 2024
Uopfordret anmeldelse
Besvarelse fra The Ayurveda Experience (US/Canada)
Namaste Lucy,
Greetings from The Ayurveda Experience!
We sincerely apologize for any inconvenience you have encountered.
Our UK customer service team has informed us that they have responded to your query via email and Facebook Messanger. If you have any further questions, please feel free to reply to the same email.
Thank you for your understanding.
Regards,
The Ayurveda Experience
I ordered from this company on the…
I ordered from this company on the 29th November, there is very little order feedback although some clients said their order arrived the next day I am still waiting. I have asked the helpline , contacted the company numerous times just an automated reply . The money is taken from my account, and says order fulfilled. I ordered a second time on December 1st , a larger amount, money taken from my account, it says order unprocessed. All attempts to contact the company and track my parcels have been unsuccessful with automated responses in reply . Nowhere have they actually addressed the problems. I do not trust this company at all and wonder if there's a second false company trading under theif name.
29. november 2024
Uopfordret anmeldelse
Besvarelse fra The Ayurveda Experience (US/Canada)
Namaste Shirley,
Greetings from The Ayurveda Experience!
We sincerely apologize for any inconvenience you have encountered.
Our UK customer service team has informed us that they have responded to your query via email. If you have any further questions, please feel free to reply to the same email.
Thank you for your understanding.
Regards,
The Ayurveda Experience
I have to retract my prior review,I did…
I have to retract my prior review,I did receive the order,was packaged nicely,order as described, hopefully it will be nice for me,they kept emailing me telling me there was a problem with the delivery,idk why they did that, delivery wasn't that long at all
3. december 2024
Uopfordret anmeldelse
Besvarelse fra The Ayurveda Experience (US/Canada)
Namaste Donna
Thank you for your valuable feedback.
It helps us do better and make each experience better than the last for you.
Take care!
NO UPDATE ON ORDER PLACED MORE THAN 3 WEEKS AGO!!
I STILL HAVENT GOT ANY RESPONSE ON THE ORDER I PLACED ON THE 23rd of NOVEMBER. I HAD A PERSON CALL ME LAST SUNDAY WHO ASSURED ME THAT THIS WILL BE PROCESSED IN 3-5 WORKING DAYS. I HAVE SPENT A LOT OF TIME CHASING YOU GUYS FOR A STATUS UPDATE. ALL I GET IS COPY PASTED TEMPLATE ANSWERS. THIS IS EXTREMELY SHAMEFUL. I GET PLENTY OF EMAILS WITH YOUR PROMOTIONS PROMISING DELIVERY BEFORE CHRISTMAS. I WOULD LIKE COMPENSATION FOR THE AMOUT OF TIME I HAVE SPENT ASKING YOU GUYS TO DO YOUR JOB WELL. PATHETIC CUSTOMER SERVICE. YOUR PRODUCTS DONT COME CHEAP.
THE COMPANY IS TRYING TO LURE CUSTOMERS ADVERTISING THE OFFERS THEY HAVE AT THE MOMENT. PLEASE DONT BE FOOLED AND PLACE THE ORDER UNLESS YOU ARE READY TO FORGET ABOUT YOUR ORDER. THEY ARE PROMISING DELIVERY BEFORE XMAS. PLEASE THINK A MILLION TIMES BEFORE YOU PLACE ANY ORDER. LOOKS LIKE THEY DO NOT HAVE THE INFRASTRUCTURE TO HANDLE SUCH HIGH VOLUMES OF ORDERS! SO BEWARE!
23. november 2024
Uopfordret anmeldelse
Besvarelse fra The Ayurveda Experience (US/Canada)
Namaste Lak
We understand that this can be frustrating, and we sincerely apologize for the inconvenience caused. Please note that this is a one-off situation and we will surely look into this to make sure that it is not repeated.
Please help us with your order number via email to care@theayurvedaexperience.com so we can help you with more information
We look forward to fixing and making this experience better for you
The product doesn't work and gives me…
The product doesn't work and gives me acne.
29. november 2024
Uopfordret anmeldelse
Besvarelse fra The Ayurveda Experience (US/Canada)
Namaste Paula,
First and foremost, we sincerely apologize for the inconvenience you've experienced with our product. We understand how important it is for our customers to have a positive experience, and we're sorry to hear that this was not the case for you. Our iYURA oils are crafted with pure, herbal formulations that many clients have found beneficial. However, we recognize that each individual's skin can react differently, and it's possible that you may be sensitive to one of the ingredients.
To assist you further and find a suitable resolution, could you please provide us with your order number? This will help us address your concerns more effectively.
We appreciate your feedback and look forward to resolving this matter to your satisfaction. Thank you for your understanding and patience.
It's now one day later and still havent…
It's now one day later and still havent received my order which was placed 10/23/24. It's now 11/21. Reviewed my records and the products didn't ship from Ayurveda until about two weeks after after the initial order. DHL is still horrendous...the tracking is off the charts awful. Seems this should be looked into to stay competitive.
21. november 2024
Uopfordret anmeldelse
Besvarelse fra The Ayurveda Experience (US/Canada)
Namaste Laura
We understand that this can be frustrating, and we sincerely apologize for the inconvenience caused. Please note that this is a one-off situation and we will surely look into this to make sure that it is not repeated.
Please help us with your order number via email to care@theayurvedaexperience.com so we can help you with more information
We look forward to fixing and making this experience better for you
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.