I hired them to move my things home after a stay in the UK. I saved up and paid for door-to-door service. Instead I found that they had zero experience or knowledge about the receiving country. They m... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I hired them to move my things home after a stay in the UK. I saved up and paid for door-to-door service. Instead I found that they had zero experience or knowledge about the receiving country. They m... Se mere
Virksomheden har svaret
We used Eurogroup for our move from Saudi Arabia to the UK. The entire experience was great. They kept me updated on the progress from Saudi Arabia to the UK including dates and timings. A special men... Se mere
Virksomheden har svaret
Frankie Hand at Eurogroup International Removals has been an absolute triple star in all her work regarding the updates of the shipping of our container etc coming over from South Africa. Her emails t... Se mere
We moved from New Zealand and required storage initially. We have just moved to our new flat. Throughout the process the communication has been excellent and the team are always helpful. When our... Se mere
Virksomheden har svaret
Domestic and International relocation has been our area of expertise since opening over 25 years ago. The EUROGROUP and all the people who make us what we are, are dedicated to delivering a high quality service in the home moving industry with the knowledge and experience of our move managers forming the foundation of every move project we undertake. Whether our customers are moving home within the UK, throughout Europe or around the world, we listen to what they want, guide them on what they may need and work in partnership with them to provide the best solutions whether their move is straight forward or very complex. With offices in the UK, France, USA and a trusted partner network around the world, we are yet to come across a move we are unable to accommodate carrying out in excess of 8,000 moves per year. Whilst no two moves are the same, our move mangers continually demonstrate a genuine care and attention to our customers’ needs. This has created a strong level of trust among our customers, strengthened our reputation in the moving industry and has made us stand out among our competitors.
74-75 Fred Dannatt Road, IP28 7RD, Mildenhall, Storbritannien
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Eurogroup handled receiving our shipment from Nairobi, Kenya into London. Calvin was the person we were in touch with. Constant update on status. All handled in a professional, timely and efficient manner
Highly recommend Eurogroup
I'm not the kind to usually write reviews for anything but I feel that Eurogroup definitely deserve plaudits for their services. I've moved country-to-country several times over the last decade or so and Eurogroup were far and away the best moving company I've dealt with in all that time. Everything from the admin staff (shout out to Frankie Hand, administrator extraordinaire) to the delivery crew were super professional, helpful and friendly. Moving in any capacity is stressful as hell, so it makes a massive difference to have such great support.
The service we received from Eurogroup was excellent. Frankie Hand kept us informed and up to date throughout the delivery process. Thank you so much for the smooth delivery of our goods.
Best experience ever ! I relocated from the US to the UK right in the midst of the pandemic, because of the timing of my move my relocation became quite difficult & very stressful.
I contacted Ms. Frankie Hand who from our initial contact to the follow up after delivery of my goods she was professional but at the same time personable and empathetic of my plight, she went above & beyond to assist me and she did far above my expectations, and saying thank you by no means expresses how I really feel.
The 2 young men that delivered my goods too me were also very personable & professional it was wonderful meeting them.
I would not hesitate to recommend this company for your relocation needs, you won't be sorry!!
I am more than pleased to provide a review for Eurogroup , who recently helped me relocate some of my personal possessions home after a spell overseas . They were true professionals from start to finish Frankie worked tirelessly to help and support where needed and her expertise was invaluable in helping me navigate the complicated repatriation process. I will recommend 100 % and in fact I am already trying to work with them again on other things !!! Just fab...
Excellent company. Very efficient and friendly staff. Highly recommend them.
Excellent service and communication all the way through the transportation of the freight. I was really impressed with the level of service and communication and personal care taken to ensure I was happy with arrangements. The delivery after customs was prompt and efficient again with good communication by email and mobile. Excellent I would recommend to others. Thank you for the ease and stress free way it was managed.
Highly recommended. From the moment the goods were packed and shipped, we have had constant communication with EuroGroup. Frankie has been brilliant in communicating with status updates. The goods were packaged wrapped with care. Delivered and unpacked with the same care. Waste taken away. All I can say is a massive thank you Frankie.
We recently moved to the UK from South Africa - EuroGroup managed everything on this side. This is already a stressful endeavour, amplified by the recent international turmoil and delays experienced everywhere as a result of the pandemic.
Throughout this period, EuroGroup and in particular Frankie Hand provided fantastic support. The feedback we received was always timely and friendly and Frankie went above and beyond to ensure our expectations are managed and met.
Really grateful to have such professional support - would recommend their services to anyone taking on the challenge of an international move.
Great service. Frankie Hand was great at communicating and the movers were helpful, friendly and professional. Would definitely use again.
We would highly recommend Eurogroup for your international or domestic move or shipping. The whole team has been absolutely fabulous. Customer service has been exceptional; communication and updates were timely; delivery was exactly on time and the lads were very nice! We have been very pleased with the service all around and found Eurogroup really lovely to work with!
Frankie Hand was awesome. Super fast responses every time I emailed. I feel like she became a friend during the whole moving experience. We had some ups and downs, as is usual in moving house but she was amazing. Thanks Frankie!
Fantastic service all round! Special shoutout to Frankie who was working in the office and was excellent. I was a difficult customer constantly chasing for updates and she was extremely responsive and supportive throughout the whole process. One of the best customer service experiences, thank you Frankie!
the whole process from the initial contact via my packing agents in Singapore to the final delivery at my residence in UK has been seamless and totally satisfactory
I have been kept informed at every stage of the process by Eurogroup and in particular Frankie Hand who has handled the operation
I’ve been travelling all over the world for the last 25 years and, without a doubt, the service provided by Eurogroup on this last move from Oman was one of the best. Frankie Hand coordinated everything so perfectly and was always 10 steps ahead keeping me informed of status. Thank you!
Eurogroup assisted with my relocation from the West Coast of the USA to Berkshire UK. They were the appointed UK agent that the international shipping company I contracted with in the US used at the final destination location of my shipment. I didn't engage Eurogroup directly myself, however I certainly would do in the future if I ever needed to because the service they provided was excellent and I would definitely recommend them.
The person I dealt with at Eurogroup was a lady called Frankie Hand. She first reached out to me a few days before my shipment was due into port in the UK. From that point to the day of delivery of my consignment, Frankie has consistently kept me informed, up-to-date and fully aware of the status of my shipment. I don't think there is anything she could have done to have made the process easier and there is nothing I can fault with the service she provided.
I would have no hesitation at all in recommending Eurogroup, and I appreciate the help and service Frankie gave me.
Eurogroup were on time, efficient, professional, well mannered and careful with our move.
Communication was excellent. Ms Frankie Hand was an absolute pleasure to deal with.
I wouldn't hesitate to recomend Eurogroup and would use them again .
Many thanks to all involved.
I used Eurogroup International Movers to relocate from the USA to the UK. Having moved internationally twice before and the headache I endured throughout it, I was not looking forward to our final move. I have to say I was blown away at the service we received. Frankie Hand dealt with our move with absolute professionalism and what a pleasure she was to deal with. She kept us in the loop from start to end always responding to our email queries the same day (often within a half hour) and helped make our move smooth and stress-free. Words cannot express how happy we were with her level of customer care. Should I ever need to move internationally again, I would 100% use Eurogroup International and I would be more than happy to recommend their service to anyone else looking to make such a move. Thank you so much Frankie!
Kelly Wright
Our experience with your company from our initial communications through to the delivery was faultless. Service has been attentive and efficient, The delivery driver was punctual, very friendly and went above and beyond.
A 5 star experience - thank you!
Excellent service from start to finish. Updated and informed at every step of the way even during the COVID 19 pandemic. All staff who I dealt with were professional, knowledgeable and wanted to ensure that I had a smooth experience with my shipment. Frankie Hand was particularly helpful at the UK end. I will definitely recommend you to friends.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.