Order arrived quickly but sadly the item didn’t fit where it needed to go. Customer service were brilliant when told I had to return it & gave me all the information in order to do so. Posted back &... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
From first ordering through to paying over the phone by card when negotiating the website staff have been terrific. Sonia was so helpful when I had a problem paying online and explained the procedure... Se mere
Virksomheden har svaret
Really rate this company they were so quick to respond gave me all the information I needed to get the right sizing and the package was orders in the morning and delivered the morning after! Thanks es... Se mere
Virksomheden har svaret
This lock was out of stock on many other sites so I was extremely pleased to find it was available at TFS. In addition their price was extremely competitive. Although I only selected the standard deli... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
TFS Direct, the home of TFS Direct aluminium gates, and trusted supplier of security gate hardware and access control systems . Locinox UK GOLD partner. Recognised for the highest levels of technical knowledge and support and for offering gold standard customer service.
About TFS Direct
Skrevet af virksomheden
- TFS Direct, a leading name in the supply of aluminium gates, and the specification and supply of security gate hardware and access control systems.
- Choose from our 4 gate ranges; Ignite - Our standard range of aluminium driveway and side gates. Over 25 designs that can be manufactured in any RAL colour and a selection of woodgrains. Also available in stock sizes for a more cost effective option Edge - A premium bolted range of gates manufactured with a thicker profile that can be provided as a swing or sliding gate. Ideal for those looking for a more robust aluminium gate. Elevate - Our premium welded product also available in cantilever style. Manufactured in any RAL colour and a range of woodgrains. Dynasty - Looking for something a bit different? The Dynasty is a range devoted to the ornamental style. A premium welded product, the Dynasty range allows you to keep the traditional feel to a property. A trusted name in the supply of security gate hardware, working directly with businesses and customers to provide the best products on the market. TFS Direct are a GOLD distributor for Belgian manufacturers Locinox and work with leading manufacturers Borg, Codelocks, Exidor, AES Global, LIFE Automation and Squire.
Kontaktoplysninger
Unit 11-12 Springvale Business Centre, CW11 3HY, Sandbach, Storbritannien
- 0330 700 3030
- sales@tfsdirect.co.uk
- tfsdirect.co.uk
4,8
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service all round.
I haven't used this Company before but will certainly use them again. The product was competitively priced, the delivery next day and communication excellent from themselves and their carrier. 5 stars.
7. november 2024
Besvarelse fra TFS Direct
Thank you for taking the time to post a review, and for the kind comments. Always happy to help.
Besvarelse fra TFS Direct
Thanks you for taking the time to post a review. Great to hear that you were happy with both the price and delivery. Always happy to help.
Goods have not arrived
Goods have not arrived, so can't rate yet. TFS have been helpful and tried to track with DPD.
DPD just say there has been a delay.
5. november 2024
Besvarelse fra TFS Direct
Thank you for sending over details of your issue. We received your email this morning, and hopefully you were pleased that we dealt with this within 10 minutes of being made aware of the issue, we were then waiting on DPD to confirm details with us so we could provide further feedback to you regarding the status of the delivery. We fully appreciate the frustration at DPD being unable to deliver on time, and while we take full responsibility of your order until it is in your hands, we have done all we can to deal with this as quickly and efficiently as possible once we were made aware of the problem. When issues like this arise, although infrequent, it is just as frustrating for us as it is for our customers, especially when your order was picked and shipped within 3 hours of being placed with us, so please do accept our apology. If our service wasn't up to standard, we will be happy to have DPD return the product to us and give you a full refund. I can assure you that we have done everything from our side to rectify. Should you still feel like the 1 star rating is a fair reflection of our service, it would be great if this could also be reflected in a review of the courier also.
Excellent work and good value
Really pleased with TFS today. My disabled mother now has accessible emersion heater controls downstairs. She is delighted. TFS were polite and friendly, easy to contact, and did an excellent job. No mess. No call out charge and it cost less than expected. I would definitely recommend these electricians.
4. november 2024
Uopfordret anmeldelse
Besvarelse fra TFS Direct
While we would love to take credit for this lovely review,it seems there may have been a little confusion. Here at TFS we supply security gate hardware and access control components, and the work undertaken by another TFS should be credited to them and not to ourselves.
Emily in Sales Support was great at…
Emily in Sales Support was great at listening to what I needed and then advising on the best gate lock to order. It arrived super quick, and fits perfectly! Thank you, Emily! thank you TFS.
1. november 2024
Uopfordret anmeldelse
Besvarelse fra TFS Direct
Thank you for taking the time to post a review and for the kind comments. We will ensure this is communicated to Emily and the team.
Besvarelse fra TFS Direct
Thank you for taking the time to post a review. Always happy to help.
Very good and efficfient
16. oktober 2024
Besvarelse fra TFS Direct
Thank you for taking the time to post a review. Great to hear you were happy with the order and service.
Excellent service product delivered…
Excellent service product delivered very quickly
14. oktober 2024
Besvarelse fra TFS Direct
Thank you for taking the time to post a review and for the kind words. Always happy to help.
Just perfect
Just perfect. Easy access website. Easy to order. And delivered at the notified time in perfect condition.
Thank you TFS.
3. oktober 2024
Besvarelse fra TFS Direct
Thank you for taking the time to post a review, and for the kind comments. Always happy to help.
Fast and very efficient service from…
Fast and very efficient service from ordering to delivery
3. oktober 2024
Besvarelse fra TFS Direct
Thank you for taking the time to post a review and for the kind comments. Glad to hear we were able to help.
Such good service and products
Matt is amazing
What was starting to cause me a headache, was made so simply with his help and advise, and super speedy delivery
Highly recommend and will 100% be using again
3. oktober 2024
Uopfordret anmeldelse
Besvarelse fra TFS Direct
Thank you very much for taking the time to post a review and for the very kind comments. We will ensure that Matt and the team are informed. Many thanks for your order; we are very pleased that we were able to help.
Very kind and professional staff
Very kind and professional staff, very quick answers and solutions to any kind of questions/problems.
I 'm very satisfied.
Highly recommended.
27. september 2024
Uopfordret anmeldelse
Besvarelse fra TFS Direct
Thank you for taking the time to post a review and for the kind comments. Great to hear that we were able to help and that you were happy with the service.
Just wanted to say the service I have…
Just wanted to say the service I have received from Matt at TFS was exceptional!
Above and beyond does not come close to the level of service, help and advice I have received from him. Due to his professional service I will now be using TFS first and foremost, Matt is a great asset to your company!
26. september 2024
Uopfordret anmeldelse
Besvarelse fra TFS Direct
Thank you very much for taking the time to post a review and for the very kind comments. We will ensure this is communicated to Matt and the rest of the team. Happy that we were able to help.
Super quick delivery
Super quick delivery. Good product description meant I ordered exactly what was needed for a like for like swap of my broken sliding gate lock.
23. september 2024
Besvarelse fra TFS Direct
Thank you for taking the time to post a review, and for the kind comments. Happy that we were able to help.
Faultless supplier
Super product. Fast delivery. Great price. Nothing more I can say. Will be back again to TFS Direct.
16. september 2024
Besvarelse fra TFS Direct
Thank you for taking the time to post a review and for the kind comments. Always happy to help.
Great service from start to the…
Great service from start to the delivery any parts i order come in great time and excellent quality
16. september 2024
Besvarelse fra TFS Direct
Thank you for taking the time to post a review and for the kind comments. Always happy to help.
Great customer service from Emily.
Great customer service from Emily.
13. september 2024
Uopfordret anmeldelse
Besvarelse fra TFS Direct
Thank you for taking the time to post a review. We will ensure this is communicated to Emily and the team. Many thanks for your order.
Great communication and speed of…
Great communication and speed of delivery. Will certainly use again.
12. september 2024
Uopfordret anmeldelse
Besvarelse fra TFS Direct
Thank you for taking the time to post a review. Always happy to help.
Besvarelse fra TFS Direct
Thank you for taking the time to post a review. Always happy to help.
Great support
Spoke to Emily who provided great support and was really helpful with any queries
5. september 2024
Uopfordret anmeldelse
Besvarelse fra TFS Direct
Thank you for taking the time to post a review and for the kind comments. We will ensure this is communicated to both Emily and the rest of the team.
Dette er Trustpilot
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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