Order arrived quickly but sadly the item didn’t fit where it needed to go. Customer service were brilliant when told I had to return it & gave me all the information in order to do so. Posted back &... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
From first ordering through to paying over the phone by card when negotiating the website staff have been terrific. Sonia was so helpful when I had a problem paying online and explained the procedure... Se mere
Virksomheden har svaret
Really rate this company they were so quick to respond gave me all the information I needed to get the right sizing and the package was orders in the morning and delivered the morning after! Thanks es... Se mere
Virksomheden har svaret
This lock was out of stock on many other sites so I was extremely pleased to find it was available at TFS. In addition their price was extremely competitive. Although I only selected the standard deli... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
TFS Direct, the home of TFS Direct aluminium gates, and trusted supplier of security gate hardware and access control systems . Locinox UK GOLD partner. Recognised for the highest levels of technical knowledge and support and for offering gold standard customer service.
About TFS Direct
Skrevet af virksomheden
- TFS Direct, a leading name in the supply of aluminium gates, and the specification and supply of security gate hardware and access control systems.
- Choose from our 4 gate ranges; Ignite - Our standard range of aluminium driveway and side gates. Over 25 designs that can be manufactured in any RAL colour and a selection of woodgrains. Also available in stock sizes for a more cost effective option Edge - A premium bolted range of gates manufactured with a thicker profile that can be provided as a swing or sliding gate. Ideal for those looking for a more robust aluminium gate. Elevate - Our premium welded product also available in cantilever style. Manufactured in any RAL colour and a range of woodgrains. Dynasty - Looking for something a bit different? The Dynasty is a range devoted to the ornamental style. A premium welded product, the Dynasty range allows you to keep the traditional feel to a property. A trusted name in the supply of security gate hardware, working directly with businesses and customers to provide the best products on the market. TFS Direct are a GOLD distributor for Belgian manufacturers Locinox and work with leading manufacturers Borg, Codelocks, Exidor, AES Global, LIFE Automation and Squire.
Kontaktoplysninger
Unit 11-12 Springvale Business Centre, CW11 3HY, Sandbach, Storbritannien
- 0330 700 3030
- sales@tfsdirect.co.uk
- tfsdirect.co.uk
4,8
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Greenhouse door carriage
The whole process took very little time . Site was well set out and parts were easy to find. The parts i ordered were delivered promptly and in great condition, Exactly what i needed. I would use this company again without hesitation
6. februar 2025
Besvarelse fra TFS Direct
Thank you for taking the time to post a review, and for the kind, detailed comments. Great to hear you were happy the service.
Besvarelse fra TFS Direct
Thank you for taking the time to post a review. Always happy to help.
Helpfull and knowledgeable
I called TFS and spoke with a very helpful chap called Matt, he was able to help with my refund request and saved me money. It was really good to speak to a knowlegable person, thanks for the expert advice on the replacement part needed.
6. februar 2025
Uopfordret anmeldelse
Besvarelse fra TFS Direct
Thank you for taking the time to post a review, and for the kind comments.
Fast and efficient service
I ordered 10mm Locinox gate bolts, which were delivered promptly.
3. februar 2025
Besvarelse fra TFS Direct
Thank you for taking the time to post a review. Always happy to help.
Exactly as ordered with prompt delivery
Goods were exactly as ordered and arrived very quickly.
30. januar 2025
Besvarelse fra TFS Direct
Thank you for taking the time to post a reply and for the kind comments. Always happy to help.
Besvarelse fra TFS Direct
Thank you for taking the time to post a review, and for the kind comments.
I’m no lock expert and I was buying all…
I’m no lock expert and I was buying all parts separately, until Emma pointed out I could buy a complete set which was more affordable alternative. Given immediate refund and advice and news set. Great 😊
13. januar 2025
Besvarelse fra TFS Direct
Thank you for taking the time to post a review and for the kind feedback. Really good to hear that we were able to help.
Besvarelse fra TFS Direct
Thank you for taking the time to post a review and for the kind comments.
Besvarelse fra TFS Direct
Thank you for taking the time to post a review and for the kind comments. Always happy to help.
Next daSpeedy deliveryy delivery excellent service.
Next day delivery excellent service.
19. december 2024
Besvarelse fra TFS Direct
Thank you for taking the time to post a review and for the kind comments. Always happy to help.
didnt get delivered went to post office…
didnt get delivered went to post office it was shut I wnet back it wasnt there so i dont knwo where the order is and havent had a refund
19. november 2024
Besvarelse fra TFS Direct
Unfortunately, when DPD attempted to deliver, there was nobody available to accept the order, and it was then sent to a pickup point for collection. As soon as we were made aware of the issue we immediately sent out a replacement product. We are very sorry for the delay and we dealt with it swiftly as soon as we were made aware of the issue.
Besvarelse fra TFS Direct
Thank you for taking the time to post a review and for the kind comment. Glad we were able to help.
Excellent product and delivery
28. november 2024
Besvarelse fra TFS Direct
Thank you for thew feedback and for taking the time to post a review.
Great delivery
27. november 2024
Besvarelse fra TFS Direct
Thank you for the kind comment and for taking the time to post a review.
Vergg uh prompt on dispatching goods
26. november 2024
Besvarelse fra TFS Direct
Thank you for taking the time to post a review.
Besvarelse fra TFS Direct
Thank you for taking the time to post a review and for the kind comments.
Great customer service from Emily
Great customer service from Emily! I ordered the wrong part so called up to enquire about an exchange / refund. Emily explained the process and i ordered the new part. I then received an email from Emily completely off her own back with more information for me to check to ensure I got the correct part.
As a result of this TFS will now always be the first place i try when i need any hardware
20. november 2024
Uopfordret anmeldelse
Besvarelse fra TFS Direct
Thank you for taking the time to post a review and for the kind words. We will ensure that this is communicated to both Emily and the rest of the team. Many thanks for your order.
Easy to find parts I was looking for…
Easy to find parts I was looking for and quick delivery times
15. november 2024
Besvarelse fra TFS Direct
Thank you for taking the time to post a review and for the kind feedback.
Second time of using TFS Direct and…
Second time of using TFS Direct and second time speedy correct delivery of items ordered
8. november 2024
Uopfordret anmeldelse
Besvarelse fra TFS Direct
Thank you for taking the time to post a review. Great to hear you were happy with the delivery and accuracy of the order. Always happy to help.
Quality Products
Items arrived as advised. Quality products and great service. Thank you.
9. november 2024
Besvarelse fra TFS Direct
Thank you for the review and the comment about the service. Great to hear you had a good experience.
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