Order arrived quickly but sadly the item didn’t fit where it needed to go. Customer service were brilliant when told I had to return it & gave me all the information in order to do so. Posted back &... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
From first ordering through to paying over the phone by card when negotiating the website staff have been terrific. Sonia was so helpful when I had a problem paying online and explained the procedure... Se mere
Virksomheden har svaret
Really rate this company they were so quick to respond gave me all the information I needed to get the right sizing and the package was orders in the morning and delivered the morning after! Thanks es... Se mere
Virksomheden har svaret
This lock was out of stock on many other sites so I was extremely pleased to find it was available at TFS. In addition their price was extremely competitive. Although I only selected the standard deli... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
TFS Direct, the home of TFS Direct aluminium gates, and trusted supplier of security gate hardware and access control systems . Locinox UK GOLD partner. Recognised for the highest levels of technical knowledge and support and for offering gold standard customer service.
About TFS Direct
Skrevet af virksomheden
- TFS Direct, a leading name in the supply of aluminium gates, and the specification and supply of security gate hardware and access control systems.
- Choose from our 4 gate ranges; Ignite - Our standard range of aluminium driveway and side gates. Over 25 designs that can be manufactured in any RAL colour and a selection of woodgrains. Also available in stock sizes for a more cost effective option Edge - A premium bolted range of gates manufactured with a thicker profile that can be provided as a swing or sliding gate. Ideal for those looking for a more robust aluminium gate. Elevate - Our premium welded product also available in cantilever style. Manufactured in any RAL colour and a range of woodgrains. Dynasty - Looking for something a bit different? The Dynasty is a range devoted to the ornamental style. A premium welded product, the Dynasty range allows you to keep the traditional feel to a property. A trusted name in the supply of security gate hardware, working directly with businesses and customers to provide the best products on the market. TFS Direct are a GOLD distributor for Belgian manufacturers Locinox and work with leading manufacturers Borg, Codelocks, Exidor, AES Global, LIFE Automation and Squire.
Kontaktoplysninger
Unit 11-12 Springvale Business Centre, CW11 3HY, Sandbach, Storbritannien
- 0330 700 3030
- sales@tfsdirect.co.uk
- tfsdirect.co.uk
4,8
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy and prompt ordering
Great selection of products. Order easy to place and prompt delivery ready for the Bank Holiday weekend.
17. april 2025
Besvarelse fra TFS Direct
Thank you for taking the time to post a review. Always happy to help.
Deliver the parcel someone has been in…
Deliver the parcel someone has been in all day never even attempted to deliver we have cctv coverage of our parcel box no one has been near it today
16. april 2025
Besvarelse fra TFS Direct
Thank you for the review and feedback. I can see from our tracking that the order was placed on Wednesday evening after the cut off for same day shipping on Wednesday, meaning it was shipped on Thursday on a next business day service, which would have been a Tuesday delivery. The parcel was requested for pickup at a local delivery shop and was delivered yesterday, which was 1 day ahead of scheduled delivery. We are pleased that you have now picked up the parcel, but we will look at ways to improve visibility of the cut off time on the website. We display it at product page and on the cart, but understand that if this has not been noticed when placing the order that there may be improvements that we can make.
Great service and quality products
14. april 2025
Besvarelse fra TFS Direct
Thank you for taking the time to post a review. Always happy to help.
Great product and advice with speedy…
Great product and advice with speedy delivery. Thank you, will definitely recommend.
7. april 2025
Besvarelse fra TFS Direct
Thank you for taking the time to post a review, and for the kind feedback. Always happy to help
Great service
15. marts 2025
Besvarelse fra TFS Direct
Thank you for taking the time to post a review and for the kind feedback. Always happy to help.
Ordered the equipment early evening…
Ordered the equipment early evening Monday and was delivered Wednesday am. Was kept well informed and delighted with the product:
24. marts 2025
Besvarelse fra TFS Direct
Thank you for taking the time to post a review and for the kind comments. Always happy to help.
An absolute pleasure to deal with
An absolute pleasure to deal with. I bought 3 gate sets from them. The after sales assistance is faultless from Greg. Product is excellent. 5 stars.
25. november 2024
Uopfordret anmeldelse
Besvarelse fra TFS Direct
Thank you for taking the time to post a review. We do actually have a TFS Gates Trustpilot page, it would be great if you could leave a review on there.
Besvarelse fra TFS Direct
Thank you for taking the time to post a review. Always happy to help.
Great seller also for small orders
Great service also for small orders.
20. marts 2025
Uopfordret anmeldelse
Besvarelse fra TFS Direct
Thank you for taking the time to post a review. Always happy to help.
Good Service
26. februar 2025
Besvarelse fra TFS Direct
Thank you for taking the time to post a review.
Quality purchase that was delivered…
Quality purchase that was delivered ahead of time. Keep doing what your doing 👏
11. marts 2025
Besvarelse fra TFS Direct
Thank you for the kind comments and for the review .
Very good service with next day…
Very good service with next day delivery and good quality product no complaints- thanks
11. marts 2025
Besvarelse fra TFS Direct
Thank you for taking the time to post a review. Always happy to help.
Faulty lock replacement
I purchased a lock set from TFS Direct and when the kit arrived the lock was faulty. I contacted TFS and explained the situation.
Emily Machin was the sales support liaison and she was excellent! Very efficient and the whole process was smooth.
She explained I needed to return the faulty lock before receiving a replacement, which she arranged for me and the courier arrived the next day. I then received a new lock the day after.
I cannot fault the after care provided by Emily and TFS. I will definitely recommend to others and be a repeat customer myself.
4. marts 2025
Uopfordret anmeldelse
Besvarelse fra TFS Direct
Thank you for taking the time to post such a detailed review. We will ensure this is communicated to Emily and the team. Great to hear you had a 5-star experience with us.
Besvarelse fra TFS Direct
Thank you for taking the time to post a review and for the kind comments. Always happy to help.
Besvarelse fra TFS Direct
Thank you for taking the time to post a review and for the feedback. Always happy to help.
Besvarelse fra TFS Direct
Thank you for taking the time to post a review. Always happy to help.
Outstanding
Great service with vast technical knowledge along with quick delivery, why can all companies not provide this level of service!!!
24. februar 2025
Uopfordret anmeldelse
Besvarelse fra TFS Direct
Thank you for taking the time to post a review, and for the kind comments. We are always happy to help however we can.
Besvarelse fra TFS Direct
Thank you for taking the time to post a review and for the kind comments.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.