Order arrived quickly but sadly the item didn’t fit where it needed to go. Customer service were brilliant when told I had to return it & gave me all the information in order to do so. Posted back &... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
From first ordering through to paying over the phone by card when negotiating the website staff have been terrific. Sonia was so helpful when I had a problem paying online and explained the procedure... Se mere
Virksomheden har svaret
Really rate this company they were so quick to respond gave me all the information I needed to get the right sizing and the package was orders in the morning and delivered the morning after! Thanks es... Se mere
Virksomheden har svaret
This lock was out of stock on many other sites so I was extremely pleased to find it was available at TFS. In addition their price was extremely competitive. Although I only selected the standard deli... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
TFS Direct, the home of TFS Direct aluminium gates, and trusted supplier of security gate hardware and access control systems . Locinox UK GOLD partner. Recognised for the highest levels of technical knowledge and support and for offering gold standard customer service.
About TFS Direct
Skrevet af virksomheden
- TFS Direct, a leading name in the supply of aluminium gates, and the specification and supply of security gate hardware and access control systems.
- Choose from our 4 gate ranges; Ignite - Our standard range of aluminium driveway and side gates. Over 25 designs that can be manufactured in any RAL colour and a selection of woodgrains. Also available in stock sizes for a more cost effective option Edge - A premium bolted range of gates manufactured with a thicker profile that can be provided as a swing or sliding gate. Ideal for those looking for a more robust aluminium gate. Elevate - Our premium welded product also available in cantilever style. Manufactured in any RAL colour and a range of woodgrains. Dynasty - Looking for something a bit different? The Dynasty is a range devoted to the ornamental style. A premium welded product, the Dynasty range allows you to keep the traditional feel to a property. A trusted name in the supply of security gate hardware, working directly with businesses and customers to provide the best products on the market. TFS Direct are a GOLD distributor for Belgian manufacturers Locinox and work with leading manufacturers Borg, Codelocks, Exidor, AES Global, LIFE Automation and Squire.
Kontaktoplysninger
Unit 11-12 Springvale Business Centre, CW11 3HY, Sandbach, Storbritannien
- 0330 700 3030
- sales@tfsdirect.co.uk
- tfsdirect.co.uk
4,8
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Another fantastic 5-star review for…
Another fantastic 5-star review for Matt! His service is truly outstanding. I often reach out with little to no knowledge of the products—just a few photos from the team—and Matt immediately knows exactly what we need. Within 30 minutes of my initial email, the proforma invoice is in my inbox. Delivery is always prompt, and we’re kept fully updated with tracking throughout. Couldn't ask for better service! Thanks from us all at Universal Groundcare Ltd!!
5. juni 2025
Uopfordret anmeldelse
Besvarelse fra TFS Direct
Thank you for taking the time to post a review and for the kind comments. We will ensure this is communicated to both Matt and the rest of the team.
Besvarelse fra TFS Direct
Thank you for taking the time to post a review and for the feedback. Always happy to help.
You delivered to the wrong address.
1. juli 2025
Besvarelse fra TFS Direct
Thank you for taking the time to post a review. We are very sorry about the issue you experienced. As we use DPD as a courier for our products, we are only aware of any delivery issues when new are made aware of it, and we would always to our very best to rectify. If there is any more that we can do, don't hesitate to ask.
Very happy with the service but being a…
Very happy with the service but being a DIY fitter I didn't know what I didn't know and simple basic instructions could have helped. The hinges are not straightforward despite appearing so on first sight. Having mentioned my posts were 80mm square, i would have hoped/expected an alert to warn me the hinges are 100mm wide. I had to modify the hinges. Also, the adjuster on the top hinges requires a relief hole into the post, easily done but knowing beforehand would have helped (I did look on the website as I thought I had seen instructions regarding marking mounting heights for hinges - perhaps that was another provider). Very nice quality gates, would recommend them.
30. maj 2025
Besvarelse fra TFS Direct
Thank you very much for taking the time to post a review, and for the honest feedback. This has been passed on to the relevant team so that we can look for ways to improve. Really happy that you are happy with the gates.
Extremely Helpful
Extremely helpful! and absolute pleasure to do business with.
2. juli 2025
Uopfordret anmeldelse
Besvarelse fra TFS Direct
Thank you for taking the time to post a review, and for the kind comments. Always happy to help.
Besvarelse fra TFS Direct
Thank you for taking the time to post a review.
Excellent product selection
Excellent product choice, quality and description. Products dispatched and delivered ahead of expectation. Thank you!
25. juni 2025
Besvarelse fra TFS Direct
Thank you for taking the time to post a review, and for the kind comments. Great to hear you were happy with the service.
Besvarelse fra TFS Direct
Thank you for taking the time to post a review and for the kind words. Always happy to help.
Besvarelse fra TFS Direct
Thank you for taking the time to post a review and for the kind comments. Always happy to help.
Superb Electric Gates and professionally Installed
the gates were delivered promptly and looked even better than i expected Edinburgh Electric Gates your installers were excellent in both putting the gates up & clearing all the rubbish away off site
28. maj 2025
Besvarelse fra TFS Direct
Thank you for taking the time to post a review and for the kind words. Always happy to help. We actually have a TFS Gates review page, and it would be amazing if you could leave a review on that page.
The parcel didn’t / hasn’t arrived
The parcel didn’t / hasn’t arrived. Very frustrated due to the monopoly that TFS have on supply.
The task is now in delay because of the failed delivery.
28. maj 2025
Besvarelse fra TFS Direct
Stewart. Following the review i believe we have been in contact with you to provide a proof of delivery .As with any order we are always able to help when we are made aware of the issue. Should you require additional documentation showing the proof of delivery on the date that the product was requested we are happy to provide it .The product was sent on the day of order and delivered on a next day service. Hopefully, the speed in which we responded once we were aware of your issue, and the tracking that was provided showing that we fulfilled the order on time, will allow you to review the 1 star rating that was given.
Besvarelse fra TFS Direct
Thank you for taking the time to post a review and for the kind comments. We are always more than happy to help.
Besvarelse fra TFS Direct
Thank you for taking the time to post a review. Always happy to help.
Super efficient
Found the product I needed on their extensive list and received the item super quickly and safely packaged.
16. maj 2025
Besvarelse fra TFS Direct
Thank you for the kind feedback. Happy to help.
Besvarelse fra TFS Direct
Thank you for taking the time to post a review. Always happy to help.
I called TFS for a spare part for a…
I called TFS for a spare part for a lock…I was put through to Matt and he was so friendly and knowledgeable he knew the part that I wanted and helped me sort it out. The part arrived today and it fitter perfectly. I would highly recommend thanks again:o)
8. maj 2025
Uopfordret anmeldelse
Besvarelse fra TFS Direct
Thank you for taking the time to post a review, and for the kind comments. We will ensure this is communicated to Matt and the team.
Classic Emerald Gates Installation
Electric Gates Edinburgh recommended TFS Direct and, after viewing the various options and visiting a local installation, we selected the Emerald track sliding version in the stock RAL 9005 Black finish.
The gates, we purchased a side entrance gate also, have in our opinion a very classical style, simple with fine lines, nothing fancy but fantastic to view from our house.
The track system is supported by an underground steel H beam and the Lift Master motor is quiet, smooth and efficient.
We have not tried the Videx communications system often enough to comment however, the slimline control panel compliments the gate style.
We are delighted with the products.
9. maj 2025
Besvarelse fra TFS Direct
Thank you for taking the time to post such a detailed review. Great to hear that you were happy with the gate. Always happy to help.
Besvarelse fra TFS Direct
Thank you for taking the time to post a review. Great to hear you were happy with the order .
Delivered what I ordered
Delivered what I ordered. Actually faster than I was expecting which was great and made me happy I didn’t pay the extra for a fast delivery.
30. april 2025
Besvarelse fra TFS Direct
Thank you for taking the time to post a review and for the kind feedback. Always happy to help.
Easy to deal with and very very helpful…
Easy to deal with and very very helpful indeed. quick shipping and well packaged and protected parts.
14. april 2025
Besvarelse fra TFS Direct
Thank you for taking the time to post a review, and for the kind feedback. Always happy to help.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.