Order arrived quickly but sadly the item didn’t fit where it needed to go. Customer service were brilliant when told I had to return it & gave me all the information in order to do so. Posted back &... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
From first ordering through to paying over the phone by card when negotiating the website staff have been terrific. Sonia was so helpful when I had a problem paying online and explained the procedure... Se mere
Virksomheden har svaret
Really rate this company they were so quick to respond gave me all the information I needed to get the right sizing and the package was orders in the morning and delivered the morning after! Thanks es... Se mere
Virksomheden har svaret
This lock was out of stock on many other sites so I was extremely pleased to find it was available at TFS. In addition their price was extremely competitive. Although I only selected the standard deli... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
TFS Direct, the home of TFS Direct aluminium gates, and trusted supplier of security gate hardware and access control systems . Locinox UK GOLD partner. Recognised for the highest levels of technical knowledge and support and for offering gold standard customer service.
About TFS Direct
Skrevet af virksomheden
- TFS Direct, a leading name in the supply of aluminium gates, and the specification and supply of security gate hardware and access control systems.
- Choose from our 4 gate ranges; Ignite - Our standard range of aluminium driveway and side gates. Over 25 designs that can be manufactured in any RAL colour and a selection of woodgrains. Also available in stock sizes for a more cost effective option Edge - A premium bolted range of gates manufactured with a thicker profile that can be provided as a swing or sliding gate. Ideal for those looking for a more robust aluminium gate. Elevate - Our premium welded product also available in cantilever style. Manufactured in any RAL colour and a range of woodgrains. Dynasty - Looking for something a bit different? The Dynasty is a range devoted to the ornamental style. A premium welded product, the Dynasty range allows you to keep the traditional feel to a property. A trusted name in the supply of security gate hardware, working directly with businesses and customers to provide the best products on the market. TFS Direct are a GOLD distributor for Belgian manufacturers Locinox and work with leading manufacturers Borg, Codelocks, Exidor, AES Global, LIFE Automation and Squire.
Kontaktoplysninger
Unit 11-12 Springvale Business Centre, CW11 3HY, Sandbach, Storbritannien
- 0330 700 3030
- sales@tfsdirect.co.uk
- tfsdirect.co.uk
4,8
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Best Pricing around
10. oktober 2025
Besvarelse fra TFS Direct
Thank you for taking the time to post a review, and for the kind comments.
Staff were very helpful and the order…
Staff were very helpful and the order dealt with smoothly.
15. september 2025
Besvarelse fra TFS Direct
Thank you for taking the time to post a review, and for the kind comments.
Excellent communication throughout
Excellent communication throughout
Delivery as promised
Excellent packaging
Product exactly as ordered
Pleasant shopping experience, thank you so very much!
7. oktober 2025
Besvarelse fra TFS Direct
Thank you for taking the time to post such a detailed review .Always happy to help in any way we can.
Good overall service & delivery
30. september 2025
Besvarelse fra TFS Direct
Thank you for taking the time to post a review and your comments on the service.
Happy customer
Very efficient service from start to finish. Product excellent, delivery spot on, updates on the delivery timescale very useful. I highly recommend this company.
5. oktober 2025
Besvarelse fra TFS Direct
Thank you for taking the time to post a delivery. Always happy to help.
Besvarelse fra TFS Direct
Thank you for taking the time to post a review, and for the kind words. Great to hear you were happy with the service.
Besvarelse fra TFS Direct
Thank you for taking the time to post a review, and for the kind comments. Always happy to help.
Great service
Great service, had to cancel my order but you was very helpful and understanding, thanks 😊
24. september 2025
Besvarelse fra TFS Direct
Thank you for taking the time to post a review, and for the kind comments. Always happy to help.
Besvarelse fra TFS Direct
Thank you for taking the time to post a review, and for the kind comments. Always happy to help.
good customer service
good customer service, easy to nav website and quick delivery.
22. september 2025
Besvarelse fra TFS Direct
Thank you for taking the time to post a review and for the kind words. Always happy to help.
Besvarelse fra TFS Direct
Thank you for the kind words and for taking the time to post a review. Always happy to help.
Besvarelse fra TFS Direct
Thank you for taking the time to post a review, and for the kind words. Always happy to help.
Fantastic support from the Customer…
Fantastic support from the Customer Service Team to enable me to purchase the correct spare parts.
Thank you.
6. august 2025
Besvarelse fra TFS Direct
Thank you for taking the time to post a review, and for the kind comments. Always happy to help.
Besvarelse fra TFS Direct
We’ll take that as a magical compliment! 🧙✨ Thanks for recognising our spellbinding service — we promise to keep conjuring up great results for you!
TFS Direct should have 7 stars
The service and lengths that these guys went to was amazing. We needed 4m aluminium gates urgently, because we decided part way though our drive renovations to replace old wooden gates. Our builders had firm plans to complete the job and then move on to their next job, miles away from us. Gates were essential for our dogs’ security. If we couldn’t get the gates in time for the builders to install, things would have got very messy for at least 2 months.
TFS had stock of our chosen gates, took the order on Friday afternoon, and delivery was around 9.30am the following Wednesday. They fitted a lock in this time, too. TFS Matt and Aaron were very patient, answering all my stupid questions (sorry and thanks, guys!). Gates went in perfectly, all clear, no issues, and they look amazing. Expectations massively exceeded.
20. august 2025
Uopfordret anmeldelse
Besvarelse fra TFS Direct
Thank you for taking the time to post a review and for the kind comments. Always happy to help. We will ensure this is communicated to Matt, Aaron, and the rest of the team .
Spares from TFS Direct
Once I had managed to locate them they found what I needed in the warehouse and the transaction was quick and easy.
31. juli 2025
Besvarelse fra TFS Direct
Thank you for taking the time to post a review and for the kind comments. Always happy to help.
Besvarelse fra TFS Direct
Thank you for taking the time to post a review. Always happy to help.
Was great to get an email to say my…
Was great to get an email to say my package was on its way and also a message to say that my package would be delivered between 8-30am and 9-30am..
And it was..
Excellent.👍
2. august 2025
Besvarelse fra TFS Direct
Thank you for taking the time to post a review, and for the kind comments. Great to hear that you were happy with the service.
Reliable and trustworthy.
Worked with Aaron at TFS Direct since 2023. Reliable, trustworthy.
Ordered two Locinox lock configurations in 2024. No problems with the order.
A year later, I asked Aaron over email to reorder the same configuration from 2024 order and I just received the same configuration. I did not have to go over the list of part numbers to ensure the order is the same. I generally expect mistakes to be made if I don't look.
Also, I was able to source a bunch of quality DIN locks at an affordable price through TFS Direct.
Whenever I had any questions, I was able to get answers.
I was very happy with the gate lock configuration after a year of operation. The lock design is very thoughtful. The door lock has been operating very smoothly.
31. juli 2025
Uopfordret anmeldelse
Besvarelse fra TFS Direct
Thank you for taking the time to post a review, and for the the kind comments. We will ensure that this is communicated to Aaron and the rest of the team. Delighted that we were able to help.
Good communication, quick delivery & quality lock…
Communication was very impressive with TFS Direct. I contacted them prior to ordering to ask them where the lock I was thinking of ordering was made & they wrote back immediately to tell me it was made in the UK. It has arrived in very quick time & I’ve only just opened the box (Borglocks is the actual name of the lock) it looks like very good quality. I’ve yet to see how it functions & hope to report back once it’s been installed on the gate & had a bit of use. So far I’m very pleased with my purchase.
27. juli 2025
Besvarelse fra TFS Direct
Thank you for taking the time to post a review and for the kind feedback. Always happy to help.
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