Recently had an issue with delivery notification and Tekled dealt that will it promptly and even issued a refund. The two lamps I’ve purchased so far work well and are good value.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bit disappointed with the pendant lights. Looked nothing like picture on website. Ordered the nickel version but it was much more silvery than shown and the brown-coloured cord was a complete surpris... Se mere
Virksomheden har svaret
I noticed that one of my 5ft Led batten lamps failed to work. I noticed that if I touched the end where the cable entered the fitting it came on but only for a couple of seconds. I contacted the suppl... Se mere
Being wary of shopping online from a company I haven't used previously, I made the purchase with fingers crossed if I'm being honest. I have to say I needn't of worried. The light surpassed my expec... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Established in 2004, TEKLED has evolved into a distinguished manufacturer and supplier of both internal and external lighting fixtures, tailored for commercial, industrial, and residential applications. Our product line boasts a broad range of indoor and outdoor lighting solutions, including ceiling lights, wall lights, downlights, spotlights, among others. With over 15 years of industry experience extending across four continents and more than ten countries, TEKLED is renowned for delivering exceptional customer service, an expansive assortment of quality products, all while upholding the steadfast reliability that has underpinned our operations since our inception.
Kontaktoplysninger
TEKLED Unit 21, Beeston Business Park, Technology Drive, NG91LA, Beeston, Storbritannien
- 0115 922 1605
- customerservice@tekled.co.uk
- tekled.co.uk
4,7
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra TEKLED
Thank you for choosing us. The satisfaction of our customers is a source of pride for us.
Easy to deal with customer service and…
Easy to deal with customer service and prompt reply. Very nice quality.
1. juli 2026
Besvarelse fra TEKLED
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us.
Easy to order
Easy to order. Lights are amazing. Was just the delivery company messed up
As redirected for pick up location. Wasn’t informed still showed as in transit yet as scrolled down saw a photo of it being delivered onto the shops counter top so had to prove identity and purchase as no collection reference. Fortunately the shop was brilliant with me
3. juli 2026
Besvarelse fra TEKLED
Thank you for your great feedback! We’re delighted to hear you found it easy to order and are happy with the lights. We’re sorry for the confusion caused by the delivery company and the lack of clear collection information. We appreciate your patience, and it’s great to hear that the shop was so helpful. We’ll certainly pass your feedback on regarding the delivery experience.
great experience
The product arrived just a few days after I placed my order and was exactly as described. The quality is excellent, and I'm very pleased with my purchase. I also had a question before ordering, and the customer service team responded quickly and were extremely helpful. Overall, a great experience from start to finish.
29. juni 2026
Besvarelse fra TEKLED
Your review just lit up our day! Thanks for taking the time to leave such a glowing comment.
Excellent customer service- going above…
Excellent customer service- going above and beyond :)
29. juni 2026
Besvarelse fra TEKLED
Thank you for appreciating our customer service team. We believe in going the extra mile to assist our customers, and your feedback affirms our commitment.
Besvarelse fra TEKLED
Thanks for taking the time to leave such a positive review. Your satisfaction as our customer is what drives us to do our best every day.
My order was for a replacement of some…
My order was for a replacement of some units I had incorrectly specified. All done in quick time.
25. juni 2026
Besvarelse fra TEKLED
We are incredibly grateful for your kind words. Thank you for sharing your positive experience with us!
Fab company
Fab company, next day delivery, amazing lights and very competent prices.
Highly recommend
25. juni 2026
Besvarelse fra TEKLED
Thanks for taking the time to leave such a positive review. Your satisfaction is what drives us every day.
The item I required was in stock and…
The item I required was in stock and delivered promptly
25. juni 2026
Besvarelse fra TEKLED
Thank you for choosing us. Satisfaction of our customers is a source of pride for us.
At the moment
At the moment, I have emailed them a couple of times as had I light white, all the rest as I ordered, please get in touch with me
22. juni 2026
Besvarelse fra TEKLED
Thank you for your review, and we're sorry to hear there's been an issue with your order.
We've carefully checked our records and, unfortunately, we haven't received any emails regarding this matter. It's possible that your messages didn't reach us.
Our customer service team will contact you via email. We'll be more than happy to look into this for you and resolve it as quickly as possible.
We apologise for any inconvenience and look forward to hearing from you so we can put things right.
Excellent company
Excellent company. Great customer service, I have been using this company from past couple of years and one of the best company for lightning and customer service is outstanding.
25. juni 2026
Besvarelse fra TEKLED
Thanks for spreading the 'light' with your kind words. We are beaming with joy over here!
Lovely lighrs ,can’t wait to put them…
Lovely lighrs ,can’t wait to put them up when we move… Super fast delivery.. can’t fault them all .. Highly recommended
22. juni 2026
Besvarelse fra TEKLED
We are incredibly grateful for your kind words. Thank you for sharing your positive experience with us!
I found the lamp had dents on the…
I found the lamp had dents on the outside as if it had been bent As it was for installation in a garage I went ahead and put it in place anyway. The lamp works fine.
However the packing seems somewhat flimsy to me.
Ordering and delivery could not be faulted.
24. juni 2026
Besvarelse fra TEKLED
Thank you for taking the time to share your feedback.
We're sorry to hear that your lamp arrived with dents, as this is certainly not the condition we expect our products to reach our customers in. We appreciate you bringing this to our attention and will review the packaging to see where improvements can be made.
We're pleased to hear that the lamp is working well and that you were happy with the ordering process and delivery. If you ever receive a damaged item in the future, please don't hesitate to contact our customer service team—we'll always be happy to help and find a suitable solution.
Thank you again for your valuable feedback and for choosing TEKLED.
Prompt reply
Prompt reply to previous Trustpilot review. And arranged replacement to be delivered by return post
24. juni 2026
Besvarelse fra TEKLED
Thank you for your positive feedback. We're pleased to hear that our team responded promptly to your previous review and was able to arrange a replacement that reached you quickly.
We truly appreciate you taking the time to update your experience. Your feedback means a great deal to us, and we're always here to help if you need anything in the future.
Besvarelse fra TEKLED
Thank you so much for your positive feedback! We are so glad that you had a great experience with us.
Besvarelse fra TEKLED
Thank you for choosing us. The satisfaction of our customers is a source of pride for us.
Very good product
17. juni 2026
Besvarelse fra TEKLED
Thank you so much for your wonderful review! It's fantastic to know that you had a great experience with TEKLED.
Besvarelse fra TEKLED
Thank you so much for your positive feedback! We are so glad that you had a great experience with us.
Besvarelse fra TEKLED
Thanks for taking the time to leave such a positive review. Your satisfaction as our customer is what drives us to do our best every day.
Quick delivery well packaged
15. juni 2026
Besvarelse fra TEKLED
Thank you for choosing us. The satisfaction of our customers is a source of pride for us.
Dette er Trustpilot
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