Recently had an issue with delivery notification and Tekled dealt that will it promptly and even issued a refund. The two lamps I’ve purchased so far work well and are good value.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bit disappointed with the pendant lights. Looked nothing like picture on website. Ordered the nickel version but it was much more silvery than shown and the brown-coloured cord was a complete surpris... Se mere
Virksomheden har svaret
I noticed that one of my 5ft Led batten lamps failed to work. I noticed that if I touched the end where the cable entered the fitting it came on but only for a couple of seconds. I contacted the suppl... Se mere
Being wary of shopping online from a company I haven't used previously, I made the purchase with fingers crossed if I'm being honest. I have to say I needn't of worried. The light surpassed my expec... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Established in 2004, TEKLED has evolved into a distinguished manufacturer and supplier of both internal and external lighting fixtures, tailored for commercial, industrial, and residential applications. Our product line boasts a broad range of indoor and outdoor lighting solutions, including ceiling lights, wall lights, downlights, spotlights, among others. With over 15 years of industry experience extending across four continents and more than ten countries, TEKLED is renowned for delivering exceptional customer service, an expansive assortment of quality products, all while upholding the steadfast reliability that has underpinned our operations since our inception.
Kontaktoplysninger
TEKLED Unit 21, Beeston Business Park, Technology Drive, NG91LA, Beeston, Storbritannien
- 0115 922 1605
- customerservice@tekled.co.uk
- tekled.co.uk
4,7
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra TEKLED
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us.
very quick next day sevice
21. juli 2026
Besvarelse fra TEKLED
Thank you for choosing us. The satisfaction of our customers is a source of pride for us.
Besvarelse fra TEKLED
Your review just lit up our day! Thanks for taking the time to leave such a glowing comment.
Good quality products at a decent…
Good quality products at a decent price, prompt despatch and delivery!
21. juli 2026
Besvarelse fra TEKLED
Thank you so much for your wonderful review! It's fantastic to know that you had a great experience with TEKLED. We are committed to maintaining the high standards that you've come to expect from us.
I recently ordered a Tekled desk lamp…
I recently ordered a Tekled desk lamp which unfortunately broke after some use. However, the team at tekled immediately honoured the warranty and sent me a replacement straight away. Thank you very much! Very quick delivery too 👍
29. juli 2026
Uopfordret anmeldelse
Besvarelse fra TEKLED
We are so happy to hear you had a positive experience with our customer service. Your feedback inspires our team to continue delivering excellent support. If there's anything specific you would like to share or discuss, we are all ears. Thank you for choosing TEKLED!
Great wireless bulb
Wanted a wireless bulb and these are superb easy to use app no problem connecting. Great product
22. juli 2026
Besvarelse fra TEKLED
Thank you for choosing us. The satisfaction of our customers is a source of pride for us.
Good quality goods swiftly delivered at…
Good quality goods swiftly delivered at a reasonable price
22. juli 2026
Besvarelse fra TEKLED
We are incredibly grateful for your kind words. Thank you for sharing your positive experience with us!
Under cabinet lighting
Product as described - good quality/ easy to install / comprehensive instructions
Delivery as advised
Based on my order, would recommend
13. juli 2026
Besvarelse fra TEKLED
Your positive feedback is like a spotlight on our commitment to excellence! We're over the moon to learn that TEKLED brightened your space. If you ever need more brilliance, count on us to keep your surroundings aglow.
Besvarelse fra TEKLED
Thank you so much for your positive feedback!
GREAT SERVICE GREAT COMPANY
20. juli 2026
Besvarelse fra TEKLED
We are thrilled to hear such positive feedback. Being recognized as a great company is what we strive for. Your trust in us fuels our passion, and we are grateful for the opportunity to serve you.
Great choice of good quality products…
Great choice of good quality products super quick delivery .
My only issue was with the delivery cost a small item that could fit in a standard envelope £5 delivery charge!
17. juli 2026
Besvarelse fra TEKLED
Thank you for your fantastic feedback! We’re delighted to hear you’re happy with the quality of our products and our quick delivery. We completely understand your concern regarding the delivery charge for a small item, and we appreciate you sharing this feedback with us. We’ll certainly take it on board. Thank you for choosing us!
Besvarelse fra TEKLED
Thank you for choosing us. Satisfaction of our customers is a source of pride for us.
Besvarelse fra TEKLED
Thanks for taking the time to leave such a positive review. Your satisfaction as our customer is what drives us to do our best every day.
Amazing customer service
Amazing customer service. Builders who broke part of my delivery four years ago never took responsibility and TEK sent me replacement parts for free all those years later because it took me so long to sort out!
15. juli 2026
Besvarelse fra TEKLED
We are so happy to hear you had a positive experience with our customer service. Your feedback inspires our team to continue delivering excellent support. Thank you for choosing TEKLED!
Besvarelse fra TEKLED
Thank you for choosing us. The satisfaction of our customers is a source of pride for us.
Besvarelse fra TEKLED
Thank you so much for your positive feedback! We are so glad that you had a great experience with us.
I bought g80 replacement bulbs for 4…
I bought g80 replacement bulbs for 4 g95 led dimmable globe bulbs as the previous lot had started to fail after less than 2 years. So good on service, not so good on quality especially longevity, but good for price.
8. juli 2026
Besvarelse fra TEKLED
Thank you for your honest feedback. We’re pleased to hear that you were happy with our service and pricing, although we’re sorry that the longevity of your previous bulbs fell short of expectations. We understand how frustrating it is to need replacements after less than two years, and we appreciate you bringing this to our attention. We’re glad we could provide suitable replacement bulbs and hope you continue to enjoy them.
I bought an LED strip light from TekLed…
I bought an LED strip light from TekLed last week, but unfortunately it was faulty when I unpacked and tested it. I contacted their customer service expecting the usual hassle of having to return the faulty item before receiving a replacement. Instead, I was pleasantly surprised to find that a new one was already on its way.
The replacement arrived the very next day, worked perfectly, and the whole process was handled quickly and efficiently. Excellent customer service, no fuss, and a company that clearly stands behind its products. I wouldn’t hesitate to buy from TekLed again. Highly recommended
6. juli 2026
Besvarelse fra TEKLED
Thank you for appreciating our customer service team.We believe in going the extra mile to assist our customers, and your feedback affirms our commitment. If there's ever anything you need or questions you would like answered, don't hesitate to reach out.
Order placed and due to be delivered…
Order placed and due to be delivered Monday. Parcel never arrived and we are now Saturday. Company stated complaint raised with courier and still now we have heard nothing. No offer of re sending missing item and no offer of refund
6. juli 2026
Besvarelse fra TEKLED
We're very sorry for the frustration and disappointment caused by this order.
We did everything we could to ensure your original order was delivered, but once it became clear that it was unlikely to arrive, we immediately arranged and dispatched a replacement rather than waiting any longer. At the same time, we raised an investigation with the courier, as they are responsible for locating the missing parcel and providing updates.
We understand that the lack of communication regarding the courier's investigation has been frustrating, and we sincerely apologise for that. Our intention was always to resolve this as quickly as possible, and we're sorry that your experience fell short of the standard we aim to provide.
If there are any further issues with the replacement order, please contact us directly and we'll do everything we can to make things right.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.