I was worried about handing off my Nintendo switch, but it needed a WiFi chip repair. CEX said it’d be a week before Tech Centre even received it, so I emailed them to see if anything could be done. T... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Good, competitive, single price point for multiple repairs on one device I sent in for repair. Good communication from start to finish confirming what has been repaired and regular emails and texts co... Se mere
Virksomheden har svaret
I posted my pad to be repaired and the repair was complete and sent back within a few days, works like new again. Was a good choice to use tech centre instead of renewing my Xbox elite controller. Wo... Se mere
Virksomheden har svaret
In the case of the inherently faulty Xbox controllers, Tech Centre are a convenient, and fairly quick remedy. I got sick of laying out for controllers that would last only several months of light... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are the UKs leading tech repair experts, specialising in the repair of game consoles, handheld’s, controllers and VR of all makes and models. Our service is not only fast, but thorough, and we take the best care of your beloved tech while it is with us. With over 200,000 repairs to date, and expertise covering a huge range of devices, you can be assured that we have the expertise to bring your broken gaming tech back to life.
The leading console repair specialists in the UK
Skrevet af virksomheden
- No Fix No Fee Guarantee
- If we can't fix it, you don't pay. It's as simple as that. It's unlikely that our experts won't be able to repair your device. If they can't, it will be returned to you, no questions asked. There is no hidden “inspection fee” or any other covert charges - if we can't fix it, you won't pay a penny. We guarantee it.
- Two Year Warranty
- We put our money where our mouths are. We are so confident in our repair service and the fact that we source only the highest quality replacement parts from around the world, that we offer a whopping two year warranty on all our repairs.
- Online Tracking
- We know your gaming tech is precious, and so is your time, so we keep you informed every step of the way from the moment you book a repair. We'll reach out to you via text, emails, or you can track your repair by logging in to your account for updates on your repair.
- Quick Turnaround
- At Tech Centre, we pride ourselves on our rapid turnaround. Our standard service takes only 7 working days (once received at our repair centre).
- Simple Pricing
- One simple price, without hidden fees or complex pricing structures.
Kontaktoplysninger
4 Willowbridge Way, WF10 5NP, Castleford, Storbritannien
- 0800 288 4949
- support@techcentre.com
- techcentre.com
The UK's Number One Gaming Service!
4,7
Fremragende
1 t anmeldelser
Har besvaret 97 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Two weeks ago
When they repaired, my PlayStation works perfectly but I had to contact to know when I could get my PlayStation PlayStation back
9. marts 2026
Besvarelse fra Tech Centre
Hi Terry, Thank you for your feedback. We're really glad to hear you didn’t have any issues with the repair itself, but we’re sorry to hear about the lack of updates while your console was away. That’s definitely not the experience we want for our customers.
We understand how frustrating it can be having to chase updates, and we’ll be feeding this back to the team so we can improve our communication between the repair centre and store. Your feedback helps us make sure this doesn’t happen again.
If there’s anything further we can help with, please don’t hesitate to get in touch. Feel free to contact our customer service team on +44 800 288 4949 or email support@techcentre.co.uk (Mon–Fri, 8:30am–4:30pm) Kind Regards, Tech Centre
Very easy to use service
Very easy to use service, kept me well informed the whole time and did exactly as they advertised. Would definitely use again and recommend to others.
6. marts 2026
Besvarelse fra Tech Centre
Hello Lee S, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Besvarelse fra Tech Centre
Hello Dan K, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
They fixed it exactly how I wanted them…
They fixed it exactly how I wanted them to, replaced the disc drive and did a full service inside, good price for the replacement.
5. marts 2026
Besvarelse fra Tech Centre
Hello Mike, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Besvarelse fra Tech Centre
Hello Jay, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Meta quest 3 headset
Really thought I’d have to splash out on a new headset so was extremely thankful that this was a no repair no fee service! Was sent off, repaired and back within a week! And updates all the way. Would definitely recommend to people. Top notch service!
5. marts 2026
Besvarelse fra Tech Centre
Hello Amanda, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Everything was great and easy to…
Everything was great and easy to understand fixed a few problems but the main problem was the power button which still is not fixed as you got to keep switching it of and on for when the xbox choses to switch on.
5. marts 2026
Besvarelse fra Tech Centre
Hello John, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
This is the best company in the world…
This is the best company in the world but what computers are always willing to help to make their customers very happy indeed so I give these the best shout out ever in the world so if you want a good gaming computer just speak to Charlie or the customer service team and they will sort you out very well
5. marts 2026
Besvarelse fra Tech Centre
Hello David, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Besvarelse fra Tech Centre
Hello Home, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Brilliant service
Every aspect of the service was brilliant. They were easily able to answer all my questions with ease. And the repair to my ps5 controller was perfect 👌🏻
4. marts 2026
Besvarelse fra Tech Centre
Hello David, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Super easy and quick service to use
Super easy and quick service to use. Fixed all of my issues and gave great warranty
4. marts 2026
Besvarelse fra Tech Centre
Hello Mason, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Sent my 3DS XL for repairs
Sent my 3DS XL for repairs, but while DPD lost my package, tech centre were super useful and quickly sent me a replacement console for no charge at all, absolutely lovely service from them
4. marts 2026
Besvarelse fra Tech Centre
Hello Curtain, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Perfect job
It took about a week for my console to arrive at tech centre and about a week to receive it back. But I tracked the repair and it showed that tech centre repaired it in a day. Console came back absolutely pristine. So my only criticisms lie with CeX which I thought could have been quicker. But as far as it goes for tech centre they did a perfect job. Great value too as Microsoft wanted to charge me £280 for repair.
4. marts 2026
Besvarelse fra Tech Centre
Hello Rory, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Besvarelse fra Tech Centre
Hello Gary, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Save a lot of money on buying new…
Save a lot of money on buying new controllers quick turn around 👌
4. marts 2026
Besvarelse fra Tech Centre
Hello of, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Incredible
Incredible!
They repaired my son's ps5 in a day and sent it back in 2, once received it was like new! Well worth the price as I had been quoted much more, service was impeccable, very happy and will seek out again if I need a repair!
16. februar 2026
Uopfordret anmeldelse
Besvarelse fra Tech Centre
Hello Jordy, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Communication was excellent
Communication was excellent, the repair was completed in a timely manner and to professional standard. My 3DS has a whole new lease of life and hopefully will last many more years.
3. marts 2026
Besvarelse fra Tech Centre
Hello James, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Helpful staff
Helpful staff. Repair was successful and carried out quicker than estimated.
2. marts 2026
Besvarelse fra Tech Centre
Hello Christopher, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Need more updates for tracking...
My DS was repaired and I am very happy with it!! Support is friendly and I liked receiving text and email updates.
The repair was just a replacement for the thumbstick that had broken off a couple years ago and now it's been completely replaced making the DS look brand new again!
My reason for the 3* review however is that I wasn't updated fully updated for when my DS arrived back to the store to pick up. The only communication to say was when it was dispatched and I was given an estimate for the day it would arrive.
By the time it reached the estimated day I was given I hadn't recieved any update to say that it was successfully delivered back to CEX which made me really uncertain if it would actually be there or not. Luckily it was but I am not sure how long it might've been waiting at the CEX store to be picked up.
Other gripes I have is that when I was collecting my DS, I wasn't even asked for my ID which makes me worried on who could've picked it up without my knowledge, along with that my tracking hasn't even updated to say it has been collected so if someone else took it without my knowledge how would I even know?
I will admit, my complaints may be from the fact I am a very anxious person but I do wish there was more in depth tracking updates that made me feel more assured. My DS did take 2/3 weeks to repair which I think is an alright time frame for something so old now but as said previously I'm a very anxious person and not recieving more in detailed updates made me worry quite a lot.
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tech Centre
Hi Keira, Thank you for taking the time to leave such a detailed review. We’re really pleased to hear that you’re happy with the repair and that your DS is looking like new again. It’s also great to know you found the support team friendly and appreciated the text and email updates throughout the process.
We completely understand your concerns regarding the lack of confirmation once the device arrived back in store. While dispatch notifications and estimated delivery dates are provided, we appreciate that a confirmed “ready for collection” update would offer additional reassurance. Your feedback around more detailed tracking updates will be passed on to the relevant teams for review.
In terms of collection procedures, unfortunately we don’t have direct control over how individual store staff handle repaired items in-store, we do appreciate you raising this. We will ensure your feedback is shared with CeX so they can review in-store processes.
We’re also grateful for your honesty about how the level of communication impacted you. Even when repair timeframes are within estimate, we understand that clearer updates can make a big difference to peace of mind.
Thank you again for your balanced feedback — it genuinely helps us improve both our communication and overall service experience. Kind Regards, Tech Centre
They managed to fix the issue with my…
They managed to fix the issue with my console and it was easy to send off and collect
2. marts 2026
Besvarelse fra Tech Centre
Dear Chris, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.