takomogolf.com Anmeldelser 

Ordered a new wedge, it shipped and was out for delivery when I get notified by UPS that the item was damaged prior to arriving therefore not delivered. Absolutely ZERO customer service. I have attempted to reach out multiple ways and have received no help whatsoever. Extremely disappointed.

Bought the 101T's. Such a good club. 8 week delivery as promised. I can't recommend them enough.

They're pure on all kinds of shots. They look great.

Got promised delivery within 10 days and 20 days later no shipment. Doesn't answer on support requests.

Would stay away from this company.

Do not buy! I have been waiting 3 weeks now for stock items. It is absolutely ridiculous bad how they just ignore what they promise! No awnsere from customer service. Absolutely a scam how they try to operate the business. Collecting money and not giving the customer value for their money.

I ordered a set of Takomo 101 irons a few weeks ago and was really looking forward to trying them out. Unfortunately, when UPS arrived to deliver the clubs, I was hit with a $233 brokerage fee just to receive the package. The delivery driver mentioned it might be related to tariffs, but this charge was never clearly communicated during checkout.

I contacted Takomo support for clarification, but the whole situation feels misleading. As a customer, I shouldn’t be surprised with a hefty extra charge at the door after already paying for the product and shipping. If this fee is standard for international orders, it should be made very clear before completing the purchase.

Really disappointed with how this is being handled. Still waiting on a proper resolution.

I bought irons from them (101 Ts). Delivery took about 4 weeks, which isn't the best, but the irons themselves are awesome.

If I could also leave a 0 star I would. Customer service is disgustingly bad. My clubs started rusting after 8 months but all my fault no warranty. Avoid these scam artists they are all marketing

Would leave 0 stars if it was an option! Horrendous customer service. I ordered 87 days ago and due to an “error” my order was missed. Was promised it would be done within 2 weeks ( nearly 3 weeks ago) says they have my irons and would be shipped in 2-5 days ( over a week ago) 5 messages to customer support in the last week and no response. Wish I just went the traditional route now. Avoid at all costs. Their PR bull on Instagram the other day was just that!

Awful company. The customer service is non existent. Heard nothing since buying the clubs so asked for a refund. Still no response. Ended up disputing the charge via American Express to get my money back

Don't trust what you read in their website.

They promise fast shipping. They promise customer service. They promise, they promise, and nothing is true.

Bought a set of irons of the shelf, standard. Been one month waiting.

Wrote to their customer service.

Nothing.

What a scam. Don't trust those influencers. Everything they sell is crap.

Hi Takomo
I have just received my 201 irons. Its like being reborn as a golfer again. They are so amazing to hit. I can't believe how easy they are to hit. Should have bought them long ago. I can only recommend these irons.
Regards Jes Mandal

I have ordered them in the UK. They didn't pay the import tax even though it says they do on the website. Customer service is absolutely terrible. Seems like a good deal but completely not worth the hassle. Cant even get in contact with them

Terrible company. Only sent half of the order. Can’t reach them as their customer service is non-existent. Don’t reply to any emails.

I ordered a product from their website, received no information about shipping and processing but they were happy to take my money. Customer service is non existent. They don’t reply to any social media unless it’s a positive comment. I have DM’d, commented and emailed and have heard nothing back. I don’t know if I will even receive the club and since no one responds it doesn’t seem like that I can even get a refund or cancel the order. So the money I have spent has just gone into thin air. Really disappointed especially since the likes of my favourite YouTube golfers use them.

Do not order if want clubs for this season. I placed an order on April 8th for stock 101t and stock 3 utility iron, I have nothing for an update and no hope I’ll ever see them. It feels like a big scam. You can only email a generic org box, get an auto reply with no actual update. It’s a disaster and ruined ever going direct to customer again. The clubs can’t be good enough for me to ever recommend them.

Repeatedly Sent Broken Clubs – Appalling Service

I ordered a set of clubs from Takomo, and three of them arrived with manufacturing defects. I was told replacements would be sent, but shockingly, two of those were also suffering from the same issues.

After all of this, I was told my case had been "expedited" and that I'd receive updates — but I’ve heard nothing since. I'm actually being ignored. The communication has been non-existent, and the quality control is clearly lacking.

I’ve now had to request a refund, though I'd imagine they'll ignore that too. What should’ve been a straightforward order has turned into an incredibly frustrating experience. This is a business that has simply blown up too quickly and cannot handle the demand. Do yourself a favour and steer clear.

Extremely disappointing — I can’t recommend them based on this experience.

Lead time stated at purchase more than doubled, and still counting.

Hardly any updates, one generic delay email and one email that was very hard to understand, stating clubs would be ready for dispatch in "0 weeks", this was now 2 weeks ago.

No genuine apology or offer of voucher, etc, to make up for the broken promises and the fact customers are out cash with no idea when we will receive our goods.

It seems that this is a company spending all of their budget on marketing, without the substance to back it up with consistent product delivery. At least that is what I am hoping at this stage, and that it isn't just a total scam!

It has been over 8 weeks since I ordered my clubs. 2 weeks ago I was told they were done and ready to ship.
Still don't have them and no one will respond to my email inquiries.

Bought a club and after 2 months (winter time, so have maybe tried the club 5 times on a simulator) the club head fell off! Just like that.
Have been writing email, texting them on their socials- nothing.

I have been trying to get an update on the arrival of my club as the tracking has not moved for two weeks. I have sent a total of six emails requesting assistance and have not recieved a reply. I have tried contacting dpex their carrier and have only been able to talk to a chat bot that runs you round in circles and asks you to provide personal details in no way related to your order. This has probably been the worst online shopping experience I've had. I had purchased the 101U 2 iron with the intention of buying a ful set of clubs but not wanting to commit without having tested them. Needless to say I will not be purchasing anything else from takomo. I am out of pocket the cost of the club, and the time I've spent following up is worth more than that to me not to mention I still don't have a golf club. Takomo golf is a joke don't waste your time.