takomogolf.com Anmeldelser 

so bad; delayed my order and wont respond after countless emails

Ordered a set of customised irons 12 weeks ago. Still no update on when they will be shipped. Absolute scam!

Really bad customer service. Avoid at all costs. Can't get anyone from their customer service to respond. No sign of my order but happy to take the money.

They have the worst customer service I’ve ever seen! Horrible. Stay away from this company. They are the wurst support service yet. They suck!!!!!!

Loved the irons for the month and a half that they did me justice. The 6 and 7 iron have both come off of the shaft, with no damage to either (the adhesive/glue is horrible quality).

They might have the worst customer service that I have ever come across. It has been a week since I put my claim in, and I haven't got a real response yet. One rep reached out fairly quickly and asked me to send pictures over. Once I did, 3 days went by without any updates. When I asked for an update, a separate rep picked the claim up and copy and pasted the previous email asking for pictures.

I let them know that I have already sent pictures in the same email thread that this response was from, but went ahead and sent them again. It has been another 3 days since that, and I haven't got a single response. On top of that, there is no other way to reach their customer service other than emailing their 'hello' account. No phone number or anything. Terrible.

Tried to claim warranty and was declined.
My 4 Iron snapped during normal use. bare in mind I had only had them not even 6 months at the time.
I had witnesses see the most silly break ever done.
They then had the audacity to come back to me saying they wont cover it and they suggested that I must have just not been looking after them.
Most BS response I've ever seen. My email was genuine and they came back with that. Could have just offered me a new shaft and been done with it.

I’ve had a mixed journey with Takomo over the last 8 months. When I first started golfing, I went all-in and purchased their Irons, Wedges, and Driver. Initially, I was very impressed. The quality and performance felt excellent for a beginner.
​However, as my game has improved and my swing speed has increased, I’ve hit a significant roadblock with the hardware.
​The Problem: Lack of Modularity
​My driver has become effectively useless because the shaft is now too soft for my improved swing. I reached out to Takomo to purchase a stiffer replacement shaft, but I was told they do not sell shafts individually.
​The "Screwed" Factor: Proprietary Parts
​The situation went from annoying to frustrating when I took the club to my local shop. Because Takomo uses a specific shaft adapter, my local professionals are unable to source or fit a new shaft for me.
​Final Verdict: Customer Service & Longevity
​While the clubs are great for entry-level play, the customer service and long-term support are very disappointing.
​Pros: High initial value, sleek design, good performance for beginners.
​Cons: Non-existent aftermarket support, proprietary adapters that prevent local repairs, and an "all-or-nothing" sales model.
​Bottom Line: If you plan on improving your game, be wary. You might find yourself stuck with a club you can't use and a company that won't help you upgrade it.

Brought these clubs Jan this year, got delivered on Feb. 4 weeks later my 7 iron head snaps from the shaft. Took 7 weeks for them to send a replacement, Then 2 weeks later exactly the same happens with my 6 iron. They offer to send out another 6 iron but I said these clubs aren’t suitable for use and want a refund. They denied and said they’re sending out a new 6 iron and this shouldn’t happen again. Low and behold 2 weeks later my 8 iron head snaps in exact the same place.
I took it to my PGA professional and he could tell the shafts haven’t been installed correctly. There is a gap all the way around the shaft that is left in the head. He said it’s not down to a bad strike, just the flex in the shaft and head at impact causing it to fly off.

I’ve emailed them multiple times and am still not getting a reply. But I’m sure they will just send out a new 8 iron and tell me the rest of the clubs are fine which I know more heads will come off.

The heads aren’t bad they’re really nice. It’s just the fault in the build with the shafts and the poor customer service that regrets me buying these.

My experience with these are not good, first communication is bad and customer service is not good either.
Only form of communication is email (they don’t reply)no number to ring and speak to someone.
Really for the saving on clubs after the £49 shipping on top of clubs I wish I would have gone to the golf shop and got them from there.
UPS who Takomo use again not good, had to drive 30 miles to pick them up from main depot after waiting in all day and driver missed delivery!
Shocking !!

Having read previous reviews I was concerned about delivery and customer service so I contacted the company by email. I was assured that if the clubs were in stock (as shown on the website) they would be with me within a week. True to their word they delivered (to Austria) 5 days later and the clubs are as expected. Great clubs at a good price with a competent sales team

Terrible. Service is so poor I’m starting to think it may be a big ponzi. All the focus in 2026 appears to be on signing subpar YouTube ‘creators’ to boost sales they never fulfil. How can they still be taking orders when customers like me haven’t received clubs we ordered months ago?

Takomo take a Bow
My friend first brought Takomo to my attention a year or so ago when he got a set of 201 forged irons
He took a lot of stick from all his friends up our golf club “why have you sold your Titlest irons for some cheap Tackymos “we called them are you mad
Me being a single figure handicapper and a Mizuno lover for over 30 years was looking to purchase some new irons to replace my MP25 over 10 years old ,I was looking at the new Mizuno pro 13 irons when my friend said have a look at Takomo so I went on there website had a look through and like the thought of a combo set so 301 to be precise bit of help with the longer clubs more blade like with the shorter irons ,so went through the fitting process on Takomo site and KBS tour stiff shafts and my personal setting and thought sod it it’s a third of the price of the clubs I was going to get let’s give them a try
Well 6 weeks later my clubs arrived with a complementary hat a towel (nice touch Takomo)
And went out and played nine holes ( British weather ) and WOW so pleased with the sound the feel,looks everything not a bad thing to say about these 301 combi irons buttery feeling off the face
All the other major manufacturers better watch out these irons are just as good if not better.
So so happy with them and money in the bank as they are half the price of the set I was going to purchase
Well Done TAKOMO
One Happy Customer

I ordered a set of irons on 1-30-2026. The order was a custom order graphite shafts mid sized grips. The website noted custom orders "shipped" in 5-6 weeks. At week seven I started checking my order status. What I got was an auto generated response saying '"order should be completed soon" Estimated completion: within a week. It has now been 9 full weeks. I have tried customer service which is a chat bot, sending two e-mails begging for an update. Crickets. Had I known prior to ordering that the clubs would take 8 weeks and counting with zero communication I never would have placed the order. Buyer beware, there is no way to contact them other than the chatbot which apparently they ignore by not responding. The money they are spending on blanket marketing, influencers, social media, and YouTube videos would be better spent taking care of their customers. Frustrated and ignored!

I got my things on time and overall a really good product for the price.

I liked the clubs.
Went from Taylormade P790 and saved 800$
All my friends who tested the clubs were also positive.
After 6 months of use the paint on the numbers on the clubs has started to peel off.
Not a big problem but wanted to get some feedback from Takomo. They put the responsibility on me for the way I treated the clubs.... I think I treat my golf bag like everyone else..
They could have said "sorry, we'll get better" and sent me a $30 gift card and everything would have been ok. But no, they were not at fault.
Now my feeling is that Takomo is Temu.
Not a good feeling on Tee 1.
Like the clubs but unfortunately Takomo is tricked into quick profit over long life.
Bye bye Takomo

My driver shaft snapped and they sent me a brand new shaft instantaneously, very pleased.

Placed my order on the 5th of Feb at 4:30 in the evening and received my 201 mk2 irons on the 17th. Only eight working days and Takomo website had stated 5-10 days. A lot of reviews complained about delivery times but I found the delivery to be no bother and I'm living in the west of Ireland. They look really nice and the Lamkin grips are perfect. They were packed well with soft foam holding irons safely in place and they even threw in a free hat and towel. Hopefully get to try them over the next few days so I can't comment on performance yet.

Great irons, don't know about the driver. Bought a 10.5 driver, but head will not mount on shaft at 10.5. Will mount at +2 degrees. Contacted customer service, TERRIBLE SERVICE, they don't seem to care, told me I must not know how to mount the head. Showed them pictures of the problem, no response. Unfortunately I like the irons.

Ordered on Jan13 and the........ nothing...very unreliable company.I have asked for a refund but met with radio silence..AVOID

really poor fitting guide.... tried to direct me into the scratch to low hanicapper irons even though i play off 12. Horrible shaft guide and the ones I have ended up with are way to flexible. 7 iron came damaged to had to wait for a return. Takomo DO NOT post most of their bad reviews on their website, I completed a review a month ago and its still not showing, so all people see are how amazing they are. Shame, as the clubs are quite nice looking, but the 101T's for me are no where near as forgiving as my 10 year old Cobras so its basically a step down from them, even though they are 10 years newer.