We’ve used TMR a couple of times, they’ve always provided a great service suggesting itineraries, organising tickets and hotels, keeping abreast of timetable changes and engineering works and providin... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This was a trip for 20 cyclists to Belgium. Tailor Made Rail ensured the whole itinerary was well planned and ran smoothly. They were easy to deal with and coped well with a number of changes to pl... Se mere
nearly everything went very smoothly indeed. all the hotels were very well located and comfortable with the exception of the Florence hotel, which wasn't as good as we wanted. I have suggested a v... Se mere
Virksomheden har svaret
Experience of two trips tells me that the staff at Tailor Made Rail really know what they're doing. The itineraries have been great but, in particular, the hotel choices have been fantastic. We've sta... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Tailor Made Rail
Skrevet af virksomheden
About us
Tailor Made Rail is a specialist tour operator providing independent, unescorted holidays by train throughout Europe, the USA, Canada, Morocco and South Africa. Our team of rail experts offer unparalleled advice and expertise, enabling you to make the most out of both the journey and your time in the destination.
How it Works
Choose when you would like to travel and where you would like to go. Think about whether you want to experience lots of places and journeys in a short time, or would rather base yourself in one place with a nice journey to get you there and back, possibly with stops along the way to make things as relaxed as possible.
Start Planning Here
Kontaktoplysninger
34-36 Gray's Inn Road, WC1X 8HR, London, Storbritannien
- 020 3322 7741
- info@tailormaderail.com
- tailormaderail.com
4,8
Fremragende
685 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Would recommend this company
Clara arranged and delivered exactly what I asked for! She was really tolerant of my ‘generational anxiety’ about using the app and it really was as easy to use as she described. The hotels that she selected where well situated and absolutely outstanding standard.
The only let down was the absence of anyone on the emergency help line when it looked like the Nightjet would be cancelled on the way home, having been delayed an hour and 1/2. Eventually the train arrived but we certainly would have been on our own in a deserted station at 23:00 on a Sunday night with absolutely nothing within a mile radius open!!
Despite this glitch, which left my daughter and I feeling a little vulnerable, I would absolutely recommend this company.
(Thankyou Clara 😊)
23. december 2025
Besvarelse fra Tailor Made Rail
Dear Amanda,
Thank you for your review, we really appreciate it.
We are delighted to hear that you had a good trip and that you enjoyed the hotel and locations as well as support from Clara.
Our Customer Experience Manager has been in contact in regard to the issues you faced getting in touch with us on the Sunday and we are extremely sorry for this, which must have been very unnerving.
Thank you for bringing this to our attention.
Kind regards,
The TMR Team
Excellent company to deal with.
The itinerary they provided/suggested could not have been better...great communication throughout the planning...very helpful all around.
18. december 2025
Besvarelse fra Tailor Made Rail
Hi Patrick,
Thank you for your review. We are delighted to hear that you were happy with your itinerary and our planning and communication.
We really look forward to hearing from you again.
Kind regards,
The TMR Team
Cathy's 2025 Experience
This is my second experience with your company. My accommodations were centrally located and provided me access to the Christmas Markets. My hotel selections were excellent. I loved the Eurorail. Staff was professional . Responsive to any concerns I submitted to the company.
19. december 2025
Besvarelse fra Tailor Made Rail
Dear Cathy,
Thank you very much for your review. It was great to have you travel with us again and we are thrilled that you enjoyed this holiday too. We are really glad to hear that you were happy with our service.
We hope we hear from you about another trip sometime soon.
Kind regards,
The TMR Team
Excellent swift service and response
Excellent swift service and response. Responsive to our requests. Will definitely use again.
17. december 2025
Besvarelse fra Tailor Made Rail
Thank you for your review. We are very happy to hear you felt our responses were helpful and prompt.
It has been a pleasure to put your trips together for you and we look forward to any future travel discussions.
Kind regards,
The TMR Team
First class!
We have nothing but praise for how Tailormade Rail organised things. First class. Great itinerary. Superb and clear instructions and very prompt answers to queries.
We can’t recommend the team more highly.
16. december 2025
Besvarelse fra Tailor Made Rail
Dear John,
Thank you for your review. We are delighted that you enjoyed your holiday and that you were happy with our service. We are really happy to hear that you felt your itinerary was planned just right for you.
We hope to have you travel with us again soon.
Kind regards,
The TMR Team
Besvarelse fra Tailor Made Rail
Dear Sue,
Thank you for your review. We are really pleased to hear that you enjoyed the Harz Railway and that you had an enjoyable trip.
We hope to have you travel with us again soon.
Kind regards,
The TMR Team
Highly recommended
Easy to deal with the team. Well priced.
Efficient communication
17. november 2025
Besvarelse fra Tailor Made Rail
Dear Leeanne,
Thank you for your review. We are really happy to hear that you found our communication and service efficient and easy to deal with. We hope you enjoyed your holiday also.
Kind regards,
The TMR Team
Wonderful trip to Paris to see the Sargent Exhibition
Train times selected were very convenient. Our boutique 4* hotel was in the next door street to the Musee d'Orsay. TMR even booked the restaurants we want to dine at. Thank you!
4. december 2025
Besvarelse fra Tailor Made Rail
Dear Peter,
Thank you for writing your review. We appreciate it. It was great to have you travel with us again and we are so pleased you enjoyed your short break to Paris.
We look forward to discussing more plans soon.
Kind regards,
The TMR Team
Excellent service
Excellent service, all of our "tweaks" were catered for, so the personalised itinerary was exactly what we wanted.
25. november 2025
Besvarelse fra Tailor Made Rail
Hi Helena,
It is great to hear that you found the itinerary to be tailor made just right for you and that your holiday was just as you wanted.
Thank you for taking the time to write.
Kind regards,
The TMR Team
Tailor Made Rail is an excellent travel company!
We've now booked four brilliant holidays with Tailor Made Rail. The first, a tour of Switzerland, was cancelled due to the pandemic, but not before we had received our very well-organised itinerary and travel passes, and we were very impressed by the way the TMR team managed our inevitable cancellation. Our second and third holidays, a tour of Wales and a visit to Amsterdam and Delft, were equally well-organised, and we were very comfortable in our designated hotels. This time, we went Interrailing to Lake Lugano, stopping on the way out in Basel and on the way back in Dijon. Each hotel was lovely, clean and friendly, and close to the railway station. Train connections were well thought-out, and made manageable by means of an excellent travel pack.
2. december 2025
Besvarelse fra Tailor Made Rail
Hi Annette,
It has been wonderful to have you travel with us again and we are thrilled that you have enjoyed your trips with us.
We are pleased to hear that you enjoyed the hotels and overall planning of your latest trip too.
We hope to have the pleasure of arranging another trip for you soon.
Kind regards,
The TMR Team
I can thoroughly recommend TMR
Having travelled with Simon and TMR twice now, I can thoroughly recommend them for their ability to create outstanding well organised and Tailor Made Rail Holidays. Both of our trips will stay in our memories for ever.
6. september 2025
Uopfordret anmeldelse
Besvarelse fra Tailor Made Rail
Hi Simon,
Thank you for your review, we appreciate it.
We are very pleased to hear that your trips gave you so many happy memories and that you found everything to be well organised.
It has been a pleasure to put them together and we look forward to another (hopefully) soon.
Kind regards,
The TMR Team
Excellent
Excellent! Booking a breeze and promptly dealt with, ticketing timely and informative. All went smoothly.
27. november 2025
Besvarelse fra Tailor Made Rail
Hi Sarah,
Thank you very much for your review. We are delighted to read that you found the process to be smooth and the ticketing informative. We hope you had a very enjoyable holiday and that we might have you travel with us again soon.
Kind regards,
The TMR Team
Excellent company
Excellent company. Friendly and great Service. Went over and above to help when there was a train strike. Communication easy and prompt. Will definitely use again.
25. november 2025
Besvarelse fra Tailor Made Rail
Hi Rachel,
Thank you for your review. We really appreciate it. We are pleased to have helped during the strike and are happy to hear your arrangements home ran smoothly. We hope you enjoyed your break too. We look forward to you travelling with us again.
Kind regards
The TMR Team
Exactly what we wanted!
My friend and I wanted to go by train all over western Europe for a month. It seemed a daunting task to join up the travel and the hotels. Tailor Made Rail was recommended by Seat 61, and it couldn't have been better. Between the company and us, we juggled the itinerary for a few weeks, and then settled on a plan. It all went seamlessly; the hotels were great. Ten out of ten. Thanks for the memories.
21. oktober 2025
Besvarelse fra Tailor Made Rail
Hi Sarah,
Thank you for your review. We are trilled to hear that you took home some great memories of the trip and that your trip went seamlessly. It was a pleasure to work with you on the plans and we hope to have you travel with us again sometime soon.
Kind regards,
The TMR Team
Rail journey around Switzerland.Surprise 60th birthday present
Excellent organisation of our trip.Thoroughly enjoyed our rail journeys and most of our hotels were ideally situated for our needs
7. november 2025
Besvarelse fra Tailor Made Rail
Dear Eileen,
Thank you very much for your review. We are delighted to hear that you enjoyed your holiday and found our organisation excellent. This is great to hear.
Kind regards,
The TMR Team
Great Scheduling, Great Hotels and Sights
Schedule worked like clockwork. Some great hotels and wonderful sights and experiences
11. november 2025
Besvarelse fra Tailor Made Rail
Hi Mike,
Thank you very much for your review.
We are thrilled that your schedule ran smoothly and that you enjoyed your hotels too. We are glad to hear you had a wonderful experience.
We hope to have you travel with us again soon.
Kind regards,
The TMR Team
Cinque Terre trip.…
All contacts leading up to our holiday were pleasant and helpful.
We started off with there advertised Cinque Terre trip and were very impressed how flexible they were in altering to suit our wishes. (extra days and detours).
All rail tickets and hotel vouchers supplied, resulted in a trouble free and enjoyable holiday. Hotels were all of a good standard.
29. oktober 2025
Besvarelse fra Tailor Made Rail
Hi William,
Thank you for taking the time to leave a review. We are delighted to hear that you enjoyed your holiday and were able to adapt the itinerary to your requirements. It is great to hear that your holiday was enjoyable and stress free.
We hope to have the pleasure of arranging another holiday for you soon.
Kind regards,
The TMR Team
Europe Rail tour 25 we would like to…
Europe Rail tour 25 we would like to thank Tailor Made Rail for putting a lovely Holiday together for us traveling through Switzerland 🇨🇭 on to lake Como great accommodation along the way.
22. september 2025
Besvarelse fra Tailor Made Rail
Hi Paul,
Thank you for your review. We are thrilled to hear that you had a good time on your holiday and that you enjoyed your accommodation too.
Kind regards,
The TMR Team
Excellent service
I received excellent service from
Tailor Made Rail ( TMR). During the early booking stages I made several calls to TMR. All the agents and advisers I spoke to were very knowledgeable, helpful and polite and took the trouble to understand my requirements and to address these. If they could not deal with my query immediately, they would look into it further and promptly come back with an answer or alternatives, either by email or by phone. The train and hotel bookings were spot on. On my return I received an email ( and as requested, a telephone call) for my feed back from the trip. I was inadvertently overcharged for accommodation on my card at one of the hotels. When I explained this to TMR they promptly arranged a refund from the hotel. All in all, an excellent service.
27. oktober 2025
Besvarelse fra Tailor Made Rail
Hi Jo and Ash,
Thank you very much for your review. We appreciate you taking the time to write and to call us after your trip. It was great to chat to you and we are glad that the hotel charge has been swiftly returned.
We are delighted to hear that you enjoyed the holiday and our accommodation suggestions were right for you.
We hope to have you travel with us again soon.
Kind Regards,
The TMR Team
Well thought out and planned itinerary and excellent service
Well thought out and planned itinerary. Great communication and support. Excellent service.
6. november 2025
Besvarelse fra Tailor Made Rail
Hi Alfred,
Thank you for your review, we appreciate it.
We are very happy to hear this and are thrilled that you enjoyed our communication and support too.
We hope to have you travel with us again soon.
Kind regards,
Katie and the TMR Team
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