Synergi SW Ltd Anmeldelser 

267
•
TrustScore 5 ud af 5

4,8

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

In an area with very hard water we are constantly replacing irons, kettles, mixer bars, taps ... The Synergi engineer suggested fitting a Combimate to soften our household water. They fitted it with... Se mere

Bedømt til 5 ud af 5 stjerner

The boiler stopped working over the weekend, so I rang Synergi first thing on Monday morning. They not only sent an engineer the very same day, but, to my amazement, the engineer of my choice, Adam... Se mere

Bedømt til 5 ud af 5 stjerner

We have to say we have been really pleased with the installation of our domestic heatpump radiator central heating system. We were given utmost respect on decisions in our home (where things were fitt... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Just had Synergi fit a new heating system for my mother in laws property. Competitive quote, team friendly and the install team arrived bang on the time and date they booked! The installation was... Se mere

Virksomhedsoplysninger

  1. VVS-installatør

Skrevet af virksomheden

Trust Synergi, your local experts in everything boilers, plumbing & heating. We’re experts in renewables (heat pumps and solar) and gas, oil and LPG boiler installation and repair. Our plumbers can assist with plumbing emergencies, maintenance and bathroom installations. We also specialise in underfloor and central heating, solar, smart controls and power flushing. We are gas safe registered, OFTEC registered, Worcester, Ideal and Navien accredited installers. We have been voted “Best Heating & Plumbing Business 2023 – South West England” “BUILD Client Service Excellence Award 2023” – Home Builder Awards 2023 We focus on providing a punctual, honest and professional service for our community. Our friendly team are courteous, clean and efficient – when we’re finished you’ll never know we were even there! Our satisfaction guarantee means we will never leave you disappointed. You’re in safe hands with us. We’re an established business since 2014 serving most of Devon, Dorset & Somerset - visit our website for a complete location breakdown.


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

267 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 33 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,8

Alle anmeldelser

(267)

76 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 2 ud af 5 stjerner

Veey poor

The original appointment had to be changed at the last minute as engineer was ill - these things happen... but I then had an afternoon slot (14h-17h) which was the only convenient time for company. Some indication if/when engineer is on the way would help. Mine arrived at 16h45 when I had almost given up hope and contacted Synergie who did not abd still have not replied! I find that rude.

29. maj 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I am absolutely delighted with the new…

I am absolutely delighted with the new boiler that Synergi fitted for me. The whole experience with this company was very positive and the guys that did the survey and the fitting were very professional, knowledgeable, tidy workers and very pleasant.
I would definitely recommend them.

29. maj 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Reputable firm & skilled engineers

I have always had a very good experience with Synergi. Their communication skills are very good; someone is always ready to help in the office and their engineers arrive on time and carry out jobs efficiently. I can recommend this company.

19. maj 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service, very efficient and helpful. Adam came out on an emergency call out on a Sunday evening and was absolutely brilliant. Came back the following day with a permanent solution and serviced our heating system too. Thanks Adam

27. april 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Just had Synergi fit a new heating…

Just had Synergi fit a new heating system for my mother in laws property. Competitive quote, team friendly and the install team arrived bang on the time and date they booked! The installation was seamless the guys took pride in what they were doing and the system is working a treat. We didn’t feel sold too like some others and no pushy tactics so glad we used you, would highly recommend.

White Cottage

1. maj 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Buying a boiler from Synergi sw from purchase to installation and commissioning ..

We bought a Worcester oil boiler from this regional firm and they arranged for it to be installed within a few days in a 'difficult' older property. We were most impressed by the knowledge, skill and care taken by all the employees of Synergi sw. and they were very impressive at every level and were meticulous in 'doing the housework' after themselves. They were very good at explaining everything to us and keeping us in the loop. On the first day of installation, they worked 8am - 8pm to get ahead of the game in case difficulties arose. The staff were informative, skilled communicative and friendly. They also offer 7 year guarantees which cover free parts and labour whilst under guarantee and also offer 24/7 emergency service at the end of a phone line. Highly recommended....well done Lewis, Finn and otherss

2. april 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Installation ASHP

Wayne, Molly and the team installed our ASHP over a two week period. They were hard working, professional and took time to keep us posted on everything that was happening as we weren't always on site. On arrival we needed to finalise the position of the pump and the hot water tank and Wayne talked us through the various options to find the best solution. Wayne also noted that one of the radiators was going to look out of size in the room and worked out an alternative arrangement for us which was much better aesthetically.
At the end of the installation Wayne talked us through the entire system and explained how to set it up to work in the best way for our circumstances.
We would highly recommend this company as the whole process from start to finish has been excellent.

11. april 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Boiler Installation

Initial visit was resolving a problem and no sales pressure. Once action agreed the installation of a new boiler was prompt and professionally managed from start to finish.
I have put annual servicing of the boiler in their hands and would recommend them. I am usually cynical!

27. marts 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Air source heat pump service in…ipplepen

Air source heat pump service in ipplepen Devon
I found it difficult to find a company to do the service initially.
Polite and prompt service clean tidy and very knowledgable giving me a better understanding of the user settings.
I will stay with them now annually

1. april 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Air source heat pump install.

Fantastic company from survey to installation.Lewis and Ben arrived on time for the 5 days of the installation. The work is second to none and nothing was too much for them. They worked around us and disruption was kept to a minimum.The majority of the radiators were fitted on the first day and then the main pipework, which is in our loft, was installed neatly on a board so all important connections are easily accessible. Last but not least the electrician Jack,consulted us through the whole wiring up process and Justin, who checked everything at the finish and set up the system to our requirements. Then he explained the workings and settings to us.
All in all, a very good experience and all the tradesmen were a credit to your company. Thank you so much Jeff and Pauline Evans.

3. marts 2025
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Synergi boiler installation

Synergi arrived last week to install new boiler and various other associated things. Jordan and Ryan did a fantastic job. Here on time every day and worked extremely hard. The boiler had to be moved from kitchen to airing cupboard, which made for a lot of work.Everything was cleaned up promptly and efficiently after. The electrician, also Jordan worked a long day on the last day to,pull all the electrics together. Great job boys!

4. marts 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

The installation was fine but-

The installation was fine . We had several problems during the first two weeks , when contacting the office staff for help all they were interested in was charging us call-out fees not our problems

6. marts 2025
Uopfordret anmeldelse
Synergi SW Ltd-logo

Besvarelse fra Synergi SW Ltd

I’m sorry to hear that you're not satisfied with the service provided, which led to your 1-star Trustpilot review. However, I want to reassure you that we've always responded promptly to your calls. The Managing Director personally attended your property to address the installation issues, and everything was left in working order.

Additionally, we attended free of charge last Friday when your son raised concerns about an oil leak. After investigating, we found no oil leak. However, our engineer did inform your son that the oil level in the tank was very low, which was causing the system to draw in air. At that time, we advised not to use the boiler until a delivery of oil had been made. However as per your son’s request, the boiler was left on to allow him to have a shower when he returned home that evening. This visit was not charged for.

As I explained to your son yesterday, when oil boilers run out of oil, they can draw in air, causing an airlock. This requires the system to be bled in order to restore functionality.

As discussed on the phone, the need for purging due to running the oil level so low is not related to the new boiler installation. Unfortunately, this would require a chargeable visit to resolve and an appointment was offer for the next day.

Bedømt til 5 ud af 5 stjerner

Rescued by an extreme pro…

We were rescued by an extremely professional and conscientious guy called Wayne. I particularly liked how he patiently explained everything he did to make sure we we understood everything

27. februar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Retrofit underfloor heating

Synergi recently fitted a retrofit underfloor heating system plus a new boiler and tank. From the first call and quote to the fitting and aftercare they were professional and responsive throughout. We felt completely supported and every stage was well explained and they were clean and tidy. I can't thank Tyler and the team enough for running such a well executed and major project on our home.

26. november 2024
Uopfordret anmeldelse

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