Very happy with the wine,have used them many times before hence using them again.Delivery time is excessive but used to it now,however no email was sent saying when the wine was being delivered,as in... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
Awesome the Puglian appasimento is punching well above it's weight at a great price, And two complimentary bottles and free delivery was the icing on the cake, Not the first time of using and it cert... Se mere
Virksomheden har svaret
Have ordered many times from this company before and never had a problem. This time however for some reason they decided to deliver to my old address. I had deleted my old address from my profile and... Se mere
Great company, found by chance! I was a bit concerned for the delivery, after seeing some comments around here but had no reason to! The delivery was prompt, they kept me informed, the price was great... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
An Italian online Wine Shop: great wines, great deals.
Kontaktoplysninger
Italien
- svinando.co.uk
4,1
God
975 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent wine at very reasonable…
Excellent wine at very reasonable price. No point in getting upset about delivery process, it always arrives…. Eventually!
13. maj 2025
Besvarelse fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Besvarelse fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Unable to ship to uk
7. maj 2025
Besvarelse fra Svinando
Dear customer,
We tried to contact you by telephone, but unfortunately we were unable to do so.
For this reason, we have contacted you by e-mail.
We also strive to improve our service on a daily basis and to always achieve your satisfaction.
We hope that you will change your mind about our service.
With kind regards
Customer Service Giordano Wines
Borderline scam
Awful. Placed an order 2 weeks ago. Received two email updates saying ‘your order is ready’ and ‘your order is on track.’ Hilarious as neither is true - no evidence of tracking or the shipment. Total scam, will be cancelling my order.
27. maj 2025
Uopfordret anmeldelse
Besvarelse fra Svinando
Dear customer,
Thank you for taking the time to write to us.
We apologise for the inconvenience and unpleasant experience.
We have tried to locate you and process your complaint but could not find you in the system.
Please contact our customer service team on + 44 800 26 06 670 to resolve your issue.
and by e-mail to customer.service@svinando.com !
We hope that you will change your mind about our service.
Yours sincerely
Customer Service Giordano Wines
The wines are always good
The wines are always good, their delivery is prompt and there are great offers!
29. april 2025
Besvarelse fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Good
Looking forward to sampling this lovely wine finally recieved after a slight mix up on the address
28. april 2025
Besvarelse fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Besvarelse fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Good wine great price
28. april 2025
Besvarelse fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Wines great but delivery seemed a bit slow
Wines great but delivery seemed to take a long time. I think I waited almost 3 weeks. However I had not appreciated that they were being sent from Italy so my expectation was probably misplaced.
27. april 2025
Besvarelse fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
From ordering to delivery the amount of…
From ordering to delivery the amount of time this took is disgraceful, I now believe the negative reviews I read before , discounting them was my mistake, this was my first order and my last...................
25. april 2025
Besvarelse fra Svinando
Dear Customer,
thank you for taking the time to share your feedback. We sincerely apologize for the delay you experienced with your order. We understand that timely delivery is crucial, and we regret that we did not meet your expectations on this occasion.
Normally, our delivery process takes up to 10 working days.
Thank you for bringing this to our attention. We mind your business and hope to have the chance to serve you better in the future.
Best regards,
Svinando
Customer Care
Both wines are great value for money.
Both wines are great value for money. I especially liked the Aimone which I tend to favour to my Australian merlot which I've been drinking for far too long!
23. april 2025
Besvarelse fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
They delivered 6 bottles of wine left…
They delivered 6 bottles of wine left it on my doorstep while i was away from home for weekend it was a signed but yodel driver just left it and it went missing
19. april 2025
Besvarelse fra Svinando
Hi, we're very sorry for the mishap. We've reported the accident to the transport office, in order to understand how to proceed.
You'll be contacted from the competent department as soon as possible. Best regards!
Superb wine. Highly recommend
Great service with regular updates.
The products I bought were of excellent quality......really enjoying them !
22. april 2025
Besvarelse fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Fantastic wine 🍷 at a great price…
Fantastic wine 🍷 at a great price but…….
Sadly the DISPATCH and DELIVERY 🚚 is EXTREMELY SLOW …. 15 days … that’s bad …
Things get to the UK 🇬🇧 quicker from AUSTRALIA 🇦🇺 for heaven’s sake ‼️
19. april 2025
Besvarelse fra Svinando
We're glad that you enjoyed our wine. Delivery abroad takes a little longer because all of our products leave from warehouses in Italy.
We hope the wine is worth the waiting! 🍷️
offers on facebook are convenient
offers on facebook are convenient. wines are better than what i usually get from supermarkets
16. april 2025
Besvarelse fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Took a while for the shipment to reach…
Took a while for the shipment to reach me...
However, the wine is nice quality and the price was good value...
Could I suggest you give a bit more guidance on the taste/style of these wines.
19. april 2025
Besvarelse fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Besvarelse fra Svinando
Good morning! We always try to do our best to satisfy our customers. If you have any complain about your latest order, please contact our customer service 0800 2605 664 to let us know. We'll be glad to assist you. Hoping to hear soon from you!
Besvarelse fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
As advertised
14. april 2025
Besvarelse fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Extremely good and satisfying
Both types of wine are beautiful easy to drink no hardness in the wine very tasty!!
15. april 2025
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