We purchased a pallet of 35 oak sleepers from Suregreen. We needed the pallet to be delivered to a specific location near to our garage. Suregreen were able to ensure the pallet was delivered by their... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The delivery address was incorrect on the live map . I called , emailed and left message . No reply so I called again was assured the map would be updated . It wasn't so I waited on the road to sto... Se mere
Virksomheden har svaret
No hesitation in recommending this company. Good quality sleepers at a very competitive price. Helpful tracking app meant we could see in real time where the delivery was. The friendly driver unloaded... Se mere
Virksomheden har svaret
Service was very good and informed all along with delivery schedule, driver was very helpful and everything was delivered on time, second time I have used Suregreen and it won’t be the last, would hig... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Origin Suregreen Limited supplies high-quality Timber and Landscaping products to the trade and for all kinds of projects around the home. Our range includes sleepers, fence panels, grass reinforcement mesh, electric fencing, welded wire, anti-bird netting, tree guards, chicken wire, permeable paving, garden mesh, timber posts, growing media, aggregates, shade netting fabrics and so much more.
Kontaktoplysninger
Origin Suregreen Limited, Viridis House, Toppesfield Rd, Finchingfield, CM7 4NZ, Finchingfield, Storbritannien
- 01376503869
- customercare@sure-green.com
- sure-green.com
4,0
God
2 t anmeldelser
Har besvaret 84 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good products great prices
As a regular customer with sure greens I found the prices to always be very competitive & the products good quality & as described. Delivery can sometimes be a little longer the other companies
9. juli 2024
Uopfordret anmeldelse
Besvarelse fra Origin Suregreen Limited
Good Morning,
Thank you so much for your 5 star review!
We truly appreciate your loyalty as a regular customer. Your feedback is incredibly valuable to us, and it means a lot to know that you had such a positive experience. We're dedicated to continuously improving and growing, and your support helps make that possible.
Kind regards,
Katie
Origin Suregreen LTD
Suregreen did a great job
Suregreen did a great job. Thank you for a great experience.
24. juni 2024
Uopfordret anmeldelse
Besvarelse fra Origin Suregreen Limited
Hi Roy,
Love to see this 5* review! Thank you so much for letting us know what a great experience you had with us. I hope you have a great weekend!
Kind regards,
Vick
Senior Customer Service Associate
Origin Suregreen Limited
Excellent service
Delivered as described. Driver was excellent, helpful and considerate. He had to negotiate the local area at school drop off time, with 4 x 4 everywhere.
4. juli 2024
Uopfordret anmeldelse
Besvarelse fra Origin Suregreen Limited
Hi Nigel,
Thank you for this wonderful 5* review!
I'm glad to hear you're happy with the delivery, I'll be sure to let the drivers know what a good job they're doing!
I hope you have a great weekend,
Kind regards,
Vick
Senior Customer Service Associate
Origin Suregreen Limited
Besvarelse fra Origin Suregreen Limited
Good morning Della,
Thank you so much for this 5* review!
I'm happy to hear that you're satisfied with the items and our service, if you ever need any assistance with any future orders, please do not hesitate to get in touch,
Have a lovely weekend,
Kind regards,
Vick
Senior Customer Service Associate
Origin Suregreen Limited
Quality
Great quality and good value for money. Safe and securely packaged and delivered on time.
20. juni 2024
Uopfordret anmeldelse
Besvarelse fra Origin Suregreen Limited
Good Morning,
We’re absolutely delighted to receive your 5-star review! We’ll be sure to pass your kind words on to our dedicated team to inspire their ongoing commitment to excellence.
Kind regards
Katie
Origin Suregreen Ltd
Simon Michael did a fantastic job this…
Simon Michael did a fantastic job this morning delivering my goods. It was difficult reversing down my driveway but Simon took his time, pulled it off and placed the pallets exactly where I wanted them. Thankyou Simon :-)
1. juli 2024
Uopfordret anmeldelse
Besvarelse fra Origin Suregreen Limited
Good Morning,
Thank you so much for this 5-star review.
We really appreciate you being a customer and helping to share the word about us. We would not be able to grow and develop without feedback like yours!
Thank you so much for your kind words! We're thrilled to hear that Simon did such a great job with the delivery. We look forward to seeing you again in the near future!
Kind regards
Katie
Origin Suregreen LTD
Cannot fault Suregreen
Cannot fault Suregreen, delivery to my customer was on a Sunday, driver was extremely helpful and customer service from Suregreen exemplary. Only downside was I tried to call them on the Monday to pass on my thanks to their driver and no one answered the phone. Other than that wouldn’t hesitate using them again.
23. juni 2024
Uopfordret anmeldelse
Besvarelse fra Origin Suregreen Limited
Good Morning,
Thank you so much for your review!
Your feedback is so important to us, as it helps us grow and improve. We are thrilled to hear that you had such a positive experience with us and that Ryan did a fantastic job on delivery! We look forward to welcoming you again soon.
Kind regards,
Katie
Origin Suregreen LTD
Ordered sleepers & brackets for raised beds, delivered free !
Got exactly what I ordered, delivered perfectly and was kept informed at all times what was happening, could not be bettered, would fully recommend this company
20. juni 2024
Uopfordret anmeldelse
Besvarelse fra Origin Suregreen Limited
Good Morning,
Thank you so much for your review!
Your feedback is so important to us, as it helps us grow and improve. We are thrilled to hear that you had such a positive experience with us. We look forward to welcoming you again soon.
Kind regards,
Katie
Origin Suregreen LTD
Products good and driver very helpful
Products good and driver very helpful
8. juni 2024
Uopfordret anmeldelse
Besvarelse fra Origin Suregreen Limited
Good Morning,
We’re absolutely delighted to receive your 4-star review! We’ll be sure to pass your kind words on to our dedicated team to inspire their ongoing commitment to excellence.
Kind regards
Katie
Origin Suregreen Ltd
Great price
Great price, delivered when they said it would be and accurately cut.
28. juni 2024
Uopfordret anmeldelse
Besvarelse fra Origin Suregreen Limited
Good afternoon,
We’re absolutely delighted to receive your 5-star review! We’ll be sure to pass your kind words on to our dedicated team to inspire their ongoing commitment to excellence.
Kind regards
Katie
Origin Suregreen Ltd
Awesome service from placing my order to delivery
I don't usually write reviews but felt it important to celebrate the fantastic experience ordering from Suregreen. I had a complex order to place and their sales advisor, Adrian, was exceptional. He not only helped me determine the best materials he also moved heaven and earth to have the delivery arrive early. The delivery driver, Simon, was also a total gem. He arrived on time and had a can-do attitude offloading the order in a not so accessable place. I cant recommend this team enough and am really grateful to Adrian and Simon for making this such an easy process.
27. juni 2024
Uopfordret anmeldelse
Besvarelse fra Origin Suregreen Limited
Good Morning,
Thank you so much for this 5-star review.
We really appreciate you being a customer and helping to share the word about us. We would not be able to grow and develop without feedback like yours!
We are so pleased to hear Adrian was able to help with getting the best materials for your project, we would love to see pictures of the finished product!
I will be share this wonderful feedback with Adrian and Simon!
Kind regards
Katie
Origin Suregreen LTD
Pebbles for garden
So quick from placing order to receiving it. Price too was fantastic compared with lots of places I looked at .
Recommended.
14. juni 2024
Uopfordret anmeldelse
Besvarelse fra Origin Suregreen Limited
Good Morning,
Thank you for the fab 5-star review! I'm so glad you're happy with the service received, we'll continue to keep up the good work and look forward to serving you again in the future.
Kind regards,
Katie
Origin Suregreen Limited
Prompt and Friendly
Delivery on time following easy reference ordering. Driver very friendly and co-operative whilst unloading. Sleepers in good condition.
20. maj 2024
Uopfordret anmeldelse
Besvarelse fra Origin Suregreen Limited
Good Morning,
Thank you so much for taking the time to share your experience at Origin Suregreen Ltd. We take pride in knowing our customers are happy with their experience. We will pass your lovely feedback over to our driver!
Kind regards
Katie
Origin Suregreen Ltd
Excellent service.
Goods were received within a week of ordering. Quality of canes was generally good, although two (out of fifty) had suffered insect damage and shattered. The canes were left on my pathway but no-one rang the door bell to let know they were there. Other than that, communications (by email) were very good. Altogether, I would recommend.
27. maj 2024
Uopfordret anmeldelse
Besvarelse fra Origin Suregreen Limited
Good Morning,
Thank you for taking the time to leave us a review. Your feedback helps us to improve service for everyone!
We are sorry to hear that the delivery didn't go as smoothly as we had hoped. I have looked into this and have passed the information on to our courier for further investigation. Thank you for bringing this to our attention.
Kind regards
Katie
Origin Suregreen Ltd
Great Quality Fence Panels
Always Great Customer Service & at good prices, your fence panels are made to a great quality workmanship👍🏻
23. maj 2024
Uopfordret anmeldelse
Besvarelse fra Origin Suregreen Limited
Good morning Mr Cartwright,
Thank you for this amazing 5-star review! I'm so happy to hear that you're pleased with the pricing and quality of our fence panels. These are all made on site by our professional carpenters. I'll be sure to let the team know of your great customer experience.
Have a good day!
Kind regards,
Vick
Senior Customer Service Associate
Origin Suregreen Limited
Excellent company to deal with
Rang to check on stock level and had a wonderfully professional and productive conversation with a
Member of staff.
Product was competitively priced and delivery was super quick
10/10
10. maj 2024
Uopfordret anmeldelse
Besvarelse fra Origin Suregreen Limited
Hi Julie,
Thank you so much for this lovely 5-star review! I'm so glad you're happy with our service, I'll be sure to let the team know!
Have a wonderful day,
Kind regards,
Vick
Senior Customer Service Associate
Origin Suregreen Limited
The delivery company didn't deliver…
The delivery company didn't deliver everything in the order but when I contacted Suregreen they sorted it straight away
. They couldn't have done more.
7. juni 2024
Uopfordret anmeldelse
Besvarelse fra Origin Suregreen Limited
Good morning Ms. Gwyer,
Thank you for your 4-star review! I'm so happy to hear we were able to assist you with swiftly arranging replacement goods when the full order was not received. I hope we can serve you again in the near future!
Have a good day,
Kind regards,
Vick
Senior Customer Service Associate
Origin Suregreen Limited
Very good quality panels and posts at…
Very good quality panels and posts at good price will recommend using their service. Only downside was delivery but they got here eventually
6. juni 2024
Uopfordret anmeldelse
Besvarelse fra Origin Suregreen Limited
Hi Brenton,
Thank you for the 4-star review! I'm glad you're happy with the quality of the products at our competitive pricing. I do apologise for any issues with delivery, please feel free to pop us an email to customercare@sure-green.com with any further information on this to assist with improving our services.
Hope you have a lovely day,
Kind regards,
Vick
Senior Customer Service Associate
Origin Suregreen Limited
Delivery was super quick and efficient
Delivery was super quick and efficient. I looked around a lot at other companies and these were the cheapest around and good quality. Due to the amount I needed, I was also able to get free delivery which was a bonus as most places will charge and extortionate rate for this. I’ll be needing some more in the future and will definitely be ordering from here again.
3. juni 2024
Uopfordret anmeldelse
Besvarelse fra Origin Suregreen Limited
Hi Natasha,
Thank you for the fab 5-star review! I'm so glad you're happy with the service received , we'll continue to keep up the good work and look forward to serving you again in the future.
Kind regards,
Vick
Senior Customer Service Associate
Origin Suregreen Limited
Good quality
Good quality fence panels at a great price. Had to wait several weeks to get them though but they were worth it in the end.
21. juni 2024
Uopfordret anmeldelse
Besvarelse fra Origin Suregreen Limited
Good afternoon,
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone
Kind regards
Katie
Origin Suregreen Ltd
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.