First time I bought the gap insurance. After reading many positive reviews in detail about Platinum Gap Insurance I decided to go with. Hope I won't need to use this but this is giving me a peace of... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Really excellent experience with the call centre advisor. I wish all companies had call centres in the UK. The level of understanding makes everything so much easier. Anyway. That was easily one o... Se mere
Virksomheden har svaret
I was able to buy a 4 yr replacement vehicle GAP insurance for a better price than elsewhere - and much cheaper than my car dealer. It was easy to find what I wanted, look at the prices for different... Se mere
Virksomheden har svaret
Not easy to understand when buying GAP insurance for a new car. All I knew was that I had to have a ‘Return to Invoice’ policy. This is the 2nd one I have purchased but this time for a brand new car... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Simple, reliable protection. Sura is part of the Sura Group, whose brands have been providing motor ancillary products, including Gap Insurance, for nearly two decades, since 2009. Sura was created by bringing together two established names (Platinum Gap and Direct Car Warranty) to create a simpler, more streamlined experience for customers. The result is a single brand focused on clear cover, fair pricing and straightforward service. Today, Sura continues that journey, helping drivers across the UK protect themselves from unexpected financial loss if the worst happens.
Approachable insurance you can rely on.
Skrevet af virksomheden
- Simple, straightforward cover
- We keep things clear and easy to understand, so you know exactly what you’re getting. No jargon, no unnecessary complexity, just cover that does what it’s meant to.
- Support when it matters
- From your first quote through to a claim, we’re here to make things simple. Our UK-based team provides clear guidance at every stage.
- Built around real needs
- Our products are designed to reflect how people actually buy and use their vehicles. Flexible options help you choose the level of protection that suits your situation.
- Trusted by thousands of drivers
- Customers across the UK rely on us for reliable protection and straightforward service. Our ratings reflect a consistent focus on doing things properly.
Buy with Complete Confidence
30 Day Money Back Guarantee
We give all customers an extended period to review their cover and ensure it's suitable for them. We'll be happy to answer any questions you may have or issue a full-refund on your policy if you wish to cancel within 30 days.
Kontaktoplysninger
1 Neville Street, LS1 4DW, Leeds, Storbritannien
- 0330 043 99 33
- info@sura.co.uk
- sura.co.uk
4,8
Fremragende
302 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Brilliant service
Brilliant service !
Just taken out gap insurance with this company.
Excellent service throughout. The adviser was so knowledgeable and helpful and explained everything in detail and very clearly. I would recommend them to anyone.
22. september 2022
Easy to understand and good explanation…
Easy to understand and good explanation of different types of Gap insurance
27. september 2022
Very straight forward and easy to fill…
Very straight forward and easy to fill happy with results
9. september 2022
Quick and easy to sign up
Quick and easy to sign up, relevant information provided, various quotes
28. august 2022
I will wait and see
Very easy to use web site, but the proof of a good policy is if and when I have to make a claim.
4. september 2022
Easy and quick
18. august 2022
The man I spoke to was very polite and…
The man I spoke to was very polite and new what he was telling me very happy with the outcome so I bought a GAP insurance. Well pleased thanks.
11. august 2022
New Car GAP Insurance
Not easy to understand when buying GAP insurance for a new car. All I knew was that I had to have a ‘Return to Invoice’ policy. This is the 2nd one I have purchased but this time for a brand new car.
Must read the T&C’s before signing as my last one I lost out on after cancelling a 4 year cover after 14 months and only got £10 because of a massive commission to the service provider, non refundable…… This one was much clearer. 4 stars for now just in case.
3. august 2022
Paul - 5 stars
Paul showed deep knowledge of the GAP insurance, positive, highly professional approach and attitude. Thank you.
29. juli 2022
Besvarelse fra Sura
Dear Mr Das,
I am shocked to read your review and unfounded allegations.
Firstly, let me start by clarifying that Platinum Gap is in no way a “scam”. Across our insurance group we have written well in excess of 100,000 policies for UK customers across over 10 years of trading.
To respect your personal information, I will refrain from going in to many details however with regards to your policies I can see that one of our senior agents contacted you due to duplicate policies containing discrepancies which ultimately led to your policies being cancelled and a full refund being issued within 24 hours.
GAP insurance was very easy to set up
GAP insurance was very easy to set up, whilst being competitive and clear cover. Rating may well change depending on any claims experience, which is the true measure of any insurance of course!
20. juli 2022
My experience
The process was clearly explained and painless. Cost was better than most others and easy payments
7. juli 2022
Transfer of Cover for newly purchased car
Had to transfer insurance due to purchase of new car. One phone call and so easy to refund part not used and discount on new policy. Really easy to do and staff very helpful.
3. juli 2022
straightforward and gave me clear…
straightforward and gave me clear details of what I needed
12. juni 2022
James was knowledgeable & very helpful good Service
James was knowledgeable & very helpful
9. juni 2022
Less than half the price quoted by the…
Less than half the price quoted by the main dealer.
8. juni 2022
Five Stars for Platinum Gap Insurance
First time I bought the gap insurance. After reading many positive reviews in detail about Platinum Gap Insurance I decided to go with. Hope I won't need to use this but this is giving me a peace of mind towards my big investment on my new car.
Buying on line is straight forward and easy process. All the points are clear and explained before making any decision to buy gap insurance from 'Platinum'.
1. juni 2022
Dette er Trustpilot
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