The collaboration between Sunway and RTC has been a huge success especially on the Agadir trips. Laila as the local rep is an absolute angel; she looks after everyone so well. The booking process was... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a brilliant experience booking my holdiay with subway. Michelle dealt with me and helped me book my holiday. She was so pleasant and helpful in everything I needed to do. I would highly recommen... Se mere
I find the staff very helpful and friendly on the phone, they explain everything to you dont rush you when speaking to you. If you need to ask question regarding holiday or travel arrangement the have... Se mere
Kely was my first point of contact and she was extremely helpful. It is lovely to be able to speak to and question a human being when trying to decide.
Virksomhedsoplysninger
Skrevet af virksomheden
Sunway is Ireland’s largest Irish owned tour operator offering over 70 destinations worldwide. We offer the widest range of products from European Package Holidays to Cruises and Escorted Tours. We are proud to provide exceptional holidays at competitive prices and are a fully bonded travel company.
Sunway
Skrevet af virksomheden
- Irish Owned, Award Winning and committed to our customers
- We are an Irish owned and operated business unlike many other operators. We have 52 years of travel experience and have survived many booms and busts, ash clouds, strikes and political situations. We create jobs with 60 people in Ireland and a further 50 staff overseas. We are renowned for our outstanding representative service in our European resorts, we understand what Irish holidaymakers want and deliver it all the time, as our loyal customers show through testimonials and their repeat bookings year after year with Sunway.
Kontaktoplysninger
Marina House, Clarence Street, Dun Laoghaire, A96 RK31, Dublin, Irland
- +353 (01) 2366888
- info@sunway.ie
- sunway.ie
4,8
Fremragende
4 t anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Top Class Service
We usually deal with Toni for cruise Holidays. This time we were dealing with a different department in Sunway organising a guided tour to Croatia. Very helpful, very efficient and good value. Many thanks
5. februar 2026
Besvarelse fra Sunway
Dear Mr. OBriain,
We were happy to hear that you found our team helpful and efficient when organizing your guided tour to Croatia. We appreciate your feedback and are glad you experienced good value. Thank you for letting us know!
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Very friendly and helpful staff
12. februar 2026
Excellent ...Thanks Nikki
Excellent customer Service...
Nikki is fantastic and provides every assistance is securing your requirements...
2. februar 2026
Besvarelse fra Sunway
Dear Mr. Gaynor
We are wo happy to hear that you received excellent assistance from our Sales Consultant Nikki and we appreciate you taking the time to share your positive experience and your kind words.
Warm Regards
Kathy Cashe
Customer Service Manager
Sunway
My Review.
Lisa dealt with me and she was excellent. She made the whole process of booking easy. She was a pleasure to deal with.
9. februar 2026
Besvarelse fra Sunway
Dear Ms. Hearne
We are very happy to hear that the booking process was easy for you. We appreciate you mentioning how pleasant your interaction was with our Sales Consultant Lisa , and we thank you for your feedback and for letting us know
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway.
Holiday booking
A no hassle holiday booking was made over the phone in a very short time just as I like it. My second sunway holiday to look forward to and Tara was lovely to deal with.
28. januar 2026
I find your website very easy to use
I find your website very easy to use, finding information about the places and accommodation offered, particularly finding a room with twin beds which is very important to us.
8. februar 2026
Besvarelse fra Sunway
Dear Cara
We were happy to hear that you found our website is easy to use for you and we appreciate that you can find the information you need, especially regarding rooms with twin beds. Thank you for your positive feedback and for letting us know!
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Besvarelse fra Sunway
Dear Jason
Delighted to read you had a smooth experience.
Thanks for letting us know
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Iv booked with Sunway I'd say 40 times…
Iv booked with Sunway I'd say 40 times at least over my lifetime as iv found them so good to post out details ect I'm 74 an unable to do online stuff so Sunway helps in every way possible for me so I tell all my friends book with Sunway to get the help an good price an good holiday I'm looking forward to my next one in may
30. januar 2026
Besvarelse fra Sunway
Dear Ms. Duggan
We appreciate your continued loyalty over the years and it is wonderful to know that our service meets your needs, especially with offline support. We are so glad we can provide you with good holidays and that you recommend us to your friends. We look forward to helping you with your trip in May and many more in the future.#
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway!
Excellent communication from staff
Excellent communication from staff! We were dealing with Michele Anderson and she was so reliable, helping us choose the best option for our family holiday and made booking our holiday as very easy process.
8. februar 2026
Besvarelse fra Sunway
Dear Ms. Doody
We were happy to hear that our communication met your needs and it is great to know the booking process for your family holiday was made easy. Thank you for your positive feedback and for letting us know!
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Besvarelse fra Sunway
Dear Clara
We were glad you found great value and easy booking! Thank you for your positive feedback; we appreciate you letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway.
Cruising to Alaska
The best part of booking our cruise was the representative, Toni, who gave us such good tips and advice. She was brilliant and was willing to share her vast wealth of knowledge.
24. januar 2026
Besvarelse fra Sunway
Dear Ms. Fogarty
We were happy to hear that Toni our Sales Consultant's advice enhanced your cruise booking experience. We appreciate you acknowledging the value of the insights shared. Thank you for your positive feedback and for letting us know
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway.
Great experience
Great experience. First time booking through Sunway. Kellie was extremely helpful- gave us several options based on our needs and different budgets.
7. februar 2026
Besvarelse fra Sunway
jDear Mr. Larkin
We were happy to hear that you had a great experience booking with us for the first time. We appreciate your positive feedback regarding the assistance you received from Kellie in finding options that met your needs and budget. Thank you for letting us know
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Feedback on booking experience.
The website is very easy to navigate,however more detail of the destination hotels would be useful.
For example,why go to Bodrum and Turkey in general?
Specifically ,how far is my hotel from the centre of Bodrum?
Also the price quote for transfer from the airport,is that per person ,one way onl?.
On that ,can you tell me if taxis will be readily available at the late hour we arrive?
6. februar 2026
Besvarelse fra Sunway
Dear Mr. Haydock
We appreciate your feedback and are glad you found our website was easy to navigate. We acknowledge your suggestion for more destination details and we will consider these points to improve our information. Thank you for taking the time to share your views.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
A great company to deal with
A great company to deal with. Sorted my holiday out in very quick time. Couldn’t have been more helpful
29. januar 2026
Rorys Trafrl club holiday
The Sunway rep i spoke to on phone was excellent to deal with,the lady explained everything in detail and was super efficient and helpful,and I could not have had a more helpful person to deal with
28. januar 2026
Very helpful experience booking our…
Very helpful experience booking our mediterrean cruise with Diane.
Details clear and informative..
4. februar 2026
I haven't had customer service like…
I haven't had customer service like this in years...old school human to human interaction. Helpful, professional, and efficient. Didn't have to suffer through a single robot/AI system. Stunning in 2026!
27. januar 2026
Besvarelse fra Sunway
Dear Laura,
Thank you so much for your kind feedback and we were so happy to hear that you enjoyed interacting with our team on a one to one basis and it is great to know you value human interaction which is what is strive to provide.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway.
Alice is what made me book with Sunway…
Alice is what made me book with Sunway , very efficient and so helpful from the very first call she immediately emailed me three different cruise itenary .no waiting and each time I emailed on different issues she immediately emailed me back what was the best option..I would not even consider to book anywhere else with the great efficient friendly service she offered..even phoned me back on a time that suited me ..so THANK YOU ÀLICE. Five stars all the way. Its the staff that are the cornerstone of any business !
2. februar 2026
Besvarelse fra Sunway
Dear Mary
We were very happy to hear that you had such a positive experience when booking your cruise with our staff member Alice and it is great to know that the assistance you received was so helpful and efficient. We appreciate your kind words and are so grateful for your feedback.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
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