Streamily Anmeldelser 276

editing my review because I did finally receive my print from Andrew Wincott, but nearly seven months after I ordered it with no communication from Streamily themselves. They seem to be an honest business but they are extremely slow, so don’t buy a print as a gift for someone if you need it before a certain date!

I ordered a N print and payed for it to be signed on a livestream, and it wasn't. My sister, that I ordered it for, was very disappointed on her birthday. I had high hopes since I had ordered from them before.

I ordered 4 x prints from different talent doing signings all in the same week. I naively thought that the print would be signed on the day, sent off, and that would be that. However, multiple prints I've ordered have had issues (talent misspelling name so redoing it later only to forget to write my name, talent not signing on stream, talent delaying signing for a later stream [weeks later] only to run out of prints again, etc.).

One of my prints was lost in transit for a month and while Streamily was understanding in trying to get a replacement or offer a refund, they would take up to a week to respond each time.

Also extremely frustrating to pay such exorbitant postage prices per print rather than having the option to hold/post all prints in one go.

While I am happy with the prints I have received so far (3/4 of the prints), I am still waiting for one print I ordered at the end of May (and it is now August). Overall the whole experience has been more of a headache than it was worth and I don't think I will purchase again.

The concern that I had as a customer was taken reasonably. I was immediately listened to and read by AI messaging.

Then, it was referred to a human Customer Representative that followed up on my complaints.

I thank Streamily for granting our daughter her gift from Vox's Voice Actor. We're grateful!

PURCHASED 05/28 AND NOW WE ARE ALMOST IN THE MIDDLE OF AUGUST! NEVER RECEIVED MY VIDEO FROM THE TALENT. THEY CLAIM THEY REFUNDED AND CANCELLED MY ORDER BUT IT'S A LIE. NEVER GOT A REFUND OR CONFIRMATION EMAIL. THIS IS A FRAUD COMPANY, ALL THEY DO IS IGNORE MY EMAIL AND MESSAGES AND VERY RUDE CUSTOMER SUPPORT. I WOULD NEVER BUY FROM THESE PEOPLE AGAIN UNLESS YOU WANT TO WAIT 1 YEAR FOR YOUR ORDER TO ARRIVE THAT IS IF THEY EVEN DECIDE TO SEND IT. UPDATE--> WAS REFUNDED BUT STILL WILL NEVER BUY FROM THEM AGAIN IT TOOK ME SO MUCH EFFORT.

I wonder if the celebrities signing these products know they’re being used to scam money out of people. We ordered a signed Michael Kovach poster in May and have received nothing but empty promises from this company. Their responses are generic and have now stopped altogether. We paid $200 AUD, including the extras they recommended. Despite the copious amounts of negative feedback, they keep responding with the same empty ‘we’ll do better’ message, but clearly, they are not. DO NOT BUY FROM THEM! DO NOT TRUST THEIR SERVICE! I feel for everyone who has been scammed by this dodgy company – Streamily.

The customer service response is always very quick and helpful with any questions or concerns I've had about my orders.

As far as i know, first shipment was damaged and so there was a big delay.

Terrible customer service. They hide how to cancel your subscription and when you look at your order you can’t even tell that you actually signed up for it in the first place. They were charging for months when and I missed it on my credit card (my bad). Overall they are slow to ship and the service just isn’t worth it. Oh and don’t sign up for the subscription service they will screw you.

Kid The Series, Rooster Teeth, RWBY, Camp Camp, Wonder Monster and Molly McGee, Red vs. Blue, Nomad of Nowhere, and many more

It's from 2022 that I bought in this site and they were really there during the order and after. The shipping take the right time as always, the last one I feel to comunicate I had a lot of problem on the data processing, for a moment I thought I thought I lost it, but it's arrived save at my home. The flauto was not of Streamily or the APC courrier but my local courrier who did not uploaded in the time where the pack was. But, thinking about I take 6 prints from 2022 I never had a problem.

I ordered my live signing May 3. I still have not received my product. I have asked for a refund 3 times now and am being completely ignored. I am so disappointed. I spent over $500 dollars and now it’s just gone.

I LOVE being able to get autographs and in the beginning, the service was great. I’ve bought several over the years for Hazbin Hotel and Helluva Boss and been delighted with the results. However, the past year, especially the past few months, the service has been abysmal. I’m in Japan and I pay for the subscription but it seems to actually offer zero benefits and it’s actually been far worse since I’ve been spending more with them. The most recent issue has been with a talent not following signing requests (which I realise is at their discretion) but when it is so COMPLETELY different to what I asked and even comes off as oddly rude… I was pretty upset. Zero response from a human being in the time that I’ve sent emails.
I still have two orders outstanding and apparently paying more doesn’t mean you get shifted up the queue for signing. I’m worried if the orders will even show up at this point. I don’t usually write bad reviews but it seems like the only way to get them to notice is to do it here. I’m so disappointed and frankly angry.

I ordered a autograph from Andrew wincott in March, were now in July and I Havant been givin any updates. I've email the support team dozens of times and no one has gotten back to me in 5 months. I watched Andrew sign my poster on live and that's the only update I've ever gotten. I Evan messaged them on Instagram someone did reach out asked for my order number and since then no one has gotten back to me and its been over a weak. I paid extra to get the best experience possible and it turns out I've lost all my money and my poster

To start off. I used to think really highly of this site, but since then, have broken my trust with this recent incident. I bought an autograph a month ago for a particular livestream that was supposed to happen that day. June 26th, 2024. The actor mentioned me by name in the live and acknowledged that the autograph had not come in yet, but said when it did, he would do another livestream to sign it. Not a problem. I understand life gets busy. And I’m not blaming him for this because I can look at the reviews on here of people going through the same thing in every other review. I didn’t mind waiting, but at this point, I’m wondering if Streamily even sent it to him at all. When I’ve tried to contact them, they basically say the same thing. They would be thinking that I paid for it to be signed on video only. And would say that it’s up to the actor if it’s bought for video only. I paid for it to be signed live. Despite the fact I paid extra only to wait longer. Every time I try to contact them for maybe some clarity or reassurance that my 77 dollars of my money didn’t just go down the toilet, they just send me a message that makes me feel like I’m talking to a brick wall and they do NOTHING to help me. I’m just about to ask them for a refund, but I really love this voice actor and would hate to miss the opportunity to have an autograph from him, but I feel like I’ve been scammed at this point. I will never use this site again after this.

Purchased a signed off-screen autograph back in March. I received an email a month ago (June) to say it was completed. Still hadn’t been dispatched so contacted customer service for an update (late July). Was told that there was an issue with the print and it had been reordered in June. They did not inform me of this. I said that I had lost faith that the company was ever going to deliver what was purchased and I’d like a refund. I was told I couldn’t get a refund because it had already been processed. The company unfortunately charges a lot of money to mess you around and not deliver a product even months and months down the line. Would not recommend

In October my son purchased some merch that was to be signed by living tombstone. October 31 at he received an email stating it would be signed in 24 hours. They took his money and 9 months later he has nothing. And I tried to get help and I was told too bad

The Vox Voice Actor for the show Hazbin Hotel didn't follow special instructions despite it not being NSFW. I understand there's no obligation according to the website's ToS but like what the heck man. At least they didn't bend the poster.

The overall selection of items was amazing, and I could tell a lot of time and effort went into coordinating everything with the talent.

The signing date of my item was unexpectedly delayed by two weeks, which left me needing to change the delivery address. I had to contact customer service, but they got back to me in a timely manner and helped me get my issue resolved with no problem!

I had been pretty worried using this website for the first time since I've never used anything like it (especially given the price of my purchase), but being able to work through this issue has given me a lot of confidence in Streamily. If I ever see something else I want on Streamily, I won't hesitate to grab it!