Stilton Butchers Anmeldelser 

I have had a mixed experience with this company regarding delivery. Ordered in excess of £120 produce in April. I have received no contact and no delivery. No response to my email requesting a refund and their telephone number is unobtainable. Now recovering my money via Barclaycard chargeback. I will not use this company again.

Shocking palaver! Still waiting on my £154 order which was due last week. Telephone number on the website is off & I've had no reply to my online enquiries. What the hell is going on here?!

did not receive my item

Never got my order and emailed many different email addresses and sent WhatsApp
No one ever got back to me so £60 odd for nothing 🤦🤷

Placed an order 18th February but still nothing delivered and no refund. It looks as though they’ve finally gone bust despite their email on May 3rd promising refunds within 10 days. Seems as though this is a long line of lies and fabrication on behalf of this Company. Please don’t fall for them, they’re still actively promoting on their website but neither the email address nor telephone number are working. Taking money under false pretences maybe ? Or just plain old fraud !

AVOID AVOID AVOID and hope this prick stops trying to take people’s money

Made an order to be delivered in two weeks, but it never arrived. Tried the phone number , email, and whatsapp but got no reply. Had to contact bank to get the money back , wont be using them again after this

UPDATE - received an email from them asking people to get bank returns

Absolutely no communication from Stilton about the fact that the delivery did not arrive on the date promised. Checking the reviews, which I wish I had done before, I am not the only one who has been on the end of this problem. What happened? A few years ago this was a reliable company, now I will never order from them again. It's fresh food! Incompetent.

I never received my delivery I tried to call 8 times in day never get through emails ignored this company is a total shambles I ordered for a dinner party but nothing arrived beware they are robbing you when you order

It never occurred to me to check reviews about this company before making a purchase as I'd used them several times before and had been delighted but what a different story now! Placed an order for delivery in April, got the email confirming the order and then nothing. No delivery, no reply to emails, no reply to telephone calls, the same story as so many other reviewers. I assume they've gone bust and are relying on fraudulent "sales" to give James (the owner) an income stream. Out of the blue I received a generic email promising a refund and giving several reasons for not fulfilling orders, IT problems, delivery problems and most ironically fraud at Christmas. To use fraud as an excuse to then defraud customers is indefensible!!

The worst company none to man, no values and never deliver on what they say. Just awful, scammers!!!!

I placed an order 23/04/26 then 30/04/26 I am informed they are going to refund me due to not being able to honour my order
Or if I wanted I could wait 3 weeks for them to be able to process it after moving their premises ?
They requested I await the refund and not to contact bank/visa card etc as this would cause more delay ?
I replied Saying I would like a refund and I would allow them time to process it before I contact my bank
Awaiting a reply its been 9 days since I contacted have had neither reply or refund ?
I am receiving 2 marketing emails a day with lots of offers even though they could not process my order and apparently Would not be able to for at least 3 weeks very frustrating so i unsubscribed
Beware of placing new orders if your receiving these great deal emaiils
The last order had no PayPal payment option my usual method of payment
regretfully I used my visa card now waiting on a refund
14/05/26 still no refund will have to contact visa been ripped off

Haven't received my delivery and this is the second delivery which has not been delivered!!!

Never received my order that was due on 3rd April no communication whatsoever no one answers phone calls but they managed to take my money quickly truely an shame of a business with no thought for the customers money they are taking

My order was cancelled via a strange email from the owners saying they were closing down and reopening in a few weeks. Since that cancellation message I have had FIVE marketing emails with offers, including on the products that had been cancelled a day earlier. Lots of mixed messages coming from them!

I strongly advise caution when dealing with Stilton Butchers. I placed an order and paid in February 2026; it is now May 2026 and I have still not received either the goods or a refund. Despite numerous attempts to contact the company, communication has been extremely difficult. The owner, James, phoned me once about a month ago and assured me the issue would be resolved, but nothing has happened since.

The email address provided by the company does not appear to be valid, and there is no reliable way to reach them regarding missing orders or refunds. Their ordering page remains active, yet customers are left without updates, products, or reimbursement.

Based on my experience, I would urge potential customers to be very careful. The pattern of excuses and lack of follow‑through is deeply concerning, and it is unacceptable that people are left out of pocket with no resolution!

Ordered Cowboy Steaks for delivery early last month, received an email with a revised delivery date for a week later. They have taken payment but do not respond to messages or emails. Avoid at all cost.

Not very good my order hasn’t arrived

As Stated by others they are still advertising but the customer service number 01733 866551 no longer works
The email gets Zero Response
I have Disputed by my Credit Card Company as looks like this is the only way I stand a chance of getting money back

After multiple attempts to resolve non-delivery from my January order through emails, telephone calls, forms sent from Stilton butchers themselves to apparently resolve the backlog of unfulfilled orders, I finally ended up going through my bank to dispute the payment that way and have now finally received my money back. I know I would still be waiting if I had not taken this route. I’m so disappointed to see this company is still ‘trading’. I don’t know how this could be considered anything other than fraud at this point given this pattern has been going on since last year. There is just no excuse to continue to take people’s hard earned money when orders cannot even be resolved for prior customers. It’s incredibly dishonest. Very sad to see the downfall of this company but I will never return after the total lack of integrity that has been evidenced. I hope no one else falls victim to this.