I purchased the Vertx after a lot of research. On its first use after only 3 holes it stopped responding to the remote. Despite resets and phoning customer services it failed to work and I was left w... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I purchased the Vertx after a lot of research. On its first use after only 3 holes it stopped responding to the remote. Despite resets and phoning customer services it failed to work and I was left w... Se mere
Virksomheden har svaret
Stewart Service Team have repaired my Q Follow handset which has been temperamental since first acquired, carrying / changing actions from those instructed. Video provided showing instructions on Tes... Se mere
Virksomheden har svaret
I’ve had my Q remote for 4 years which has been perfect what a great product & finally decided to have it serviced by Stewart. What an exceptional customer service they offer from the initial custome... Se mere
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Superb customer service given. Purchased a trolley from an online market place second hand and had issues with the folding mechanism. The guys at Stewart offered me help and advise to resolve the prob... Se mere
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Skrevet af virksomheden
Golf Trolleys
Service Packages
Our Story
Contact Us
About Stewart Golf
When you choose to play with a Stewart Golf trolley, you're not just choosing another piece of equipment, you're choosing Great British manufacturing; over 20 years of market leading innovation; game-changing technology and a dedicated UK-based Customer Care centre.
Nestled in the idyllic Cotswolds in the South West of England, every Stewart Golf trolley is meticulously built by hand right here at our Great British headquarters, before being shipped to over 45 countries worldwide.
Changing How The World Plays Golf
In October 2003, Stewart Golf launched the X1 Remote. The world's first electric golf trolley developed specifically for remote control use.
Fast forward 20 years and this core concept - that golf should be played with zero ties to your equipment, so you can fully appreciate your surroundings and focus entirely on your game - still guides us. The introduction of Follow technology in 2014 set Stewart Golf apart from the crowd, fast becoming known in the golf industry as The Leader In Follow. This technology offers golfers everywhere a unique hands-free experience, allowing them to completely disconnect from their equipment, focus on their game and save energy for when it matters most.
Edison Close, Waterwells Business Park, GL2 2FN, Quedgeley, Gloucester, Storbritannien
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Har besvaret 96 % af deres negative anmeldelser
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Customer Service is fantastic. They communicate great and fixed the problem fast. They are the best and high recommend the product.

Besvarelse fra Stewart Golf
Just great news many thanks to one and all at Stewart golf, first class service and more than helpful in many ways from the first phone call to the item being returned fully services.

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Order placed and delivered the following day. Great service

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Responsive team but not always the response I expected.

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Communication was great and very helpful when ordering item

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Absolutely diabolical after care service. Twice now in the last few years I have required a new hand controller for my x9 follow, and on both occasions it takes weeks for them to deliver. I lost count of the number of promises to call you back, or I will put it in the post and guess what, it doesn't happen. Be very careful needing assistance, once you can put down to maybe staffing issues but Twice that is a culture problem.
Can’t believe how efficient the service was they organise all the courier for me which sometimes I find a hassle. It was a very good and trolley is brand-new now they service my trolley for me.

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sorted my problem straight away
good communication
thanks
martin

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Contact info good. Delivery very organised. Great service on trolly

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Needed a replacement cable for my handset. Stewart Golf were excellent as per usual. Dispatched in a timely fashion no issues.

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Purchased the q adjustable umbrella holder, adjusts perfect good to store the umbrella whilst taking your next shot on the fayreway, saves keep folding the brolly up and down.

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Is it necessary? Absolutely not. Is it cool? Yes. Yes it is. Does my 75 year old father make fun of me now? He does. But is it only because he's jealous? You bet your sweet ass he is.
Pros: I have found that I can easily walk 18 holes on even the hilliest of courses without getting tired by 15. It was very easy to set up and control, and lifting into and out of my car is no issues on my back. The follow feature is great, but it will disconnect and stop at least twice a round for no reason. The ability to speed it up or slow it down with a push of a button is very helpful and my ankles have yet to get run over.
Cons: Technically, it slows you down a little bit, maybe 7-10 min per 9 holes just based on the futzing with the controls and getting it going. And I do wish my Titliest bag fit a little better on the stand (it falls off if I attempt any off-roading). Also, for $2500, it should probably come with a bag or cooler or some sort of storage for a water bottle, car keys, wallet, phone, etc. Asking for me to shell out another $45 for a plastic iPhone holder seems a bit cheeky.
Overall, I love it. Wouldn't dream of sending it back.

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Very well designed and made trolley bag. Swift delivery

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Contacted Stewart Golf reference both our Q Follow trolleys having a crack in the chassis. Ellie contacted me and had me return both trolleys for upgrades and repairs. Stewart Golf’s customer service is great!

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Amazing Company with amazing products and even better customer service! Thank you so much to Mel & Carlie for turning around my Vertx warranty repair in record time. That's the epitome of a British Company!

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Outstanding that’s all I can say , had an issue with my trolly battery which took a couple of emails and 5min wait for the repair.

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