Rae was absolutely fantastic and ever so helpful. Great array of rugs. Purchased a hand woven woollen rug and at a very, beyond reasonable price. Perfect quality. She took a call from me and responded... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordering process was a breeze with a personal thank you note added to the positive experience of doing business with an Aussie company. The rug looks easy to maintain although I was a bit disappoi... Se mere
Virksomheden har svaret
Product exactly as described. Super quick delivery - ordered Tuesday night, delivered Thursday. Package was well wrapped with no damage. I had a question about the product and received a response wit... Se mere
Virksomheden har svaret
I ordered a custom made hall runner from Rae at Stella Rugs and it is perfect. Quality is excellent and the addition of the spray on rubber backing was an excellent idea by Rae. Even with running ki... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Beautiful Rugs: Natural Fibres: Affordable Prices: Free National Delivery
Kontaktoplysninger
1/265 Harbord Road, 2099, DEE WHY, Australien
- 0416 082 484
- sales@stellarugs.com.au
- stellarugs.com.au
4,7
Fremragende
117 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Stella Rugs
Thank you Steve, very happy to read your feedback. Enjoy your rug.
Excellent product and a brilliant idea!
Excellent quality and a brilliant idea, these washable runners from Stella Rugs ticked all the boxes. Not only do they look amazing, they are complete with an overlocked edge and they are washable thanks to their clever two tier system. The designer top layer sits on a non-slip layer, so the top layer that looks like the runner can be easily removed and ready to wash in the washing machine when required. So any spills or just the occasional freshening up is now so easy. No more taking our runners to the cleaners! We have a little dog and we live in an apartment so these washable runners were exactly what we were looking for. Add to that the equally excellent service, fast dispatch and delivery from Stella Rugs and we couldn’t be happier! We highly recommend and thank, Stella Rugs, their quality items and their amazing service. It was indeed a pleasure to support one of our local Aussie businesses. We love our rugs!
12. januar 2021
Besvarelse fra Stella Rugs
What a lovely review Sev, it is so rewarding when we get positive feedback like this. Thank you so much and we are glad you love your runners.
Tuscan outdoor rug
Great rug perfect for my outdoor area made from recycled plastic so really easy to keep clean.
Great customer service highly recommend.
7. januar 2021
Besvarelse fra Stella Rugs
Very happy to receive your feedback on the rug Briony. I hope it brings you a world of happiness.
Rae
Great customer service
Great customer service vice and fast shipping. Perfect for my event.
29. november 2020
Besvarelse fra Stella Rugs
Thank you Susan, happy to read we met your needs.
Besvarelse fra Stella Rugs
Thank you Paula, good to read that.
Besvarelse fra Stella Rugs
That is great to hear. Thank you for choosing us to purchase your rug.
Besvarelse fra Stella Rugs
Thank you Christopher,
Very happy to read that!!
Ordered a rug on 6 September
Ordered a rug on 6 September, have not received it have tried calling and emailing but have received no response.
14. september 2020
Uopfordret anmeldelse
Besvarelse fra Stella Rugs
Hi Gailene,
We have implented a new process for checking that orders do get dispatched once we've booked the courier. Again, we apologise for the inconvenience the delay caused you and hope you enjoyed the partial refund we provided.
Perfect hall runner with rubber backing
I ordered a custom made hall runner from Rae at Stella Rugs and it is perfect. Quality is excellent and the addition of the spray on rubber backing was an excellent idea by Rae. Even with running kids and dogs the hall runner stays in place with the rubber gripping the timber flooring. Very happy with the quality of the rug and of course the wonderful service from the team at Stella Rugs.
31. august 2020
Uopfordret anmeldelse
Besvarelse fra Stella Rugs
Glad the rubber grip works well. It sounds like your hallway really gets a workout.
Rae was absolutely fantastic and ever…
Rae was absolutely fantastic and ever so helpful. Great array of rugs. Purchased a hand woven woollen rug and at a very, beyond reasonable price. Perfect quality. She took a call from me and responded immediately and waited for me on a Saturday afternoon getting from a Rose Bay to Dee Why after 5.30pm. Was greeted with a warm and friendly smile. She certainly has an eye for style. Thanks Rae. @stella_rugs Insta.
15. august 2020
Uopfordret anmeldelse
Besvarelse fra Stella Rugs
Lovely to read that. When my customers are happy, I'm happy!!!
Quick delivery
The rug that I ordered was excellent quality and has been great for keeping the dog from tracking mud into the house. The best part is that it can be washed! Delivery was super fast, even during the pandemic.
14. august 2020
Uopfordret anmeldelse
Besvarelse fra Stella Rugs
Great to read...Thank you for your feedback.
Thank you so incredibly much
Thank you so incredibly much! I adore my new rug it us resplendent I hope all of your seconds vibrate with peacefulness! 😇😇💙💙
12. august 2020
Uopfordret anmeldelse
Great customer service!
Very good reliable company committed to customer service. I felt I could trust buying from them. Their customer service has really impressed me!
3. august 2020
Uopfordret anmeldelse
Besvarelse fra Stella Rugs
Very glad to read that Katerina. Thank you for your review.
Fantastic service and lovely rug
Fantastic service and lovely rug. Thank you
9. juli 2020
Uopfordret anmeldelse
Besvarelse fra Stella Rugs
Thank you Margaret
Exceptional rug and service.
Excellent quality rug and wonderful service. Steve was very responsive and was helpful in organising next day delivery for a great price.
Unique rug in excellent condition. Would highly recommend product and service.
8. juli 2020
Uopfordret anmeldelse
Besvarelse fra Stella Rugs
Really glad you are happy Emmy!!
Great little place
Excellent service and quality I love my rug and even with covid times restrictions delivery was so quick thank you so much.. I’ll be back online next week to purchase the runner 😊 Stella rugs 💯
6. juli 2020
Uopfordret anmeldelse
Besvarelse fra Stella Rugs
We look forward to looking after you again Anneyye and thank you taking time to review us.
Kind regards
Rae & Steve
The rugs were perfect and delivered…
The rugs were perfect and delivered quickly and the customer service was above and beyond.
15. juni 2020
Uopfordret anmeldelse
Besvarelse fra Stella Rugs
Thank you for your kind feedback Helen and Maximus.
Service was efficient and friendly
Service was efficient and friendly. Thank you!
28. maj 2020
Uopfordret anmeldelse
Beautiful rug and it arrived at my door…
Beautiful rug and it arrived at my door in 3 days, couldn’t be happier! Thanks Stella Rugs.
25. maj 2020
Uopfordret anmeldelse
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